SST Update for October and November
What We Saw Going On that was Meaningful Self-service technology in restaurants has moved beyond pilots. AI drive-thru, kiosks, mobile-first ordering, and selective automation are now operational realities—especially in QSR and fast casual. Here’s a short executive brief summarizing what’s actually happening across major brands as we head into 2026. Executive Brief McDonald’s — Rolled out Order Ahead… Read More »