Panel Discussion – Inclusive Interfaces: Accessibility to Self-Service Transaction Machines (SSTMs) The U.S. Access Board will host panel discussions on access to self-service transaction machines (SSTMs), including point-of-sales machines and ticket kiosks, as part of its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). One panel will include representatives from advocacy organizations who ill discuss usability issues and accessibility barriers. Another panel will… Read More »
Voice response promises to add a new interactivity for self-service devices, but there are some hurdles that will need to be overcome. By Richard Slawsky contributor When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch… Read More »
JAWS Kiosk Vispero®, the world’s leading assistive technology provider for the visually impaired, is excited to announce an addition to the Vispero family: JAWS Kiosk. A collaboration between The Paciello Group (TPG) and the Freedom Scientific brand (owned by Vispero), JAWS Kiosk is focused on delivering accessible kiosk solutions whether it’s through the incorporation of Freedom Scientific’s industry-leading… Read More »
From the THEPACIELLOGROUP website and Matt Ater — March 2020 Editors Note: It is a fact that more than ever before companies are relying on the website to service customers. But are all customers being served? Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heart… Read More »
Storm-Interface News Link – Self Service Terminals with voice recording, voice recognition or speech command features are now deployed in public locations. However, this has raised concerns about privacy and led to calls for the government to review privacy regulations. The presence of any active (recording) microphone must be immediately obvious to anyone within recording range. It may… Read More »
As posted on the Kiosk Association website Feb2021 Kiosk ADA 14 Point Checklist General Areas of Discovery and Due Diligence for Review Initial Design Begin your initial design phase with full accessibility accommodated. You can always do a cost/benefit analysis and compare later to a stripped-down unit with its inherent liability Hardware Spacing — Depth, Clearance, Maneuvering, Protruding… Read More »
ADA Kiosk Update — ADA Legal Consequences Original story — Article from TPGi (aka Vispero) on historical legal implications of non-compliance with accessibility. Predominantly it is a lack of accessibility for the blind which triggers the legal action and the plaintiffs checklist seems to be April 2021 Update — Website Accessibility — Court rules grocery store’s inaccessible website… Read More »
New York City’s public Wi-Fi kiosks aren’t sufficiently accessible to blind people, according to claims made in a lawsuit filed Thursday by attorneys representing advocates for the disabled.
The kiosks include Braille labels next to a 911 button and a headphone jack. The kiosk’s touch-screen tablet is also at a level so that those in a wheelchair are able to use it, according to a CityBridge spokesman.
Mindy Jacobsen, a 65-year-old Brooklyn resident, is one of three blind residents suing the city. Last week, Ms. Jacobsen, who teaches technology courses in Manhattan, said she plugged her headphones into a kiosk on Eighth Avenue, hoping to use it for directions. But the maps feature was on the touch screen, which Ms. Jacobsen couldn’t use.
A 911 call can only be placed when an on-screen prompt is pressed.
JAWS Kiosk Screen Reader Software Recognized by Travel Industry From TPGi Blog Apr2021 — JAWS Kiosk awarded Judge’s Choice Award (first place) at this year’s TravelAbility Summit Launchpad event held on April 1, 2021. The JAWS Kiosk screen reader solution earned high praise for criteria such as articulation of a problem and solution, enhancing the travel experience for… Read More »
ADA Updates for Kiosk Industry We have some updates for ADA and kiosks. Add-on for Verifone POS Tactile “bumps” Tax incentives for ADA (deductions and credits) US Access Board meeting for January ADA Working Group for Kiosk Industry Group. #1 — New add-on for POS and ADA compliance from Taylor Stands. Detachable POS with tether (patent pending).… Read More »
ADA Kiosk Access Webinar by U.S. Access Board The U.S. Access Board conducted a recent webinar with the focus being kiosks. Below are some of the more interesting areas. This webinar is part of a series showcasing “Best Practices in Federal Section 508 Implementation.” Other presentations can be viewed at: www.adaconferences.org/CIOC/archives and www.fedlink.org/allqual/resource-shared-webinars.cfm A best practice is… Read More »
ADA Kiosk Checklist Current updated page located at the Kiosk Association KMA March 2021 — It also includes 4 different images from US Access Board on different reach parameters and distances that need to be observed. To be sure this is only the top-level “first things first” list. Suits are generally initiated by blind people and so naturally… Read More »
Meeting the ADA Kiosk compliance challenge Article from KioskMarketplace July 2014 For Greg Buzek, president of Franklin, Tennessee-based research firm IHL Group, ADA compliance makes good business sense for kiosk operators. “Understanding your customers means being able to accommodate all of them,” Buzek said. “This is particularly true whenever kiosk are deployed in stores. Retailers lose $435 billion… Read More »
From PRNewswire March 2021 — New 2021 Interactive Kiosk Market Research Report Released Interactive Kiosk Research Report March 2021 DENVER, March 15, 2021 /PRNewswire/ — The Kiosk Association announces the release “U.S. Self-Service Kiosks” market research report. 134 pages and 34 graphics covering Market Drivers for the unattended self-service kiosk market. For purposes of kiosk and interactive signage markets, the ATM,… Read More »
From the new TPGi website Feb 2021 — The Paciello Group is now rebranded as TPG Interactive or TPGi. TPGi is a division of Vispero. We note that TPGi is one of the contributors to WCAG 3.0 and is the top tier in accessibility testing and guidance. With the proliferation of web and mobile ordering, accessibility is more… Read More »
NEW to KioWare for Android – Support Added for Storm Assistive Technology Products “Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.” ~ Laura Miller of KioWare. KioWare has released… Read More »
PR Newswire Feb 2021 — DENVER, Feb. 15, 2021 /PRNewswire/ — The Kiosk Association announces initiatives for Kiosk EMV and Kiosk ADA EMV Initiative — As a Participating Organization with the PCI SSC, KMA encourages deployment of EMV devices (PCI certified) for CATs (Cardholder Activated Terminals). The problem has been companies attempting to try and reposition web non-EMV shopping carts into… Read More »
WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want. Complicate matters with which platform… Read More »
CSUN 2020 Conference – Kiosks From CSUN website Feb 2020 KMA at CSUN This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and subject matter expert Matt Ater, will lead a panel of kiosk accessibility experts on “Lessons Learned from Developing Accessible Kiosks”. The… Read More »
Touchscreen-based self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. Self-Service For All – ADA Kiosk By Richard Slawsky contributor Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to… Read More »
Press release originally published on Newswire KMA Kiosk Manufacturer Association Booth at NRF 1725 See Kiosk Association at booth 1725 with top-tier kiosk software and kiosk enclosure companies from around the world. Come and visit 1725! PRESS RELEASE UPDATED: JAN 8, 2019 07:00 MST WESTMINSTER, Colo., January 8, 2019 (Newswire.com) – Come and meet the Kiosk Manufacturer Association (KMA) at NRF… Read More »
With the passing of the 41st president, it’s worth remembering what may be his signature achievement. Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries.Louisville, Kentucky Area The death of former president George H.W. Bush Nov. 30 at age 94 prompted a host of reminiscing in the media. Bush’s passing, many wrote, was… Read More »
Kiosk Manufacturer Association with ADA, NRF, and Emergency Kiosk updates PRESS RELEASE UPDATED: OCT 8, 2018 05:00 MDT EASTLAKE, Colo., October 8, 2018 (Newswire.com) – The Kiosk Manufacturer Association (aka KMA) is pleased to announce the appointments of inaugural Chairpersons for the ADA and Accessibility Committee. Laura Miller of KioWare (https://kioware.com) and Randy Amundson of Frank Mayer, Inc. (https://frankmayer.com) have… Read More »
The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities.
Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates any legal action. Remains to be seen whether companies decide long term it is in their interest to deploy assistive infrastructure now, or later.
CIOC Revised Section 508 Chapter 4 Hardware (including Mobile) Tuesday, July 25, 2017 The revised Section 508 Standards and Section 255 Guidelines address many changes to technology that have occurred since 2000. Among the most significant changes are the widespread use of mobile technology and the increasing use of mobile devices to perform a variety of ICT functions.… Read More »
ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices. The patents included in the license cover a variety of aspects… Read More »
The final rule as published in the Federal Register, to the section for “closed functionality” (402) which is the core requirements for a kiosk. The section for Operable Parts (407) would also be quite important. Table of Contents Chapter 3: Functional Performance Criteria 301 General 302 Functional Performance Criteria Chapter 4: Hardware 401 General 402 Closed Functionality 403 Biometrics 404… Read More »
Sept 13, 2017 — The U.S. Access Board recently updated the 508 requirements for accessible ICT (information and communication technology) in the Federal space. This is their “press release”. About the Update of the Section 508 Standards and Section 255 Guidelines for Information and Communication Technology On January 18, 2017, the U.S. Access Board published afinal rule updating accessibility requirements… Read More »
Walmart has agreed to settle a disability-rights suit by installing equipment in its stores in California that will enable people in wheelchairs to read the screens at checkout display terminals and make credit card purchases on their own. The proposed settlement in federal court in San Francisco is intended to make the point-of-sale machines at Walmart’s more than 200 stores in the state accessible to the more than 300,000 Californians who use wheelchairs or motorized scooters.
Big deal for NCR who now needs to fix their design?