Self Order Kiosk such as POS Kiosk and Restaurant Kiosk
2024 Update Self-Order kiosks — the use of self order kiosks has jumped significantly. Robotic restaurants have jumped — Key players in this emerging market include Appetronix Inc, Euphotic Labs, Home Tech Innovation Inc, Hyper Food Robotics Ltd, Kitchen Robotics, Miso Robotics, Moley Robotics, Nala Robotics Inc, Robo Arete Co Ltd, and Thermomix. These companies are at the forefront, developing and deploying advanced robotic solutions that are transforming the way food is prepared, cooked, and served in professional and domestic kitchens.
We’ve included the GuideBot by LG Business. Autonomous Guiding Service in Virtually any Facility. The CLOi GuideBot promptly informs visitors with facility information upon request and conveniently escorts visitors to their desired location.
General retail is approximately $7K for just the robot. Software can be extra monthly support.
From our Market Research June 2024
Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos to Datos/RBR
It’s pretty clear though the bias is “Not the US” as the central theme. Certainly Acrelec has McDonalds but the franchise option is not always executed. We have never seen kiosks in Burger King or KFC here in the US. Pretty much all drive thru.
- As far as Acrelec goes it is important to note they are software as much as hardware. Not common knowledge but we know they have over 30K software licenses in play and they are close to announcing more.
McDonald’s is actually more ROW (40K restaurants) than US (14000 restaurants). And worth noting 700 of those in US are owned by McDonalds. The others are franchisees. Other McDonalds players which seems to be not noted would be the Verifone/Zivelo original along with Evoke in UK.
Related Links
- Restaurant Robotics – Delivery Robots
- Automated Restaurant Miso & PopID – Cali Express Flippy with Nvidia AI
- Robotic Restaurant and Flippy
- Order and Pay Fast Food – McDonalds Self-Order and More
- Taco Bell Kiosk Drive-Thru – Taco Bell Defy
2021 Update: Restaurant kiosks and QSR kiosks are ramping up again. The biggest news is the entry by Samsung into the market. Already at the table for menu boards, now they want to sell kiosks too. New sponsors with restaurant kiosks (as well as menu boards and digital signage) include:
- LG Electronics Business Solutions
- See latest iterations at NRF 2022 in NY including how McDonald’s and Marriott implemented accessibility — NRF Kiosk Digital Signage – A Preview and Tips for Retail Kiosk Show
Recent Restaurant Kiosk news includes:
- Large Format Display Touchscreens Gain Interactive Signage Solution Market Share
- Add Samsung to the Kiosk Supplier Field — Calls it an All-In-One Kiosk for Contactless Ordering
- Food Kiosk – Chicken Shack Deploys Order Kiosks
- Press Release – Kiosk Association Exhibiting at Major Retail and Restaurant Events: NRF Retail Converge and NRN CREATE
- Legal News — McDonald’s Sued for Improper Use of Biometric Data in Drive-Thru
Self Order Kiosk Articles from 2020
Many of our Sponsors and members participate in the QSR self-order kiosk market. Below is a quick list of those companies.
Some of the news includes:
- McDonald’s Project Ray _ Landini Associates Creating Cool McD 2020/08/18
Very nice exposition of Mcdonald’s project by Steve Lister. This was a project to make McDonalds cool again. From the LinkedIn post we saw — So what was the idea of the project? – The complete reinvention of the world’s largest Fast Food Chain, including master-planning, architecture and interior design, brand positioning, graphics, packaging, uniforms and global …
- McDonalds Video – Arnheim Post-Covid Config Distancing 2020/05/03
McDonald’s Kiosks Self-Service Post-COVID Distancing In Netherlands Erwin Dito Managing Director at McDonald’s Netherlands As a result of great and swift teamwork, we’ve launched our ‘test and learn prototype’ restaurant in Arnhem. It’s an important step closer to operating in the new social distancing society. The team designed safe work & dining solutions for our employees …
- 2019 U.S. QSR Kiosk Research Market – Mercator 2020/02/13
Kiosk Research – Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next time). Example would be reference to McDonalds Times Square Flagship project (see CNBC writeup we published back in May 2019). That is Pyramid Computer out of …
- Taco Bell Cantina Kiosks in Midtown 2020/02/02
Excerpt from TimeOut NY Taco Bell keeps ringing the bell with additional Taco Bell Cantinas set to take over New York City. The latest opening, reported earlier this week by the Commercial Observer, is located at 976 Sixth Avenue between West 35th and 36th Streets in Midtown and will be the first multi-level Taco Bell Cantina in the …
- Acrelec announces $223 million investment from Glory to expand in-store quick service solutions 2020/02/02
| Olea Kiosks — All types of self-order kiosks. Appetize and many others. Includes indoor, outdoor and drive-thru models. Self-Service Kiosks for guest ordering streamlines the process to benefit operations and enhance customer satisfaction. Whether it’s a kiosk inside a restaurant, casino, theater or other entertainment venues, or an outdoor drive-thru kiosk, Olea has helped design and deliver innovation to streamline food ordering and enhance the guest experience. Food Order Kiosks |
QSR Countertop kiosk by Olea Kiosks |
| KioWare — Touchless interface software for Kiosk By Mobile. Now access your Windows or Android order terminal using a mobile phone. It’s just that easy. KioTouch allows the end-user to control a self-service kiosk using their own personal mobile device. The user scans a QR code, generated on the screen of the kiosk, which then opens a trackpad-style mouse interface on their device that can be used to send commands to the kiosk. Scrolling, swiping, and clicking gestures allow the user to interact with the kiosk as they normally would, but do not require the user to physically touch it. KioTouch |
touchless kiosk interface |
| Pyramid — Many models. Clients include McDonalds. Pyramid, founded in 1985, is today the #1 manufacturer worldwide of self-ordering kiosks for restaurants – over 33000 kiosks were shipped to well-known global enterprises.
Customer proximity, flexibility and modularity combined with innovation guarantee minimum time-to-market and best in class solutions for the fast-growing market of digitalized marketplaces. About Pyramid |
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| a horizontal resolution of 3840 pixels and a vertical resolution of 2160 pixels. . More tech at AUO | |
| Olea Drive Thru Self-Ordering & Drive-Thru Kiosk Helps improve speed, accuracy and ROI
Inside or at the drive-thru, the Detroit can help QSR and fast-casual establishments increase efficiency and ROI by improving order accuracy and asking for the up-sell with every order. With multiple graphics and branding options, the Detroit can be deployed freestanding or mounted on a column, post or wall. The unit is also protected by an efficient, low-voltage advanced cooling system and tough, outdoor-rated compression security locks. |
Subway Self-Order Drive-Thru Kiosks |