Tag Archives: Self-Service Technology

National Restaurant Show 2026: Will self service drive the AI restaurant ecosystem?

National Restaurant Show, May 16-19, McCormick Place, Chicago The race is on in the restaurant space. Consumers, time pressed and increasingly tech savvy, rely on commercial foodservice for their daily meals, inflation notwithstanding.  To meet this demand, foodservice operators cannot take a breather in acquiring the most cost efficient tools at their disposal. No small feat for an… Read More »

SST Update for October and November

self-service technology update

What We Saw Going On that was Meaningful Self-service technology in restaurants has moved beyond pilots. AI drive-thru, kiosks, mobile-first ordering, and selective automation are now operational realities—especially in QSR and fast casual. Here’s a short executive brief summarizing what’s actually happening across major brands as we head into 2026. Executive Brief McDonald’s — Rolled out Order Ahead… Read More »