Kiosk Enclosure

Kiosk Enclosure

kiosk enclosures
Click for full size of hybrid kiosk used by City Markets for Scan Bag Go program in King Sooper supermarkets. Manufactured and designed by Frank Mayer and Associates, Inc.

The kiosk enclosure is the heart of your self-service kiosk. It houses and provides a base for any and all functions. Self-service kiosk enclosures come in two main forms:

  • Informational – typically a wayfinding kiosk
  • Transactional – typically a bill payment kiosk

Depending on its function you can calculate the service and configuration components.  More complex machines require more servicing more simply said.  More complex machines typically come with connections to backend systems too which introduces a whole range of security and privacy issues, not just for the kiosk but for the system it connects to.

Some of the biggest sensitivities towards projects will often come from the IT people.

Kiosk Enclosure Manufacturers

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About the Kiosk Enclosure

    • table top, wall-mount, standup pedestals, thru-walls, portables, outdoors and even POP-style mall kiosks
    • You have custom kiosk and standard kiosk designs.  90% of the time it is a standard or a modified standard.
    • Custom design kiosks require NRE and design. “Owning the design” becomes another issue.
    • Kiosk enclosure design and manufacturers are all over the world.  Most countries tend to use enclosures designed in that country.
    • Generally the best looking designs have often come from Europe where contours are generously used. In America better servicing with nice looks tends to be base denominator.  The most extensive cataloguing of designs has unfortunately been the Chinese to date.

Kiosk Enclosures Typical Features

    • Enclosures are generally 16 gauge steel though mix of materials such as formed plastic and wood trim are available
    • High run terminals like UK Job Centre kiosks where 12,000 were done are injection molded. The number of units counteracts the cost of the initial tooling.
    • Rear-servicing or front servicing
    • ADA and tip guidelines apply
    • Knockout panels for adding component later are rarely used . Just makes for a more flexible standard offering for manufacturers to work from.
    • Internally kiosk metal can be unfinished or deburred.  After cutting my fingers x amount of times over and over, when I set a deburred internal I always heave a sigh of relief now.

Kiosk ROI

    • Enclosures last longer than the components inside them.
    • Kiosk designs are often a family of design so you can incorporate design elements into whichever form factor is being done whether a fully loaded unit or a “lite” unit for example.

Kiosk Manufacturers Promoting Self-Service