KMA Kiosk Association Quarterly Call Wrapup

By | May 6, 2026
kiosk association KMA Logo

Last Updated on May 6, 2026 by Craig Allen Keefner

See post on KMA.global

We held our quarterly call via Teams October 28th.

In attendance:

  • Access Board
  • The NFB
  • The Lighthouse for the BLind
  • American Council of the Blind
  • Open Doors
  • Goldstein & Levy
  • William Goren Associates
  • KioWare
  • KIOSK Information Systems
  • Pyramid Computer
  • Vispero
  • Kiosk Group
  • Tech For All
  • Storm Interface
  • Dynatouch
  • Dolphin Computer Access
  • NCR
  • Frank Mayer

We will issue a more formal response to action items and directions but to address some.

  • The Access Board mentioned another round of rulemaking regarding kiosks is on the table. We’ve noted the timeframe and announcement in our Kiosk ADA FAQ
  • Several in the audience were unaware that the KMA Code of Practice has been publicly available for download since Feb2021.  It is in a redacted form without the legalese and in plain English.  This is also listed in our Kiosk ADA FAQ

The call went over 90 minutes and was very instructive.  The comments by the Access Board were very helpful as were inputs from the legal law establishment (Goldstein & Levy as well as Goren Associates).

For more information you contact craig@kma.global

Related Info

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk