Self Service ADA for Healthcare Nice post/blog on TPGi updated 9/8/2023 The Importance of Accessibility and Usability in Healthcare Self-Service Kiosks Updated 9/8/2023 More than ever, healthcare kiosks are an essential tool for serving patients. Self-service devices have become standard in the patient journey. They can streamline appointment check-ins, update patient information, collect outstanding balances, provide wayfinding in… Read More »
Self Service Benefits Good article by Elo on How to Meet Consumer Demand using Self Service. Includes an ROI calculator. Lays out the markets and the benefits for self service. Excerpt: Many businesses have discovered that enabling self-service solutions for simple tasks can result in faster, more efficient, and more streamlined processes. Today’s digital-first consumers have come to… Read More »
Self Service Europe Kiosks Come of Age It’s easy to think of and see US iterations of self-service, but we Americans often forget (and sometimes dismiss) that Europe is a hotbed for self-service. Counterless kiosk-only restaurants are the norm, and instead of 3 or 4 kiosks, you can see 10-15. (In the US, see McDonald’s Counterless with only Self-Order Kiosks… Read More »