Hawaiian Airports Launch New Check-In Kiosks with Self-Adhesive Bagtag Printers

By | April 20, 2020
self-adhesive bag tag printers

Self-Adhesive Bagtag Printers For Airline Check-In Kiosks

Read full article at Airport Improvement website Apr2020 — To accommodate the tags’ unique adhesive, Embross partnered with printer manufacturer Custom to add special rollers to its VelocityOne kiosks.

Author: Mindy Hamlin
Published in:  March 2020

The ticketing lobby at Daniel K. Inouye International Airport (HNL) on the island of Honolulu was transformed late last year with fresh finishes and updated check-in kiosks that print a new breed of bag tags. Podium panels now feature custom graphics designed by a Maui tattoo artist.

The new self-service kiosks, 54 in all, allow passengers to check themselves in and print their own tags for checked baggage. But you won’t find backing paper from the tags strewn about the floor or overflowing from garbage cans. The new kiosks at HNL print self-adhesive bag tags designed to save time and reduce waste. A special adhesive sticks the two sides of each tag together, but does not stick to bags, floors or passengers’ fingers and clothes.

The kiosks and bag tags are part of a multimillion-dollar initiative launched last year by Hawaiian Airlines to renovate lobbies at five airports it serves. Updates have also been completed at Lihue Airport on the island of Kauai, Kahului Airport on Maui, and Hilo International Airport and Kona International Airport on the “big island” of Hawaii.


Project: Terminal Lobby Renovations

Locations: Daniel K. Inouye Int’l Airport, Honolulu; Lihue Airport, Kauai; Kahului Airport, Maui; Hilo Int’l & Kona Int’l Airport, Hawaii

Funded By: Hawaiian Airlines

Project Management/Design Architect at HNL: Landrum & Brown

General Contractor: Hensel Phelps

Kiosks: VelocityOne, by Embross. Bag Tag Printers by CustomAmerica

Bag Tags: eezeetags, distributed in the U.S. by Gateway Business Communications

Signage Construction & Installation: Blue Skies Global

Podium Panel Design & Wall Motifs: Keone Nunes

Digital Signage: CDW

The renovation projects were spurred by the need to replace aging check-in kiosks; but the airline also took the opportunity to find new ways to improve the passenger experience.

“The kiosks were about 10 years old,” points out Randy Arnold, Hawaiian Airlines’ project manager. “They typically only last five years, but we pushed them to the limits because we wanted to make sure the lobby design for each airport was just right.”

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace before leaving. Note that the point of view here on kioskindustry is not necessarily the stance of the Kiosk Association or kma.global