Asia Kiosk News

Self-Service Asia

We manage the Asia chapter of The Industry Group. This site is dedicated to companies that operate in Asia.  If you wish to participate, send email to [email protected]  or you can text 720-324-1837

Learn more about Kiosk Asia

• The New Modality Stack: How Interactive Systems Are Moving Beyond the Touchscreen
  Why Multimodal Interaction Is Replacing Single-Interface Design For more than three decades, interactive systems—from kiosks to digital signage to self-checkout—were defined by a simple formula: screen plus touch. That model powered the first wave of self-service and automated interaction across retail, healthcare, transportation, and government. But it is no longer sufficient. Today’s interactive environments demand more flexibility, ...
• Giada Showcases Next-Generation Gaming & Edge AI at ICE Barcelona 2026
  What Giada Is Highlighting Giada is exhibiting at ICE Barcelona 2026, where visitors can find the team at Booth 3D70. At the show, Giada presents its latest innovations in embedded computing, designed to meet the demanding requirements of modern casino and gaming environments. ICE Barcelona is widely recognized as the premier international exhibition for gaming, entertainment, ...
• Has NCR Given Up on Hardware?
  Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn, some industry observers rushed to frame the move as “NCR exiting hardware.” That’s the wrong conclusion. What NCR is really doing is exiting manufacturing ownership — a very different thing — while doubling ...
• ANSI’s U.S. Standards Strategy 2026
  Why It Matters for Kiosks, AI, Payments, and Self-Service in 2026 American National Standards Institute (ANSI) quietly set the tone for the next decade of technology competition with the release of the U.S. Standards Strategy 2025 (USSS). While framed as a policy document, the implications are immediate and operational—especially for companies working in kiosks, unattended retail, payments, ...
• Insight: Acrelec’s Leadership Reset Signals a New Phase for Global QSR Technology
  Glory Global Goes For Scale with Acrelec This is not a leadership shuffle—it’s a business model declaration.  Glory is now signaling that Acrelec will be its growth engine for unified commerce in foodservice automation.  Glory’s push to integrate Acrelec and Flooid reflects a deliberate move to redefine itself from a cash automation vendor to a full-stack retail ...
• 2026 Hall Of Fame Inductees
  Recognizing Industry Pioneers and Innovators The Kiosk Industry Group Hall of Fame recognizes individuals whose long-term contributions have materially shaped the self-service, kiosk, accessibility, automation, and interactive technology industries. It exists to document and honor sustained impact over time, not short-term success or product cycles. Announcements 2026 Hall Of Fame Inductees Best of 2025 Kiosk Industry Group Awards Hall of ...
• Best of 2025 Kiosk Industry Group Awards
  And The Winners Are LG’s new self-order kiosk offers easy access for all and smart chat features — What stands out about LG’s newest kiosk is how it puts access first. Instead of treating ease of use as something added later, the system uses voice-driven AI so people can speak their choices – browsing options, selecting ...
• 2026: The Year Self-Service Stops Being Optional
  Predictions from The Industry Group For more than two decades, self-service technology advanced in cycles—touchscreens improved, hardware got cheaper, networks got faster, and operators layered efficiency gains on top of familiar models. That era is ending. 2026 is not about incremental improvement.It is about structural shifts already underway becoming unavoidable. This pillar article outlines where those shifts converge—and ...
• Japan Self-Order Kiosks for Fast Food by LG
  LG Rolls Out New Self-Order Kiosks in Japan with USEN USEN Corporation and LG Electronics launch self ordering/payment kiosk in Japanese market. Importance of Announcement Restaurant and retail operators should care because LG’s Japan/Korea kiosks show where global self-order tech is heading: accessibility-by-design hardware (height-adjustable, screen reader, tactile, and voice) that can serve more customers independently and reduce ...
• Product Brief – AIO 10.1″ with Rockchip Available Now from Giada
  Touch Screen Rockchip® RK3576 processor Android 14/Debian 12 The future of human-machine interaction is here. Giada is thrilled to launch the AN708 HMI Panel PC, a groundbreaking all-in-one solution engineered to revolutionize touch-based interfaces for a smarter, more connected world. Designed for seamless integration and robust performance, the AN708 is set to become the intelligent heart ...
• Giada Honored as Intel® Prestige Partner – Edge Computing
  Embedded Systems Award for Giada Giada’s announces that the company has been elevated to the status of Intel® Prestige Partner, highlighting a significant strengthening of its relationship with Intel.​ Giada has been honored as an Intel® Prestige Partner, which is presented as an important milestone for both Giada and the broader technology sector.​ This recognition reflects Giada’s capabilities ...
• Asia Kiosk News
  Self-Service Asia We manage the Asia chapter of The Industry Group. This site is dedicated to companies that operate in Asia.  If you wish to participate, send email to [email protected]  or you can text 720-324-1837 Learn more about Kiosk Asia China is currently a global leader in “unattended retail” and self-service automation, largely driven by the integration of AI, 5G, and high-speed ...
• Starbucks Kiosk – Rumors are South Korea and Japan Coming
  Starbucks Kiosk Starbucks announced on Monday a plan to implement the coffee franchise’s first self-order kiosks in select stores across tourist-heavy areas in South Korea and Japan. The kiosks are aimed at enhancing the customer experience by reducing wait times and streamlining the ordering process. In South Korea, the kiosks will debut at the Starbucks Korea branch in ...
• NAMA Show 2025: The future has arrived for automated retail
  Vending Automation at NAMA The future of unattended retail was on full display last week at the Las Vegas Convention Center. And the take-home for the approximately 5,200 attendees at the three-day NAMA Show was that the future has already arrived, thanks to the rapid pace of self-service technology and the consumer’s rising acceptance of self-service. ...
• AI Kiosk Shopping Malls – Skechers in Singapore
  Skechers and We Are Social Singapore Launched the Luna Kiosk Nice modern iteration of AI enabled kiosk. Personalized stylist recommends clothes and shoes based on what you are wearing and talks and listens. Here’s a summary of the article titled “Skechers and We Are Social Singapore“: Overview Skechers has partnered with We Are Social Singapore to launch an innovative marketing initiative that focuses on ...

China is currently a global leader in “unattended retail” and self-service automation, largely driven by the integration of AI, 5G, and high-speed mobile payment ecosystems. As of early 2026, the technology has moved far beyond simple vending machines into complex, multi-functional robotics and “doctorless” infrastructure.

Here are the key self-service technologies currently emerging from China:

1. Unmanned Retail & Advanced Vending

The traditional “grab and go” model has evolved into high-precision robotic kiosks that replicate human service.

• Robotic Baristas & Mixologists: Companies like Anno Robot have deployed 6-axis robotic arms that create latte art and mix cocktails with 0% recipe error, operating 24/7 in malls and transit hubs.

• Smart “Future Stores”: Yum China (KFC/Pizza Hut) has launched “Future Stores” in cities like Hangzhou, featuring fully automated dessert stations and “Smile to Pay” facial recognition.

• Intelligent Micro-Markets: Unlike standard vending machines, these are modular kiosks that use 3D computer vision to track what you pick up, allowing for “limitless” product variety including fresh produce and hot meals.

2. Autonomous Public Infrastructure

China is automating high-labor utility and transport sectors with “unmanned” service points.

• Robotic Gas Stations: The Senstar robot fuel dispenser uses AI and 3D positioning to identify a car’s fuel cap, open it, and refuel the vehicle without the driver ever getting out.

• High-Speed EV Charging Hubs: Companies like CHAEVI are deploying modular megawatt charging platforms that use AI to schedule and manage power for fleets of electric trucks and cars autonomously.

3. “Doctorless” Healthcare Kiosks

One of the most ambitious shifts is the deployment of medical self-service terminals.

• AI Diagnosis Booths: These clinics-in-a-box use facial recognition and sensors to check vitals (heart rate, oxygen, blood pressure).

• Instant Pharmacy: After a 5-minute AI analysis, the kiosk can provide a probable diagnosis and immediately dispense common medications for minor ailments, targeting remote towns and busy transit squares.

4. Embodied Intelligence (Humanoid Service)

The “self-service” experience is becoming more interactive through humanoid robots designed for public spaces.

• Interactive Guides: AgiBot’s A2 series and Unitree’s G1 are being deployed as showroom guides and presentation assistants. They use multimodal AI to understand voice, gestures, and environment.

• Delivery & Service Robots: Beyond the familiar “waiter robots,” new models can now autonomously call and ride elevators to deliver packages or meals to specific floors in hotels and office buildings.

5. Smart Living & “Whole-Home” Ecosystems

Self-service is moving into the home and garden via “Embodied Intelligence.”

• Intelligent Gardeners: Companies like Dreame have released robotic mowers and outdoor maintenance bots that require zero human intervention and integrate with a “whole-home” smart ecosystem.

• AI-Powered Translation Kiosks: Specialized devices (like those from Timekettle) are appearing in government and business centers to provide real-time, self-service translation for international visitors.

Key Manufacturers to Watch: | Company | Primary Focus | | :— | :— | | GRG Banking | Moving from ATMs to diverse commercial self-service terminals. | | Sunmi Technology | Dominates the Android-based restaurant self-ordering market. | | AgiBot / Unitree | Leaders in humanoid robotics for service industries. | | Hisense Commercial | High-end smart displays and interactive kiosks. |

Several companies listed on KioskIndustry.org (and its parent, the Kiosk Manufacturer Association) have strong ties to Asia, ranging from manufacturing hubs and regional offices to deep partnerships with Asian tech giants.

1. Key Manufacturers with Asian Factories

• KT Group: A major “Gold Member” of the association. While founded in Denmark, their primary manufacturing facility is located in the industrial heart of Asia. They explicitly market themselves as a partner for corporations needing large-capacity, cost-efficient manufacturing and assembly in the region.

• Acrelec: A global leader in QSR (Quick Service Restaurant) kiosks (serving brands like McDonald’s and KFC). They have a significant international footprint with manufacturing and deployment capabilities that span Europe, the Americas, and Asia-Pacific.

2. Hardware & Component Providers (Asian Roots)

Many of the hardware partners listed on the site are either headquartered in Asia or are the commercial divisions of major Asian conglomerates:

• LG Electronics Business Solutions: A Korean giant that is a primary sponsor. They provide the displays and outdoor signage used by many Western kiosk integrators.

• Panasonic Kiosk Solutions: Another primary sponsor (Japan) focused on POS, self-order kiosks, and restaurant technology.

• AUO (AU Optronics): A Taiwan-based global leader in interactive touchscreen monitor displays and digital signage.

• Giada (Shenzhen JIEHE Technology): A Chinese company featured for their MiniPCs and media players, which serve as the “brains” for many self-service kiosks globally.

• FEC Kiosks (Firich Enterprises Co.): A Taiwanese manufacturer specializing in custom and standard kiosk hardware.

• Advantech: A massive industrial computing company (Taiwan) that recently acquired the French kiosk firm AURES, further bridging the gap between Western design and Asian manufacturing.

3. Strategic Partnerships & Joint Ventures

• Diebold Nixdorf / Inspur: Historically, Diebold (a major industry name often featured) has operated a significant joint venture with Inspur Group, a leading Chinese IT provider, to manufacture financial self-service solutions (ATMs) for the Chinese market.

• Intel: As a core solution partner, Intel powers a vast majority of the kiosk hardware coming out of the “ODMs” (Original Design Manufacturers) in Taiwan and China.

4. Regional Associations & Events

KioskIndustry.org often highlights its connection to KioskAsia.org, which serves as a hub for the Asia-Pacific region. They also cross-promote major trade shows like:

• NRF Singapore (Retail’s Big Show Asia Pacific).

• China International Self-service, Kiosk, and Vending Show (Shanghai).