NAMA Vending Preview

By | April 3, 2025
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Logo for The NAMA Show 2025, showcasing stylized blue and green leaves, embodies the spirit of innovation in vending. Text reads The NAMA Show 2025 with event dates May 7-9 and location Las Vegas, NV.

Don’t miss NAMA 2025 May 7-9: Convenience Service Delivered

Elliot Maras

Elliot Maras has written about vending for over 30 years. An industry-acknowledged expert.

By Elliot Maras

Keeping up with today’s technology-savvy consumer is not for the faint of heart. Anyone in the consumer services industry will attest to that.

But for those in the convenience services industry, the bar is especially high: self-service technology has empowered today’s connected consumer with more tools to manage their everyday tasks.

Hence, forward-thinking self-service operators will be converging on the Las Vegas Convention Center May 7-9 at the NAMA Show 2025, to view the latest equipment, technology, and product offerings on display during breaks between education sessions. Attendees will feast their eyes on state-of-the-art self-service kiosks, robots, holographic touchscreens, and multi-cellular routers. voice interaction modules, identity verification tools and much, much more.

Forward-thinking vending equipment, technology, and product providers, for their part, will have a chance to get feedback from the nation’s most progressive convenience services operators.

A “must attend”

The NAMA show, titled, “Convenience Service Delivered,” is a “must attend” for everyone interested in staying up to date in this rapidly evolving industry.

The vending machines of yesteryear have evolved into automated retailers, not limited to food and beverages. Today’s automated retailers serve any and all types of products, including electronics, apparel, pharmaceuticals and more – catering to growing consumer demand for convenience, accessibility and variety.

As equipment and technology have evolved, convenience service operators have more data than ever before when making business decisions. Operators can better understand how to optimize pricing based on time of day, location, inventory management and route optimization.

At the same time, retail, hospitality and other businesses are seeking to leverage self-service concepts to serve time-pressed consumers better and compensate for less available labor. State-of-the-art technology has also unleashed opportunities for self-service kiosks to play a role in a brand’s last-mile delivery.

Given the challenges of the labor shortage, changing work habits, and inflation, operators are also anxious to find new products to offer their customers.

Education, tours and exhibits

Early show attendees can take in pre-conference education and special tours beginning at 1 p.m. on Tuesday, May 6.  These include:

  • Category management bootcamp from 1 p.m. to 3:30 p.m. will address understanding pricing elasticity, aligning product selection with your brand and using data to measure success.

  • The UNLV Black Fire Innovation Lab Tour from 1 p.m. to 3:30 p.m. will focus on how UNLV’s tech innovation improves convenience services.

  • The Caesars Palace Food & Retail Operations Tour from 1 p.m. to 2:30 p.m. will demonstrate how the resort’s logistics feed thousands of guests daily and how unattended retail can boost the guest experience.

  • The Pepsi Equipment Certification Center Tour from 1 p.m. to 2:30 p.m. will offer an inside look at how equipment is refurbished and prepped for employment.

  • The Allegiant Stadium Tour from 2 p.m. to 3 p.m. will demonstrate how the new home of the Las Vegas Raiders will build customer loyalty and deliver exceptional experience to fans.

This year’s show will once again feature the interactive “Imagination Way” gallery that greets attendees on the way to the main trade show floor. The Imagination Way exhibits demonstrate how innovations can be leveraged in unique consumer environments, such as hospitality, health care, transit centers, multi-family/campus housing and senior living centers.

“Imagination Way” will be open from 11 a.m. to 6:30 p.m. on Wednesday, from 10 a.m. to 5 p.m. on Thursday and from 9 a.m. to 1 p.m. on Friday.

“Imagination Way” exhibits scheduled to date include:

  • 365 Retail Markets

  • Aeti Global

  • Aramark Refreshments

  • brd BOT

  • Crave Robotics

  • DFY Vending

  • Kitchenless

  • PayRange

  • Vendi Bean

  • VenHub

  • Vistar

  • Vivreau

  • Warehouse-13.

The main Expo Hall will be open from 2:30 p.m. to 6:30 p.m. on Wednesday, following education sessions from 8 a.m. to 11:50 a.m.; from 10 a.m. to 5 p.m. Thursday following education sessions from 8:30 a.m. to 10 a.m.; and from  9 a.m. to 1 p.m. Friday following a Small Operator Roundtable Breakfast from 7:30a.m. to 9 a.m.

Exhibitors include:

  • 365 Retail Markets

  • CPI – Crane Payment Innovations

  • ID Tech

  • Dr Pepper

  • Mondelez

  • PAX

  • Zhilai

Education sessions on Wednesday and Thursday will offer a variety of topics including technology, business management, leadership training, salesmanship and operations management. Attendees will be able to choose from as many as five simultaneous morning and afternoon sessions.

Friday includes two morning sessions following the Small Operator Roundtable Breakfast.

More Vending NAMA articles

NAMA Media Advisory

CONTACT: Kat Snodgrass, [email protected]

MEDIA ADVISORY: The NAMA Show 2025: Get a First Look at the Tech That’s

Changing How We Shop, Eat, and Grab-and-Go
The NAMA Show Takes Place May 7-9 in Las Vegas

LAS VEGAS, NV – [March 31, 2025] – The way consumers access everyday items is changing rapidly. The NAMA Show 2025 offers a front-row seat to this transformation, showcasing the latest innovations in unattended retail, smart vending, workplace refreshments and on-the-go solutions. Taking place May 7-9 at the Las Vegas Convention Center, this event unveils the technology and trends reshaping consumer expectations for speed, ease, and access.

What: The NAMA Show, the ultimate destination for self-service convenience and unattended retail.

When/Where: May 7–9, 2025  Las Vegas Convention Center, Las Vegas, NV

Why Attend:

• Imagination Way: Immerse yourself in emerging innovations, including how products, technology and machines are shaping hotels, workspaces, and more.
• New Products and Innovations: Discover the newest technologies and products that are changing how we get what we need on the go.
• Explore how technology and robotics are transforming everything from micro markets in offices to coffee service and self-checkout.
• See how businesses are adapting to meet consumer demands for speed, ease, and access in getting food, drinks, and other products.
• Connect with industry leaders, innovators, and businesses shaping the future of unattended retail, micro markets and workplace refreshments.

Newsworthy Angles for Media:

• Beyond Vending Machine: How technology is creating new ways for consumers to access food and everyday items.
• The Rise of Automated Retail: Exploring the growth of self-service technologies and their impact on businesses and consumers.
• Cool Breakrooms and the Future of the Office: Examining how technology is transforming workplace amenities and employee experiences.
• Tech That Delivers: Highlighting innovative technologies that improve convenience and customer service.

Media Registration: Complimentary media registration is available. View credential and guidelines at https://thenamashow.org/2025-media-press/.

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NAMA represents the $34.9 billion U.S. Convenience Services Industry. By providing advocacy, education and research, NAMA works to promote and protect the industry’s over 160,000 hardworking employees. Through traditional vending and micro markets, office coffee and pantry services, product manufacturing and small-drop distribution, convenience services meets the needs of over 40 million American consumers daily at work, home, school and play.

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