Category Archives: Retail Market Research

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Posts 2026: 0

Self-Service Market Research — Outlook by Tech providers on 2025

Tech Providers Optimistic for 2025 Self-service innovation continues to create opportunities to make buying and selling products and services easier and more convenient. Thanks in large measure to rising consumer acceptance of self-service technology, a labor shortage for traditional retail, and the evolving capabilities of self-service technology. Technology providers interviewed in recent weeks by KioskIndustry.org agreed the outlook… Read More »

Theft in Retail — Is it SCOs or Employees or Shoplifters?

Where has all my money gone – long time passing — Pete Seeger Another article on how much customers steal at Self-Checkout is trending, primarily based on Lending Tree report. Theft in retail — is it customers, employees, shoplifters or process and control? Looks like it is all of the above. Interesting that SCOs actually improve all of… Read More »

Restaurant Report on Self-Service – Tillster

Collage of various fast food restaurant interiors and digital menu displays. Images showcase colorful menu boards, ordering kiosks enhanced by ACRELEC AI Voice technology, and seating areas with bright signage, highlighting different meal offerings in a modern setting.

Review 2025 Tillster Phygital Index Report The “2025 Tillster Phygital Index Report” is a comprehensive analysis of consumer behaviors and preferences related to digital and physical ordering experiences in the quick-service restaurant (QSR) and fast-casual sectors in the United States. The report is confined to US-based consumers, based on a survey of 1,005 diners conducted in February 2024.… Read More »

Restaurant Market Report by Square (36 pages) By The Numbers

Good to see a point of view from Square. The reports include quite a bit of data. Wakefield did the work for them. They do multiple “Future Of” sectors such as Commerce, Retail and Restaurants. See the Town Square area of Square. Square is a big cheerleader for QR codes for sure. They make no mention of biometrics… Read More »

Retail Market Research IoT Impact 2021 – The Digital Transformation

From Retail Systems IoT Market Research Predictions 2021 Great report from Kinsey listing markets for IoT. It’s hard to argue with RFID checkout and self-checkout payment is growing leaps and bounds. The old stand at cashier model is at or past the tipping point. They point to cost reductions in the store. Key point for us — Adoption of self-checkout… Read More »