Toast POS — A Closer Look We are big fans of Jordan Thaeler of Reforming Retail and his evolving take on TOAST POS. Critical thinking is in short supply these days and keen observers like Jordan are indispensable. I think he has gotten as many Cease and Desist letters as I have signed NDAs. Here are some thoughts… Read More »
Kiosk Industry November 2024 Self Service November 2024 Westminster, CO – November 15, 2024 Come see us in Orlando next week for IAAPA 2024 #5727. 1100 exhibitors and 40,000 attendees. Did we mention free passes? We have those too. See landing page for Code. PRnewswire Here is APNews. Our booth at IAAPA features a strong lineup of partners,… Read More »
Android Handheld Computers and Mobile POS Upcoming at NRF is the Elo booth which we plan on visiting to see the Android handheld and Mobile POS units. Here is specsheet for M60, About Mobile POS Mobile POS (point of sale) is a technology that allows merchants to accept payments using a smartphone or tablet device. Mobile POS can… Read More »
Toast POS — Better than Legacy POS? The latest analysis by Jordan Thaeler and Reforming Retail covering Toast POS – Bottomline — We’d estimate that at $20,000 a year a merchant could buy a competitive POS for three stores for every one store on Toast. This is very enticing to Toast’s competitors. But then again, Toast’s customers can’t add… Read More »
The Ingenico Newsletter #4 – TETRA, Android Solutions & Palm vein. Link on LinkedIn Welcome to the fourth edition of The Ingenico Newsletter. 2023 has been a busy year for Ingenico, today, we’ll have a look at what happened in the last months. We’ll talk about TETRA, Android Solutions and Palm vein. Make yourself comfortable to enjoy your… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
Starbucks Kiosk Starbucks announced on Monday a plan to implement the coffee franchise’s first self-order kiosks in select stores across tourist-heavy areas in South Korea and Japan. The kiosks are aimed at enhancing the customer experience by reducing wait times and streamlining the ordering process. In South Korea, the kiosks will debut at the Starbucks Korea branch in… Read More »
National Restaurant Association Show 2025 and Kiosk Association Visit Booth 8030 for Kiosks and Digital Signage at National Restaurant Association Show — As seen on APnews and also PRnewswire WESTMINSTER, Colo., April 15, 2025 /PRNewswire/ — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage… Read More »
AI Connect Bar for Audio Video The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If you… Read More »
Outdoor Kiosk Solutions Introducing The Boulder Kiosk from Olea: A New Era LOS ANGELES, Calif., April 3, 2024 (SEND2PRESS NEWSWIRE) -– Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as… Read More »
AI, Connectivity, Robotics In Self-Service It would hardly be an overstatement to say that artificial intelligence computing, in combination with more powerful connectivity, robotics and an explosion of data, has jump-started innovation in most industries. For the self-service industry, the technology has unleashed opportunities to boost customer experiences, oftentimes in a more economical manner. Such advancements have fostered… Read More »
Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market. Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »
Restaurant Accessibility Survey Download Restaurant Accessibility Survey — Customer loyalty is crucial for any organization, including the restaurant industry. How a restaurant treats customers with disabilities can significantly affect that loyalty and have a lasting impact on their business. Between February and March 2024, Vispero and TPGi surveyed over 600 blind and low-vision people about their experiences accessing… Read More »
Restaurant Kiosk & Digital Signage & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplan #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,… Read More »
Olo Restaurant Rumors Article on the rumors Olo is looking for buyer. Reforming Retail delivers remarkable analysis of situation. Meanwhile the market seems to slowing. First the cautions coming from McDonalds and Wendy’s that sales are slowing significantly. McDonald’s reported a 3% decrease in revenue and a 3.6% drop in U.S. same-store sales for the first quarter of 2025,… Read More »
Restaurant Kiosk ROI with Clover Kiosk POS Restaurant Kiosk ROI review of three different restaurant kiosk deployments and the return on investment numbers (and dollars) including cost savings. For full article and study click here. Summary Self-ordering kiosks in restaurants: This is a white paper that analyzes the financial benefits of using self-ordering kiosks in three different types… Read More »
Restaurant Kiosks News Nice PR by fiserv. We noticed it on PYMNTS which does great job. Excerpt Clover Kiosk is crafted with intuitive usability to help restaurants increase order size, streamline workflow and operations, and improve the overall customer experience. With a 24” touch screen and 8” payment terminal plus a built-in printer, diners can browse menus at… Read More »
POS Terminal & Point of Sale Terminal Companies The POS kiosk faces the customer. The POS terminal is generally employee-facing though double-sided is now facing customers. It is hardware and software. It is transactional but it can also be informational. Consider digital menus and messaging, for example, digital advertising and branding. Simply put — Point-of-sale (POS) systems are… Read More »
Review 2025 Tillster Phygital Index Report The “2025 Tillster Phygital Index Report” is a comprehensive analysis of consumer behaviors and preferences related to digital and physical ordering experiences in the quick-service restaurant (QSR) and fast-casual sectors in the United States. The report is confined to US-based consumers, based on a survey of 1,005 diners conducted in February 2024.… Read More »
Lockers Pickup Solutions in Pittsburgh Latest deployment from Apex. Just so happens to include Olea Kiosks too. Last week we ran story on Applebee’s pickup food lockers from Apex From LinkedIn Less time in lines = More time with lions 🦁 That’s the experience guests are getting at the Pittsburgh Zoo & Aquarium, where we partnered with SSA Group… Read More »
Cash and Coin Self-Order Kiosk We are impressed with the new cash and coin self-order kiosk from Acrelec and Glory. Good note and coin capacity and reasonably fast. From LinkedIn We are delighted to share with you the first installation in Spain of the new C27 kiosk developed by ACRELEC and GLORY. Located in Jollibee, Calle Arenal (Madrid),… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
Self Service Kiosk October 2024 News from Kiosk Manufacturer Association Our kiosk industry booth at IAAPA features a strong lineup of partners WESTMINSTER, Colo., Oct. 15, 2024 (PR Newswire) — Kiosk Manufacturer Association updates for October 2024, announced. As we gear up for IAAPA in Orlando this November, we’re excited to showcase our expertise in the kiosk market.… Read More »
Custom Configured Kiosks: Unlocking the True Potential of Self-Service Kiosks Nice article by Olea Kiosks on custom kiosks and all the details that have to be considered. Olea actually is one of the candidates for “Best Of” awards in NYC this January. Thanks to several units but specifically the Empire State Building (which Trip Advisor selected as… Read More »
FSTEC Kiosks Trade Show See us in Dallas in #1009. You will find us near TOAST, Bite, Soundhound and Panasonic– Where Restaurants and Tech Connect — Contact – email [email protected] or call me for more information. Contact info for attendees below. We’ll be showing the Olea self order restaurant kiosk and the Pyramid both running the Nanonation Self Order… Read More »
ADVANTECH Finalizes AURES Acquisition Introducing the “ADVANTECH-AURES” Brand to the Global Market TAIPEI, Taiwan – Oct 4th, 2024 – ADVANTECH (TWSE: 2395), a global leader in AIoT and artificial intelligence, announced today that it has finalized its acquisition on block shares of AURES Technologies SA, a French Company renowned for its POS and KIOSK Brands. On October 1st,… Read More »
New Europe Kiosk Partnership Overview – Irish-headquartered Ordú, a provider of advanced online ordering systems for the food service industry, today announces a new €1.5 million investment with global kiosk manufacturer Lazenby Group. Over the next three years, this collaboration is forecasted to generate €9 million in additional revenues for Ordú. It will facilitate the expansion of Ordú’s… Read More »
McDonald Kiosk With Cash and Coin Test In Progress In February 2024 we did a photo tour of latest McDonald’s restaurant here in Colorado showing counterless “Kiosk-Only-Ordering”. We went back today and decided to try out the cash and coin payment option. We checked with management and it seems like the ratio of cash to credit (or mobile)… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
The Rise of the Restaurant Kiosk This Restaurant Kiosk Buyer’s Guide will teach you what you need to know when buying kiosks for your restaurant operation. Over the last couple of years, we’ve experienced a significant digital transformation in the quick-service restaurant (QSR) industry. It has seen the integration of technology into everyday operations. Among the most impactful… Read More »
Voice Order for Self-Service Kiosks Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Getting Users to Use Kiosks It can be a challenging equation despite taking into all the location and situational factors. People are used to standing in line. They are not uses to seeing kiosks everywhere even though these days they are showing up everywhere. Recognition. A little like going thru drive thru at McDonalds and telling them you… Read More »
Self Service Kiosk Machine Industry News May 2024 WESTMINSTER, Colo., May 13, 2024 (APnews and PR Newswire)— This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk Manufacturer Association (KMA). See the Clover POS kiosk integrated with digital menus. Also a Square kiosk with… Read More »
Samsung Kiosk July 2024 Review The Samsung kiosk has been very successful in its introduction. Impervious to the usual Windows flaws and endless troublesome patch cycles. Samsung has managed to be the unit that NCR resells (via Grubbrr). TSI sells the Samsung kiosk. Several software companies have picked up and done interations of the Samsung for Clover POS… Read More »
