Simon Property Group Announces Vending CBD kiosks for malls
Vending by RedyRef
Indianapolis-based Simon, the biggest mall operator in the U.S., has inked a deal to open 108 kiosk locations that will sell beauty and personal care products infused with cannabidiol, or CBD, a chemical produced by the cannabis plant.
More Marijuana and Vending CBD related posts
- Cannabis Kiosks – 5 Questions with David Anzia
- Will Marijuana Be a Bigger, Better Industry for Native Americans Than Casinos?
- ID-verifying marijuana-vending kiosk launched in Colorado …
Vending CBD with VICKI 2021 Hartsfield-Jackson Atlanta International Airport by Elliot Maras
Nice article that explores the evolving landscape of retail in airports, mainly focusing on the potential of automated retail solutions. Here’s a comprehensive summary of the key points discussed in the article:
Introduction to Automated Retail
Automated retail is gaining traction as a viable solution for enhancing airport customer experience and operational efficiency. With the increasing demand for convenience and speed, automated retail systems, such as kiosks and vending machines, are being integrated into airport environments to meet the needs of travelers.
The Veteran‘s Perspective
The article features insights from a seasoned airport concessionaire who has witnessed retail transformation in airports over the years. This veteran emphasizes adapting to changing consumer behaviors and technological advancements. They believe that automated retail can significantly improve the shopping experience for passengers, especially in high-traffic areas like airports.
Key Benefits of Automated Retail
- Convenience: Automated retail solutions provide travelers with quick access to products without the need for long lines or waiting for staff assistance. This is particularly beneficial in airports where time is often limited.
- 24/7 Availability: Unlike traditional retail stores that have fixed hours, automated kiosks can operate around the clock, catering to passengers arriving at all hours. This flexibility ensures that travelers can purchase items whenever they need them.
- Reduced Labor Costs: By implementing automated systems, airport retailers can reduce labor costs associated with staffing physical stores. This allows for a more streamlined operation, especially during off-peak hours when foot traffic may be lower.
- Enhanced Product Variety: Automated retail can offer a wider range of products than traditional stores, as they can be stocked with various items tailored to the needs of travelers, from snacks and beverages to travel essentials.
- Data Collection and Personalization: Automated systems can collect valuable data on consumer preferences and purchasing habits. This information can be used to personalize offerings and improve inventory management, ensuring that popular items are always available.
Challenges and Considerations
While the potential for automated retail is significant, some challenges need to be addressed:
- Consumer Acceptance: Some travelers may hesitate to use automated systems due to concerns about technology or a preference for human interaction. Education and marketing efforts are essential to encourage adoption.
- Maintenance and Reliability: Automated kiosks require regular maintenance to function correctly. Any downtime can lead to lost sales and customer dissatisfaction.
- Security Concerns: With the rise of automated retail, there are also concerns about theft and vandalism. Implementing robust security measures is crucial to protect both the machines and the products.
Future Outlook
The veteran concessionaire is optimistic about the future of automated retail in airports. They foresee a growing trend where more airports will adopt these technologies to enhance the passenger experience. As technology evolves, integrating artificial intelligence and machine learning could further improve the efficiency and personalization of automated retail solutions.
Case Studies and Examples
The article highlights several successful implementations of automated retail in airports. For instance, some airports have introduced smart vending machines that offer a variety of products, including local specialties and health-conscious options. These machines cater to diverse consumer preferences and provide a unique shopping experience that reflects the local culture.
Conclusion
In conclusion, the article underscores the transformative potential of automated retail in the airport environment. As consumer expectations evolve, integrating technology in retail operations will be crucial for meeting the demands of modern travelers. The insights from the veteran concessionaire illustrate a clear vision for the future, where automated solutions play a pivotal role in enhancing convenience, efficiency, and overall customer satisfaction in airports.
2025 — VICKI vending kiosk has been deployed recently in various locations and industries.
-
Temple University installed VICKI vending machines on its campuses in 2023, offering a wide range of products and addressing labor shortages while doubling sales volumes2.
-
Wake Forest University introduced a new VICKI smart vending machine, branded as “Deacs Recharge,” at its Wellbeing Center. This deployment emphasizes hygiene with UV-C self-sanitizing technology and contactless payment options3.
-
Healthcare settings have adopted VICKI kiosks to offer touchless purchasing options for food, beverages, and health products, enhancing safety and efficiency5.
-
Corporate accounts and retail have also tested and implemented VICKI machines for vending food, electronics, and other items, with plans to expand further46.
These deployments highlight the growing adoption of VICKI kiosks in diverse environments for their AI-powered interactivity, hygiene features, and convenience.
The artificial intelligence (AI) in VICKI vending kiosks plays a transformative role in enhancing the customer experience, streamlining operations, and providing valuable insights for businesses. Here are its key functions:
Customer Interaction and Personalization
-
Product Recommendations: VICKI uses AI to learn customer preferences and make intelligent product recommendations based on their past interactions or real-time choices1.
-
Virtual Assistance: It acts as a virtual clerk, answering questions about products, such as whether an item is gluten-free or organic, and suggesting alternatives or promotions5.
-
Interactive Shopping: Customers can pick up items to examine them, and VICKI provides related information or educational videos via its screen. If the item is returned, no charge is applied6.
Secure and Contactless Transactions
-
Biometric Authentication: VICKI integrates iris scans and thumbprint biometrics for secure access and payment authentication15.
-
Cashless Payments: It supports NFC payments like Apple Pay, credit cards, and loyalty points, offering a frictionless purchasing experience16.
Operational Efficiency
-
Loss Prevention: Advanced sensors track items picked up or returned to prevent theft and ensure accurate billing15.
-
Data Collection: VICKI gathers valuable customer data during interactions, such as shopping behaviors and feedback on products. This data helps retailers optimize inventory and marketing strategies1.
Accessibility Features
-
Sign Language Recognition: The machine can read sign language to assist customers with disabilities.
-
Guidance for Visually Impaired Users: Selected items vibrate to help blind patrons locate their chosen products5.
Enhanced Retail Experience
-
Computer Vision Technology: AI-powered computer vision enables contactless interaction by recognizing customers and tailoring the shopping experience to their preferences46.
-
Directed Audio Technology: Embedded speakers deliver personalized sound directly to the user without disrupting others nearby.
Through its AI capabilities, VICKI vending kiosks redefine automated retail by combining convenience, personalization, and security while generating actionable insights for businesses.