- Giada Showcases Next-Generation Gaming & Edge AI at ICE Barcelona 2026
What Giada Is Highlighting
Giada is exhibiting at ICE Barcelona 2026, where visitors can find the team at Booth 3D70. At the show, Giada presents its latest innovations in embedded computing, designed to meet the demanding requirements of modern casino and gaming environments. ICE Barcelona is widely recognized as the premier international exhibition for gaming, entertainment, ...
- Has NCR Given Up on Hardware?
Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory
When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn, some industry observers rushed to frame the move as “NCR exiting hardware.”
That’s the wrong conclusion.
What NCR is really doing is exiting manufacturing ownership — a very different thing — while doubling ...
- IRS Tax Kiosk Program Shifts in 2025 — What Taxpayers Need to Know
The Cost of Poor Service for Kiosks
In 2025, a long-standing in-person service option for U.S. taxpayers quietly came to an end — the Internal Revenue Service’s self-service Taxpayer Assistance Center (TAC) kiosks. After years of mixed performance and declining usage, the IRS has officially discontinued its kiosk program at physical offices nationwide.
Insights — classic reverse ...
- ATM Geeks sharpens service expertise for a rapidly evolving payments industry
ATM Geeks addresses the rising demand for servicing cash handling equipment.
As payment technology continues to evolve, consumers now have more ways than ever
to pay for goods and services. While digital and contactless payments are expanding,
automated teller machines (ATMs), first introduced in the 1960s, remain a vital
component of the global payments ecosystem.
Nick Mehdi, founder of ATM ...
- NRF Big Show 2026: Top 10 takeaways on push to self service, exhibitor highlights
Photo provided by the National Retail Federation.
NRF Big Show 2026 Report
One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven ...
- Sam’s Club Self-Checkout : What Its New Self-Checkout Model Means for Costco and Walmart
Your Mobile Phone As your SCO
Self-checkout is no longer just a row of terminals at the front of the store. Sam’s Club is in the middle of a radical experiment: remove traditional lanes altogether and replace them with mobile Scan & Go plus AI-powered exit verification. Costco and Walmart are moving in almost opposite directions, ...
- Steak ’n Shake’s Automation Playbook: How Kiosks and Digital Ordering Rewired a Legacy QSR Brand
From Decline to Discipline: Why Steak ’n Shake Turned to Automation
For decades, Steak ’n Shake built its reputation on made-to-order burgers, table service, and late-night diners. But by the late 2010s, that model was under severe pressure. Rising labor costs, inconsistent service, shrinking margins, and declining traffic forced leadership to rethink the fundamentals of how ...
- Reimagining Patient Check-In: ThedaCare’s Digital Arrival Model in Epic
The Problem with Traditional Epic Check-In
We are semi-experts on Epic Check-In as we utilize Optum for our healthcare and UNH. Last time just discussing the check-in process with my nurse raised my blood pressure by 20 points.
Thedacare provides a nice template for improving check-in. Just providing a web login isn’t a good check-in. We note ...
- Wireless Modem Kiosk News – OptConnect Acquires DPL
OptConnect Acquires DPL Wireless: A Shift Toward Intelligence-First IoT
The acquisition of **DPL Wireless by OptConnect signals a meaningful evolution in the IoT connectivity market—particularly for unattended infrastructure such as ATMs, kiosks, vending, micro-markets, lockers, and EV charging.
This is not a scale-for-scale deal. It is a vertical intelligence play.
DPL Wireless has long specialized in ATM and ...
- CES 2026: AI, robotics drive B2C/B2B crossover
Photo provided by the Consumer Technology Association.
Tech Report from Las Vegas
Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the ...
- ANSI’s U.S. Standards Strategy 2026
Why It Matters for Kiosks, AI, Payments, and Self-Service in 2026
American National Standards Institute (ANSI) quietly set the tone for the next decade of technology competition with the release of the U.S. Standards Strategy 2025 (USSS). While framed as a
policy document, the implications are immediate and operational—especially for companies working in kiosks, unattended retail, payments, ...
- Insight: Acrelec’s Leadership Reset Signals a New Phase for Global QSR Technology
Glory Global Goes For Scale with Acrelec
This is not a leadership shuffle—it’s a business model declaration.
Glory is now signaling that Acrelec will be its growth engine for unified commerce in foodservice automation. Glory’s push to integrate Acrelec and Flooid reflects a deliberate move to redefine itself from a cash automation vendor to a full-stack retail ...
- Press Release – NRF 2026 Announcements
The Industry Group & Kiosk Industry Group Unveil Major Announcements at NRF 2026 – Visit Booth 2203
WESTMINSTER, Colo. — January 6, 2026 — The Industry Group and Kiosk Industry Group are pleased to announce several major initiatives and recognitions in conjunction with the upcoming National Retail Federation (NRF) 2026 Big Show in New York City. ...
- Insight: Unattended Payments Enter a Scale Year in 2026
2026 Payment Perspective
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Across the year, UCP expanded their portfolio of certified solutions, deepened processor alignment, and broadened supported device platforms. That work may sound incremental, but it sets the stage for a very different 2026—one where unattended payments move ...
- Amazon Return Lockers for Returns and Drop-off Kiosks
Self Service Drop Off Return Locker Update
January 2026 — The Save Mart Companies has launched an Amazon return kiosk program across its Save Mart, Lucky and FoodMaxx banners. Customers can now conveniently return eligible Amazon purchases at its California and western Nevada store locations. After a successful
pilot program in 15 stores, the service has expanded to 140 additional locations and will ...
