UL Standards for kiosks
Meeting UL regulation and having your product officially UL Listed requires budget and it requires time. It is an investment which increases your products viability in the marketplace as well as serving to mitigate liabilities.
Deployments in Europe require CE as the equivalent. In more regulated countries such as Canada you may find that UL is more a requirement than an option as it is here in the U.S.
Most often in the U.S. a manufacturer will say that everything they build is built to meet or exceed UL standards in the electrical sense. What this means is that, as a rule, the components all wear the UL tag. And that actual certification would be facilitated by that. And for reference the parallel carries over into PCI PA-DSS when a manufacturer uses “certified” components but has no evidence of being examined by QSAs. It is complicated.
There are companies that advertise UL certification yet have no recorded UL certifications. Buyer beware.
UL certification for custom kiosks means the stability of the units. These tests are known as the slide test, force stability test and 10 degree status tip static tip stability test. The tests are baselined against the normal 5 year old child. The usual precaution is if the unit is subject to a push force of 9Kg in any direction, then bolt it down. See iCORE_Installation_Manual_english from Wincor Nixdorf.
The force & tip are practical circumstances much like UL-291 which estimates how long it would take a large person with a crowbar to force open a currency acceptor. UL-291 comes up in regards to the Safe being using along with the type of location and inherent security (or lack of).
Additional UL standards specific to exhibitions and displays should be considered. Also with new telehealth structures there are more UL standards which come into play. Kiosks, displays, fixtures, POP, infrastructure, furniture (check-in at hotel).
Excerpt from UL 2361
1.1 These requirements cover self-contained, custom-built kiosks that provide information, ticket machines, electronic point-of-sale products, customer self-checkout stands, and business application products to be employed in accordance with the National Electrical Code, NFPA 70. Kiosks as covered by these requirements are intended for indoor use only, except that they will be investigated for outdoor use or use in a protective location when so designated by the manufacturer.
1.2 These requirements cover kiosks intended for general use, operating from a voltage of 240 volts or less. This equipment is intended for installation in locations in accordance with the National Electrical Code, ANSI/NFPA 70, where the ambient temperature does not exceed 25°C (77°F) maximum unless specified by the manufacturer.
1.3 This Outline of Investigation does not directly apply, however is capable of being used as a supplement to the Standard for Coin and Currency Changers and Actuators, UL 756, when kiosks are intended for use with coin, credit card, debit card, currency, and token-operated devices.
Thank you to our Contributors
- Kiosk Innovations