ADA Kiosks – Canada ADA Accessibility Plan

By | August 31, 2025
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Last Updated on August 31, 2025 by Craig Allen Keefner

ADA Kiosks Canada

We updated the Canada ADA kiosks content on kma.global. For more information email info@kioskindustry.org

Canada has requirements regarding “accessibility plans. This was first published in December 2021. Here is the main link.

We also recommend the upcoming webinar — ADA Kiosk – Kiosk Retrofit for Usability & Accessibility Webinar

In Brief

  • Only federal agencies affected (retailers are not for example)
  • These guidance modules are intended for those to whom the Accessible Canada Act applies, including:
    • Government of Canada entities, including departments and agencies
      crown corporations
    • every portion of the federal public administration designated under subsection 7(3) of the ACA
    • the Canadian Forces
    • parliamentary entities
    • federally regulated private sector entities
  • The regulations set different deadlines for the publication of different entities’ first accessibility plans:
    • government entities, including departments, agencies, Crown corporations, or government-related entities such as the Canadian Forces or Parliamentary entities: December 31, 2022
    • large federally regulated private sector entities with an average of 100 or more employees: June 1, 2023
    • small federally regulated private sector entities with an average of between 10 and 99 employees: June 1, 2024
    • Read sections 1 and 2 of the regulations to learn which entities may be exempt from these requirements.

 

Sample Accessibility Plan Template

The Accessible Canada Act (ACA) and the Accessible Canada Regulations (regulations) require that federally regulated entities prepare and publish accessibility plans. This template is not mandatory, and is provided as a sample that can be used to prepare your organization’s accessibility plan.

The template clearly indicates all of the required content. For example, your plan must include certain headings (“General,” headings respecting the areas described in section 5 of the ACA, and “Consultations”).

Read complete article which continues the Plan Temple on kma.global

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk