US Access Board ADA and Accessibility Meeting

ADA Kiosk

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Editor Note: above is Laura Miller of Vispero, Randy Amundson of Frank Mayer and Associates Inc., and David Capozzi, executive director of U.S. Access Board during meeting in Washington, DC.

Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

Recommended ADA Resources

  • Vispero – The Paciello Group (part of Vispero): The Paciello Group (TPG) is a world-class accessibility consultancy with a reputation for excellence. TPG helps clients achieve end-to-end accessibility for both software and hardware, including accessibility reviews and VPATs.
  • A primary source of ADA devices for accessibility is Storm Interface. They also make rugged keyboards and other input devices.  Storm also produced a very informative paper on Pin Pad Accessibility. Download it here — Accessibility – Implications on Keypad Design by Steve Greenaway
  • Tech For All Consulting –  Making Technology Accessible for Everyone. Experts in evaluation and universal design. Specialists in ADA and Accessibility.
  • MimoMonitors – along with all types of touchscreens, Mimo also offers a haptic touchscreen for accessibility
ADA Kiosk
click for full size. Thanks to Olea for image & text.


ADA and Disability in the News

Kiosk Accessibility and Kiosk ADA Resources Tools

ADA Reference Resources

Accessibility Companies

Here are resources which can assist.

ADA Kiosk Links

Pin Pad Regulatory Guidelines

  • EN 1332 Machine readable cards, related device interfaces and operations. Part 3 Keypads.
  • V EN 29241 Part 4 Keyboard requirements.
  • ETSI DTR/HF 02009 (1996) Characteristics of telephone keypads.
  • ETSI TCRTR 023 (1994) Assignment of alphabetic letters to digits on push button dialling keypads.
  • ETSI ES 201 381 (December 1998) Telecommunication keypads and keyboards: Tactile identifiers.
  • IEC 73 Colours of pushbuttons and their meanings.
  • ISO/IEC 9995 Information technology: Keyboard layouts for text and office systems.
  • ITU E161 Arrangements of figures, letters and symbols on telephones
  • Storm – informative paper on Pin Pad Accessibility. Download it here — Accessibility – Implications on Keypad Design by Steve Greenaway

Interesting News

Measuring the Disabled

disability statistics
Click for full size

Guidelines and Standards

Communications & IT

Access to information and communication technology (ICT) is addressed by Board standards and guidelines issued under Section 508 of the Rehabilitation Act and Section 255 of the Communications Act.  The Board jointly updated its Section 508 Standards and Section 255 Guidelines in January 2017.

Buildings & Sites

Standards issued under the Americans with Disabilities Act (ADA) address access in new construction and alterations to state and local government facilities, places of public accommodation, and commercial facilities. Similar standards apply under the Architectural Barriers Act (ABA) to facilities funded by the federal government.  The Board issued supplementary guidelines for emergency transportable housing in 2014 that are not yet part of the ADA or ABA Standards.

Recreation Facilities

Access to recreation facilities, including play areas, swimming pools, sports facilities, fishing piers, boating facilities, golf courses, and amusement rides is addressed in the ADA and ABA standards. The ABA Standards also include provisions for trails, picnic and camping areas, viewing areas, and beach access routes on  federal lands.

Streets and Sidewalks

New guidelines the Board is developing will cover access to public rights-of-way, including sidewalks, intersections, street crossings, and on-street parking. The Board is also addressing access to shared use paths providing off-road means of transportation and recreation.


Board guidelines issued under the ADA address access to public transportation facilities and vehicles. New guidelines for passenger vessels are in development.

Health Care

The Board has issued standards for medical diagnostic equipment and guidance on prescription drug container labels.

 ADA News

Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities.

The Federal Transit Administration works to ensure nondiscriminatory transportation in support of our mission to enhance the social and economic quality of life for all Americans. The FTA Office of Civil Rights is responsible for civil rights compliance and monitoring to ensure nondiscriminatory provision of public transit services.

ADA Circular

DOT Legal Opinion on Facility Alterations

ADA Dear Colleague Letters

ADA Final Rule on Reasonable Modification

ADA Regulations

Tips for ADA Compliance

The Department of Justice has launched a new Accessible Technology section for, its Americans with Disabilities Act (ADA) Web site, to further assist covered entities and people with disabilities to understand how the ADA applies to certain technologies, such as Web sites, electronic book readers, online courses, and point-of-sale devices.  Covered entities have longstanding obligations to make their programs, goods, services, and activities accessible—including those they provide online or via other technology.  The new Web pages compile in one place the Department’s technical assistance and guidance about accessible technology, as well as information about the Department’s accessible technology enforcement efforts, regulation development, and other federal accessible technology resources and initiatives.

Tablet kiosk ADA


Tablet Kiosk software ada compliance
Tablet Kiosk software ada compliance



More Resources

  • Accessibility Blog lists many sites devoted to accessibility
  • LinkedIn — Regulatory Standards Compliance for Self-Service ADA PCIHIPAA More
  • Topic Coverage by Craig
  • Buy Accessible government site
  • Article by EBN — Effective July 18, 2016, a new “meaningful access” rule interpreting the Affordable Care Act’s Section 1557 Anti-Discrimination requirements requires providers of health care programs and services that receive federal financial assistance to comply with new requirements for effective communication, including accessible electronic information technology.
Some additions:
ADA News Line 
Kiosk Standards Links
  • Government Actions
    • WW Dir of Accessibility from IBM testimony Nov-2013 in Support of U.S. Ratification of the Convention on the Rights of Persons with Disabilities (link)
    • Foreign Relations November 2013 hearing LINK


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