Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.
The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).
6/18/2020
YORK, PENNSYLVANIA — A new version update of KioWare for Windows has been released. Version 8.24 for Windows is now available with many improvements that work toward the company’s goal of constantly improving user experience.
KioTouch™ Integration
KioTouch™ is a touchless interface solution for self-service kiosks and is now integrated into KioWare for Windows. KioTouch™ allows end-users to interact with the kiosk through their mobile device and does not require they touch the surface of the kiosk at all. Click here to learn more about KioTouch™.
Implement FreedomPay EMV
KioWare, once again, expanded its EMV toolbelt by adding support for another EMV chip processor.
More Options for Error Handling Page
KioWare now has more options for error handling including displaying the error page, an option to do nothing, displaying an error page if there is no content, and displaying a simple message if necessary.
Add Option to Disable VK Click Sound
The virtual keyboard within KioWare now has the option to enable and disable the “click” sound that plays when interacting with it.
Add PDF Support to Attract Looper
KioWare has added the ability for network administrators to add PDF files to their attract screen loopers making the software more file-diverse.
Update to Latest Agora SDK
KioCall now supports the SDK – Agora version 3.0 release.
Update to Chrome 81/CEF 4044
KioWare has been updated to be compatible with the recent Chrome 81 release.
Analytical Design Solutions, Inc. dba KioWare has been in business since 1991 providing IT consulting to businesses of all sizes, is located in York, Pennsylvania, and is a worldwide market leader in self-service kiosk and purposed device markets. KioWare is kiosk system software that kiosk applications are built on and is used in over 13,000 projects in over 120 countries with project deployments that range from a handful to many thousands of kiosks.
KioWare for Windows Version 8.24 with KioTouch was last modified: July 7th, 2020 by News Editor
SiteKiosk 9.1 is now available with Windows 10 and Chrome support
Miami, Florida (PRUnderground) December 23rd, 2015
The latest release of SiteKiosk Windows supports Windows 10 and features a Chrome-based browser with customizable browser toolbar, a content filter with top-level domain filtering, a new onscreen keyboards with size-adjustment option and more. Free trial available at www.provisio.com
PROVISIO’s kiosk software, SiteKiosk, locks down your computers and devices in public locations like retail stores, hotels, banks and lobbies.
The software restricts user access to display only your allowed websites, applications or multi-media campaigns in a secured environment. It also protects user data. SiteKiosk provides a large selection of customizable start page templates, browser skins, on-screen keyboards, Internet content filter, an intuitive configuration tool and many other features. The out-of-the-box software can be easily installed and configured within minutes.
PROVISIO also provides a remote management and monitoring solution at www.siteremote.net which allows you to publish engaging multi-media campaigns to your remote SiteKiosk clients and maintain your machines.
Visit www.provisio.com to learn more about the new kiosk software release and PROVISIO’s software solutions for self-service and digital signage devices. Free trial versions are available for all software products.
About PROVISIO
PROVISIO is a market-leading software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines. PROVISIO has the largest installed base of kiosk software products worldwide.
Providers of Windows and Android software Sitekiosk
PROVISIO Sitekiosk Software is a market-leading kiosk software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines.
Installed Base
PROVISIO Sitekiosk Software has the largest installed base of kiosk software products worldwide.
Lockdown browser & kiosk software for safeguarding public access Internet-PCs, Displays and Tablets. Protects the browser and operating system against manipulations.
Now featuring IE & Chrome browser engine, and Windows 10 support!
KioWare for Windows Release with Customer Requested Features
Version 8.18 of KioWare® for Windows is now available. This release is almost exclusively dedicated to adding customer requested features and devices such as barcode scanners, passport readers, currency dispensers, receipt printers, and more. Significant improvements to Drive Browser also added.
May 2019, York, PA – Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Windows kiosk software with a plethora of features added upon customer request.
KioWare kiosk software products lock down your device into kiosk mode, turning your PC or tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.
Update to Chrome 73/CEF 3683
In recent months, Google released information about a security vulnerability impacting Chrome 72. While KioWare for Windows was updated previously to defend against that vulnerability, this version updates to Chrome 73 and CEF 3683, adding support for dynamically changing styles, portable content with signed HTTP exchanges, and more.
New Customer Requested Devices
This version of KioWare Basic and KioWare Full for Windows includes numerous devices added upon customer request. New supported device categories and make/models are:
Currency Dispenser
Support added for the Puloon LCDM2 and LCDM1 Currency Dispensers. The Puloon dispenser is a low-cost bill dispenser used in ATM machines worldwide.
Barcode Scanner
Barcode scanners and RFID readers using a serial port mode are now supported. Specifically, support was added for the Honeywell Vuquest 3320g Barcode Scanner.
Receipt Printer
Boca Lemur K receipt printer is now supported.
Passport Reader
Support has been added for the Access IS OCR316e and Access ATOM Passport readers.
For US deployments, many of these devices can be purchased from UCP. Devices for use in European deployments may be purchased from Hemisphere West Europe.
Additional New Features and Improvements
KioWare for Windows can now be configured to specify alternative start pages. With this new feature, users can specify which webpage is loaded when a particular attract screen is clicked.
KioWare has also improved the usability of Drive Browser to allow for selecting multiple files at once. Previously, each file would need to be selected independently. Additional changes to Drive Browser include improved file path handling and previewing of highlighted files.
Other new features for KioWare Basic for Windows and KioWare Full for Windows are listed below.
New device support added to allow for scheduled Wattbox device shutdowns.
Support added for the Tanvas Touch Display Device providing haptic feedback based on a user’s touch on the screen.
KioWare Full for Windows (version 8.18), when used with KioWare Server 4.11.0 and newer, has added the ability to track and communicate the percentage of update that has been completed when content updating is in progress. This feature was added by customer request.
New device support has also been added to allow for scheduled Wattbox device shutdowns.
View all updates to KioWare for Windows version 8.18 here.
Licensing KioWare for Windows
A license is needed for each deployed kiosk running KioWare for Windows. Quantity pricing is available. Annual support and maintenance are recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line. These products are available as a free trial download. Existing clients have the ability to upgrade. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003.
We are excited to announce the launch of our new mobile responsive website currently located at https://m.kioware.com. This new site is the default view if you visit kioware.com from a phone or tablet.
Chrome kiosk operating system lockdown is now available with KioWare for Chrome OS.
Easily create a secure public facing kiosk.
ORK, Pa., Jan. 8, 2019 /PRNewswire/ — Analytical Design Solutions Inc. (ADSI) has released a new product to secure the Chrome™Operating System. KioWare for Chrome OS™ is a kiosk application used with Chrome OS Kiosk Mode to secure the Chrome Operating System and activate additional interactive kiosk features.
KioWare for Chrome OS Configuration tool provides an easy set up with attract screens, restricted access, session management, and more.
Users with the Chrome operating system activate “Chrome Kiosk Mode” on their device. They then add the KioWare for Chrome OS kiosk application to provide additional features and security not available using Chrome OS kiosk mode alone. Learn more about setting up a Chrome OS device with KioWare for Chrome OS.
KioWare Lite for Chrome OS includes features such as:
Attract screens
Popup window control
Domain/Page list blocking
User session management
Tabbed browsing
File download blocking
Clear private browser data
Custom toolbar skins
… and more.
KioWare kiosk software products lock down a device into a secure interactive kiosk, turning a tablet into a kiosk or purposed device for self-service, digital signage, or mobile device management deployments. Now available for Windows®, Android™, & Chrome operating systems. KioWare for Chrome OS is not to be confused with the KioWare for Windows application, which secures the Windows operating system and uses a Chromium-based browser.
KioWare for Chrome OS
KioWare for Chrome OS is available in a free fully functioning demo. Download, configure, and test, then license by purchasing an annual subscription. One license is needed for each deployed kiosk running KioWare for Chrome OS. Volume discounts are available.
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003 and Android software since 2012.
About KioWare
KioWare kiosk software secures an application or website on Windows or Android devices, restricting user access to approved behaviors and protecting the user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for any self-service project and download a fully functioning free trial at KioWare.com.
kioware-for-chrome-os.png KioWare for Chrome OS KioWare for Chrome OS Configuration tool provides an easy set up with attract screens, restricted access, session management, and more.
Qwick Media of Burnaby, British Columbia, is pleased to introduce its innovative and successfully deployed ‘Shared Data’ interactive kiosk technology at the TIAC Congress.
This annual event for the Tourism Association of Canada will be held in Gatineau, Quebec, November 27-28, 2018. Qwick Media will be showcasing, for the frst time at the national level, our proprietary connected tourism self-service platform solutions that have been successfully deployed in Saint John’s, New Brunswick and Halifax, Nova Scotia.
This new initiative by Qwick Media is now available and ready to enable tourism administrators to share data with other smart city tourism communities.
Kiosks are easy to install and the Qwick Media platform allows for user friendly management content, either through API or manual upload, resulting in real time data. Also, the Qwick Media platform simultaneously operates and manages a digital signage media player.
Tourists, in their preferred language, will enjoy the experience of discovering your destination, via a network of custom-built interactive kiosks where they can search, find, print and share information. Kiosks networks will broadcast local events in real time and provide an opportunity to pay for those
events.
The Qwick Media platform is THE vehicle to assist tourism towards participating in ‘data marketplaces’. This includes the private sector, promoting new and existing businesses to visitors with its multi-language capability, thereby providing information to a diverse public.
Meridian Celebrates a Decade of Kiosk Software Development
Aberdeen, N.C. – May 23, 2018 – Meridian, an industry leading kiosk manufacturer and kiosk software developer, is celebrating its 10th year of developing kiosk driven software. “Manufacturing our own kiosks and developing our own software has brought tremendous value to our customers,” said Meridian Founder and CEO, Chris Gilder. “We’re able to provide them with a seamless solution and guide them through each step of the process.”
Meridian’s kiosk software solutions include a secure browser software platform, remote kiosk management software, a software development kit and a suite of off-the-shelf software solutions. “Our software suite is designed and developed to create a cohesive experience for our clients and provide a better solution for their users,” Said Paul Burden, Director of Software at Meridian.
Meridian’s MzeroPlatform serves as the foundation that all of Meridian’s software solutions are built on top of. As a standalone product, MzeroPlatform functions as a secure kiosk browser allowing companies to deploy web based kiosks with web applications and URL whitelisting and blacklisting.
Meridian’s remote management software, MzeroManage, is designed to manage multiple kiosks from remote locations. “MzeroManage is Ideal for businesses requiring system security and remote performance management,” said Gilder. The remote management tool allows businesses to remotely access their kiosks to monitor health, customize alerts and run diagnostic reports and analytics.
MzeroCreate is Meridian’s proprietary Software Development Kit (SDK), which provides a suite of developer tools that allow full customization of Mzero Platform. The SDK is designed with development modules, allowing users to develop kiosk applications that integrate with pre-integrated kiosk components. Integrated components include scanners, cameras, payment devices, dispensing devices and more. “MzeroCreate provides software developers with the environment to quickly and efficiently develop and deploy compelling solutions,” said Gilder.
Over the last decade, MzeroCreate has been utilized to develop kiosk applications for some of the biggest names in the retail, automotive, insurance, and higher education industries. “We collaborated with Meridian to leverage their SDK. We used MzeroCreate to build a scalable, consistent, and exceptional software program that successfully supports our global kiosk deployments for our OEM clients, ” said Todd Marcelle, CEO and Co-Founder of GoMoto.
Meridian’s existing software infrastructure has allowed the company to develop a full suite of off-the-shelf kiosk software solutions. The suite includes MzeroPay bill payment, MzeroInterAct digital signage and MzeroDirectMe directory solutions. Meridian’s off-the-shelf solutions have been deployed in various locations across the country, including airports, town centers and corporate buildings.
To learn more about Meridian’s kiosk software solutions, visit meridiankiosks.com.
Kiosk Manufacturer – Meridian Celebrates Decade of Kiosk Software Development was last modified: May 25th, 2018 by News Editor
Android Kiosk Software New Release of KioWare for Android
KioWare has a new release of KioWare for Android (version 3.15). Also they have also released a new KioCall Android App (available in the Google Play Store) for use on Android phones and tablets – it allows for sending and receiving calls to/from kiosks or other devices running KioCall.
Summary:
Version 3.15 of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added a number of new features and UI improvements including password protection options for the configuration tool, an updated Android SDK (Version 26), ability to add superuser permissions when provisioning, and more. Using the KioCall Video Conferencing app (from KioWare), KioWare for Android can now accept incoming calls while in Attract mode. A new battery management tool is also available (for use with the ArmorActive Optica Pro LED™.)
Additionally, the KioCall videoconferencing app, previously available only for use on Windows devices, is now available as an Android app for use on Android phones and tablets.
DirectMe enhances visitor experience through self-service wayfinding and can be tailored to meet company specifications. The user-friendly building directory was created for high-density areas including corporate offices, hospitals and government buildings. “It’s extremely customizable but also very easy to use. The interactivity and expandability allow the directory solution to be as simple or complex as needed,” said Jeff MacDonald, Director of Software Integration at Meridian.
PRESS RELEASE
ABERDEEN, NORTH CAROLINA (PRWEB) DECEMBER 15, 2016
Meridian, the Customer Experience Leader in self-service solutions, announced the launch of MzeroDirectMe building directory software application. The new software solution from Meridian offers visitors an interactive, easy-to-use directory solution. “DirectMe is intuitive and interactive, making it easier than ever for visitors to reach their destination,” said Chris Gilder, CEO of Meridian.
DirectMe enhances visitor experience through self-service wayfinding and can be tailored to meet company specifications. The user-friendly building directory was created for high-density areas including corporate offices, hospitals and government buildings. “It’s extremely customizable but also very easy to use. The interactivity and expandability allow the directory solution to be as simple or complex as needed,” said Jeff MacDonald, Director of Software Integration at Meridian.
DirectMe allows users to search for information, send the information to their mobile device and print a physical copy of the directory information. “We wanted to create a self-service solution for high-density business buildings and geographically spread campuses,” said Paul Burden, Director of Software at Meridian.
DirectMe is built on MzeroPlatform, Meridian’s industry-leading software solution, which provides system performance management, system security and a wide range of component support. The self-service software can support a number of devices and features including printers, VoIP and SMS. “Because it’s an extension of our MzeroInterAct digital signage platform, all of the digital signage features are still available,” said MacDonald. DirectMe offers multi-language support, interactive map guidance and remote monitoring with MzeroManage.
Meridian will be adding emergency messaging to DirectMe in the new year. Emergency messaging capabilities will allow for building and campus-wide alerts.
DirectMe is available as a stand-alone software package on existing hardware, or available on ready-to-ship Meridian kiosk models. Learn more about MzeroDirectMe by visiting http://meridiankiosks.com/interactive-directory-signage.
Kiosk Manufacturer and Software Developer Announces Interactive Building Directory Solution was last modified: March 29th, 2018 by Kiosk Industry
Version 3.6 of KioWare for Android (Lite, Basic, & Full) now supports Android Marshmallow (6.0). Users running Android 6.0 can now use KioWare to safely secure their tablets or phones to approved websites or applications.
KioWare Basic for Android and KioWare Full for Android (Version 3.6) also include support for EMV certification via Credit Call’s mPOS CardEaseMobile framework which works on Android 5.0 and newer. With support for this framework, EMV certified transactions and refunds can be run on a tablet using compatible devices. For a full device list,visit our website.
KioWare Lite, Basic, & Full for Android also now support native PDF files, allowing PDF viewing. Version 3.6 of KioWare for Android also offers a user agent feature, appending custom text to the browser user agent. This feature allows the web server to detect that a kiosk is requesting the webpage and enables users to set the kiosk display to be different from basic web browsing content. This feature can also be used for analytics and reporting.
Users of KioWare for Android should update their version of KioWare to version 3.6, particularly if it will be securing a device running Android 6.0 or later. Current support is required in order to update.
For a full description of new features for the entire KioWare for Android product line, visit our site.
Editors Note: New kiosk software release KioWare for Windows (Version 8.7)! New accessibility features are now available (such as ZoomText and JAWS for the visually impaired). Support for EZ® Access Keypad. (See upcoming Accessibility Seminar). Also added are a number of new devices, including an EMV compliant option using the Elavon processor via the OTI Trio (see UCP). Other devices that have been added include Raw Windows printer device support, monitored device support, barcode readers supporting SNAPI, Bill dispensers, acceptors, and recyclers.
Jim Kruper President of KioWare said, “New features in this release provide significant advances in our ability to support ADA compliant deployments and the expansion of options and devices available for transactional kiosk projects.”
Section 508 Subpart C – Click for full size
Here are the details (note the new “Assistive Technologies” tab in the config tool image below):
Learn more about Accessibility at government site for ADA. Next seminar is 9/27.
Press Release Copy – Version 8.7 of KioWare for Windows is now available. This version adds extensive assistive technologies for visual and hearing assistance as well as a number of new devices such as barcode readers supporting SNAPI, new bill acceptors, dispensers & recyclers, raw printer support and more.
Click to see full size image
Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Windows kiosk software, with new assistive technologies for improved accessibility.
KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.
Version 8.7 of KioWare for Windows(Lite, Basic, & Full with Server) has added JAWS® (Job Access With Speech) screen reader technology support to allow blind and visually impaired users to read and interact with the kiosk screen. Screen Reader
What is JAWS in plain english? Click to see.
support configuration settings can be found in the KioWare Config Tool’s new Assistive Technologies tab. Support for the ZoomText® Magnifier/Reader has also been added. ZoomText is a fully integrated magnification and screen reading program. Also found in the new Assistive Technology tab is support for the EZ® Access Keypad, software navigation keypads for people with mobility or sensory impairments. These features, now available in KioWare Lite, KioWare Basic, & KioWare Full for Windows, combine to help make your kiosk compliant with Section 508 and ADA regulations. These assistive technology applications must be purchased separately.
KioWare Basic and KioWare Full for Windows Version 8.7 has added a number of new supported devices and supported device types:
Raw Windows Printer device support
Zebra TTP2030
Zebra KR403
Zebra KR203
Any printer that installs a Windows driver
Monitored devices
PJL Printer Monitoring Support
Barcode Readers supporting SNAPI
Symbol
Motorola
Zebra
OTI Trio device support providing EMV support through Elavon
Fujitsu F53 Bill Dispenser
CashCode Bill Acceptors
MEI Bill Acceptors
MEI BNR (Bank Note Recycler)
KioWare for Windows (Lite, Basic, & Full) now requires Windows 7 or higher. With version 8.7, Vista will no longer be supported. The browser is now updated to Chrome 52. Additional features for Lite, Basic, & Full includes:
Ability to use “Scheduled Actions” settings to execute a command line
Support for mapping key combinations to actions (HotKeys)
Addin support for handling downloads
Context (right click) menu customization and support
New attract screen mode (simple attract looper) features
KioWare has released updates to KioWare Classic for Windows & KioWare for Android
December 11, 2017 York, PA – Analytical Design Solutions Inc. (ADSI) has released new versions of their kiosk system software products, KioWare Classic for Windows, and KioWare for Android.
KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen, and usage of applications.
Version 3.14 of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added customized exit patterns, WI-FI Management options, favicon customization options, new guided setup functionality, screen magnification, and more. Version 7.6.0 of KioWare Classic for Windows (Basic & Full) includes updates for ScanShell driver’s license scanner, and the ChipDNA EMV Compliance solution.
KioWare Classic for Windows New Features
Inject custom JavaScript into a browser.
ScanShell driver’s license scanning updated to the latest version. (Basic/Full)
ChipDNA updated to 2.01 for new EMV compliant hardware & processor integrations. (Basic/Full)
Custom intervals can now be scheduled on secondary monitors, allowing for custom timing on a per-page basis. (Basic/Full)
Stop Video Capturing Manually (on demand). (Basic/Full)
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003.
About KioWare:
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, USA with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Windows, with a large number of new devices and customer requested features.
Version 8.12 of KioWare for Windows (Lite, Basic, & Full with Server) has added new toolbar controls, support for time-limited sessions, Hot Virtual Keyboard support, and support for Chromium 62. KioWare Basic for Windows has added a support for Puloon Bill Dispensers, Custom KPM printers, an Elatec proximity reader, and more. KioWare Full has added support to send device serial numbers to KioWare Server/KioCloud.
Some particularly relevant new features (in addition to the supported devices):
Ability to limit session time/set max session times.
Toolbar buttons added for session time limits, date, time, connection types.
Support for Hot Virtual Keyboards
Chromium 62 support
KioWare has a large list of other new features and you can view them all (plus all of the new devices) in the version history. KioWare has upgraded to the latest version of Chip DNA as well, so support for all of the supported Chip DNA devices are also included in the new version if used with Chip DNA and supported processors (for EMV compliance).
Browser Tab
Toolbar Options
Attract Tab
Kiosk Software – KioWare for Windows Release 8.12 New Devices was last modified: November 8th, 2017 by News Editor
Lincoln, NE September 1, 2017: Nanonation, a leading provider of public space interactive and digital signage solutions, is pleased to announce the promotion of Dan Shullaw to Vice President of Technology and Zachary Rustad to Director of Business Development.
Dan Shullaw has been with the company for six years as Nanonation’s Enterprise Software Architect. As Vice President of Technology he will retain the responsibility for directing software architecture strategy, as well as the infrastructure supporting Nanonation’s international footprint of approximately 50,000 deployed interactive and digital solutions. “Dan’s leadership and prescient thought process make him the perfect fit to help elevate our platform as we continue our rapid growth path.” said Bryan Fairfield, Nanonation’s CEO.
Zac Rustad moves from Senior Account Manager to Director of Business Development after twelve years with the company. “Zac’s technical knowledge and ability to design solutions that perfectly meet each customers’ specific needs are unrivaled in the industry” said Fairfield. Rustad’s new role will give him responsibility for solution design and new business acquisition for all major accounts.
Both Shullaw and Rustad will help lead Nanonation’s future growth as members of the Product Development Group and Management Teams in their respective roles.
About Nanonation
Nanonation’s enterprise-class software for digital signage and interactive solutions delivers exceptional customer experiences. With proven tools and technologies to enhance the visitor engagement, Nanonation provides its customers the ability to monitor, measure, and manage each visitor interaction. The Company delivers engaging digital products and custom solutions in the museum, hospitality, entertainment, retail, and financial services markets.
Hacks into PCs bring to mind words like “Payload”. We manage this website and just the security threats to your basic WordPress website is unprecedented.
A few days ago a new “Attack Platform” showed up for WordPress.
The first inclination is to shrug it off a bit and point out we speak of a website, yet many kiosks are running content and are connected to that very infrastructure. Thus they are at risk.
There are a couple of “goes without saying” precautions that should be considered:
Use a lockdown. There are several from KioWare, PROVISIO, KioskSimple, TIPS and KIOSK Core. These all “lock down” the common entry points like when the OS boots up, where the browser goes, and at what privilege level a user has available (and it won’t be root or admin).
Use a secure OS. Powering off a machine and back up is a critical juncture. Are there USB ports exposed, and which are enabled? Windows Embedded, POSReady and other windows iterations are designed for this industrial type use (also known as unattended).
Physical access to the machine and PC needs to be controlled.
“Tweaking” windows with assigned access and policies is fine but it usually takes multiple tries to finally lock down some of what the lockdowns lock down.
Windows Patch management (or Linux) — how are you going to implement that remotely and unattended?
How do you manage all those terminals.
What about the backoffice? Many “breaches” are into the datastores that the kiosks are building/using back in the office. Security begins at home…
Do you have contractors logging into your network? Take some advice from Target. Eliminate it or force them to log in only on secured terminals, not cheap PCs running freeware Malware protection (which doesn’t always update).
That’s some quick advice.
Here are some interesting and useful whitepapers out there.
KioWare has added a new video conference kiosk product called KioCall that works with KioWare for Windows to add video conferencing to a kiosk.
Video conferencing (via externally run applications) has been available in the past but never has it been so simple to implement and cost effective to run.
Example KioCall video call window. Click for full size
KioWare has also released a new version of KioWare for Windows (version 8.9) with support for KioCall, and the addition of a few new supported devices.
From Jim Kruper President of KioWare, “KioCall is a game changer for adding video conferencing capabilities to your kiosk. With KioCall, video conferencing is reliable and robust while also extremely inexpensive and requires trivial effort to add to your device.”
About KioWare:
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.
KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
KioWare is writing the software for the marijuana kiosk while California-based Olea Kiosks Inc. is designing and
manufacturing the actual kiosk. Malvern-based Crane Payment Innovations is designing equipment for handling money inside the kiosk.
“I look at it like the kiosks that are coming into the fast food industry now,” said Frank Olea, CEO at Olea. “You place your order yourself on an electric board, and you take the receipt to the front counter where they hand you your food. That’s how it works.”
The problem is that most companies trying to do this don’t quite understand all of the implications of handling these types of transactions. While Jane built a bunch of kiosks 2 years ago to go after this market, they’re all sitting in a warehouse because the way they tried doing transactions still doesn’t pass muster with the banks. This latest approach of taking cash via a kiosk doesn’t address all of the issues either. One company that I am aware of, GetExpoNow.com, has a much different process which is meeting approval of the banks and regulators. While this article makes the problem and solution seem oh so simple, it is far from that.
Marijuana kiosk – York software company joins team creating a cash-accepting marijuana kiosk for cannabis industry was last modified: February 25th, 2017 by Kiosk Industry
KIOSK Information Systems Announces Licensed Bill Pay Software Product
Reduces Development Costs, Speeds Time to Market, and Increases Store Productivity
LOUISVILLE, Colo.–(BUSINESS WIRE)–KIOSK Information Systems (KIOSK) is announcing a new bill pay software platform at the NRF Big Show, 2017, Booth #3805. The modular application provides a complete user flow for payment of multiple bills (via cash, card, and check) and common account inquiries. While unique customer features or additional flow paths can be readily integrated by KIOSK’s Application Development team, the base product license accomplishes the most common transaction functionality KIOSK has encountered with other major retail bill payment and money services clients.
KIOSK Information Systems to Demo New Bill Payment Software at the 2017 NRF Big Show, Booth #3805
KIOSK CEO, Tom Weaver, states, “Without question, bill payment is KIOSK’s most consistent and dominant market application. Many of our clients are in their second or third generation of self-service having already proven the enormous impact of automating literally millions of transactions each year. The ROI on in-store bill payment has moved it from a ‘nice to have’ in-store feature to a ‘must-have’ element to maximize store profits.”
Having worked with most of the dominant phone and cable service providers as well as leading electronic bill payment and money transfer clients, KIOSK’s Development Teams embarked on creating a more turnkey and modular software product, with a pre-established user flow for multi-bill account look-up and payment processing. By offering this as licensed functionality, KIOSK can reduce development timelines by 50% or more, leaving only specialized requests and client-specific API integration to complete.
KIOSK CTO, Charley Newsom, adds that “Our team has integrated our bill payment software with CORE K-NECT to include our proprietary remote monitoring and real-time alerts on connectivity, application status, and advanced payment component-level monitoring in the base product license. This capability, combined with our Intel Security Suite software stack options, creates a secure and PCI compliant total solution that has been vetted and deployed with Fortune 500 client applications. The custom hardware has always been a ‘given’ with KIOSK, but over the course of several years, we have developed a fully secured and finished TOTAL payment solution that we are very proud and excited to bring to market.”
For a closer look, please visit us at NRF’s Big Show, Booth #3805.
About KIOSK Information Systems:
As the Market Leader in Self-service Solutions, KIOSK provides proven expertise in design engineering; application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. An exceptionally broad portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in virtually all self-service vertical markets. www.kiosk.com, 800.509.5471.
KioWare released version 8.5 of KioWare kiosk software for Windows with a ton of new features and enhancements. See press release online at KioWare site.
James Kruper, President of KioWare notes, “system security should be reliable and easy to configure with a strong feature set for kiosk customization. This update of KioWare for Windows adds RFID scanners & Flatbed scanners, along with system monitoring tools and even more options for customization.”
The latest release adds support for
RFID Scanners,
Flatbed Scanners,
Watchport Devices,
System Battery Monitors
now supports Chrome 49.
The latest version adds support for switching between virtual keyboard languages.
There is also a new User Interface for File Upload Controls and choosing a file download destination.
This provides kiosk deployers with the ability to manage file uploads and downloads without opening the entire file system to kiosk users.
Click to expand for complete view
Monitored devices such as the Watchport/H and Watchport/T (for Humidity & Temperature monitoring) are also now supported. System Battery Monitoring is also now available. For a full device list, visit our supported devices tool.
DynaTouch launches new website for TIPS™ Kiosk Management Software, the most secure and ADA/508 compliant kiosk software on the market www.TIPSkiosksoftware.com
San Antonio, Texas. – November 15, 2016 – DynaTouch, a pioneering self-service kiosk solutions provider, announced that they have launched the TIPS™ Kiosk Management Software website. TIPS (Touch Information Presentation Software) has been the foundation of everything DynaTouch for three decades in the self-service kiosk marketplace.
Click to Expand
TIPS kiosk software first appeared on the landscape in 1984, when DynaTouch started installing “electronic concierge” kiosks in Texas-based hotel lobbies – the first of their kind. Soon thereafter, DynaTouch installed and operated similar TIPS kiosks at all five of the military bases in San Antonio (Lackland AFB, Randolph AFB, Kelly AFB. Brooks AFB and Fort Sam Houston). Over the next 10 years, DynaTouch designed, developed and deployed customized TIPS kiosk systems (hardware, software and content) for more than 75% of the U.S. Military installations worldwide, and started doing the same for VA Medical Centers across the nation. To support these projects, DynaTouch created a wide range of kiosk apps (check-in, wayfinding, survey, queuing, directories, etc.), and TIPS Kiosk Management Software was the secure platform for each and every solution.
By the late 90s, the Internet started changing everything in the kiosk world. There was an almost global shift to move kiosk content and apps to the web, so they could be centrally managed, controlled and easily updated. Stand-alone systems were upgraded, and new systems were shipped Internet-ready. However, it quickly became clear that Internet-connected public-access kiosk systems were highly vulnerable to intrusion, misuse, web-based attacks and cyber-vandalism. This is when the power of TIPS Kiosk Management Software came to the forefront. TIPS was put to the test, and succeeded! TIPS kiosks were the first public-access kiosk systems ever to receive a Certificate of Networthiness (CoN) from the U.S. Military. And TIPS is also on the list of approved software for the U.S. Department of Veterans Affairs, due to its robust security and compliance features (ADA, Section 508 and HIPAA).
DynaTouch President Tom McClelland said, “TIPS is the most secure browser application in the kiosk industry. And TIPS’ remote management tools are as robust as TIPS is secure.”
In addition to the TIPS secure browser, which tightly regulates what users can do on the Internet, TIPS manages all kiosk peripherals, locks down the OS and network, offers robust usage logging and statistical reports, and includes integrated cloud-based content management and monitoring.
Two years ago, DynaTouch CEO Terri McClelland said in a letter to her team, “Since we started this kiosk business, we have always been a total solutions provider. TIPS has always been at the core of every solution we supply, but rarely sold separately. We have made the decision to actively change that, and offer TIPS Kiosk Management Software as a stand-alone product our clients can install on any Windows or Android device. Now it can protect anyone’s laptop, computer, tablet, kiosk or kiosk application from cyber-vandalism and liability.” Since 2014 the software has become widely used as an ideal way to lock down and remotely manage all kinds of shared and public access computing devices, including thousands of “Self-Help PCs” managed by the Social Security Administration.
About DynaTouch Interactive Technologies
Established in 1988, DynaTouch is an IT solutions company specializing in interactive, self-service systems that deliver information and assistance in unattended settings. As a pioneering developer of customer-facing kiosk applications for multiple US Government Agencies, DynaTouch focuses on ease of use, data security, ADA/Section 508/HIPAA-compliance. The company offers OneSource Solutions™ packages which include hardware, kiosk management software, interactive application software, software development, multimedia content design and production, pre-shipment system integration and testing, worldwide deployment, Internet setup and support, network management, content management, and ongoing support – in any combination to match customer requirements. DynaTouch kiosk, mobile and digital signage solutions work around the clock to enhance customer/patient/visitor services. At the same time, they cut administrative costs by taking advantage of proven technologies in multimedia, touch screen simplicity and global information exchange via the Internet. DynaTouch truly offers a one-stop Self-Service Kiosk solution.
KioWare Analytical Design Solutions Inc. (ADSI), the parent company of KioWare, has been in business since 1991 providing client/server database and web development consulting services. The maturin…
Kioware feature article on kiosk industry. Along with full Windows versions, Kioware has 3rd gen Android clients with remote monitoring and alerts. Feature support such as ChromeCast.
KioWare – Windows and Android Kiosk with Kiosk Remote Monitoring feature on Kiosk Industry was last modified: December 6th, 2016 by Kiosk Industry
Common question is “how much will the kiosk software cost”.
First let’s start out with the factors that have the biggest impact on the software costs. Please keep in mind that our specialty is payment kiosks.
Is the kiosk accepting payments and if so what form of payments?
Does the kiosk need to be EMV or PCI compliant?
Does the kiosk need to dispense change (cash and/or coin)?
Does the kiosk need to support any other user interface devices (i.e. barcode scanners, RFID, webcams, etc…)?
Does the kiosk need to interface with an API or other backend accounting system?
Does the kiosk need to be able to continue operating during an internet outage?
What are the reporting requirements?
What are the administrative requirements (setting up kiosks, changing pricing, etc.)
and many more…
These are just a few of the questions that help us determine the cost of the custom kiosk software.
Let’s get to the numbers which is probably the reason you’re still reading this article. Please keep in mind these are typical ranges for a small custom payment kiosk. Larger projects intended to scale to hundreds or thousands of kiosks can go much higher.
The cost for the kiosk hardware typically runs in the $5K-$15K range depending on the payment devices/peripherals, if custom engineering is required and order quantities.
The cost for the custom kiosk software has a much broader range because there are so many factors. Typically our custom kiosk software ranges anywhere from $50K -$250K.
How Much Does It Cost to Build Custom Kiosk Software was last modified: September 10th, 2016 by Kiosk Industry
Welcome to the second article in my series on kiosk software development. My goal for this series of articles is to give an overview on the basics of developing kiosk software that’s both a joy for your customers to use and adheres to the guidelines of PCI-Compliance. This is more of a series of general guidelines and tips based on my 7+ years of experience developing and dealing with other people’s kiosk
software not a comprehensive how-to guide. When I use the term “kiosk software” I’m referring to any software running on a kiosk in a self-service (unattended) environment regardless of the technology used.
This second article will focus on the security aspects of “hardening” your kiosk software to ensure that your kiosk is always running smoothly and your customer’s information is safe from malicious users.
Prevent the kiosk user from tampering with the Operating System
One malicious user can screw up your entire kiosk experience for all your other customers by tampering with the operating system (OS) or simply by shutting down your kiosk software. Protecting the OS requires that you ensure that your kiosk software is always running and that the user cannot do anything but use your kiosk exactly as intended. There’s many different ways the user can tamper with the OS including but not limited to pressing system hotkeys (i.e. ctrl-alt-del, alt-tab. etc…) or just plain shutting down your kiosk software. Follow along as I elaborate on one of the most challenging aspects of kiosk software development which is securing your kiosk software.
Filter the keyboard
You must block all system hotkeys like ctrl-alt-del, alt-tab, etc… otherwise it will be very easy for users to shutdown your kiosk software and tamper with the OS. This was probably the most difficult challenge we faced across all of our kiosk software projects. To accomplish this we ended up creating a kernel mode keyboard filter driver that can block any undesirable keystrokes. Microsoft has created a great example C++ project here to get you started http://code.msdn.microsoft.com/windowshardware/Kbfiltr-WDF-Version-685ff5c4.
Why must I create a kernel mode driver you ask? Because your kiosk software does not have the authority to block keystrokes like ctrl-alt-del. In order to overcome this limitation there needs to be a “partnership” between your kiosk software and the keyboard filter driver. Here is what a typical use scenario looks like:
The kiosk software provides a way for the kiosk admin to define which keystrokes should be blocked
The kiosk software stores these blocked keystrokes in the registry
The keyboard filer driver checks the registry to see which keystrokes should be blocked and filters them from the keyboard buffer
Run your kiosk software under a Windows limited user account
As a general precaution it makes sense to run your kiosk software under a Windows limited user account NOT AS ADMINISTRATOR. This way it limits the likely hood that your kiosk software will do something naughty and mess with the OS. This may seem like overkill since it’s your kiosk software that’s running but it’s just a good precaution especially when dealing with 3rd party websites or dlls. This is not required but it is a good idea so don’t be lazy and run your kiosk software as Administrator.
Restrict the web browser’s surfing area
Assuming that your kiosk software allows the customer to view web pages you’ll want to restrict the web browser’s “surfing area” so the customer can only view the websites that you intend them to.
The easiest way to do this is by allowing the kiosk admin to define a whitelist in your kiosk software of acceptable URLs. Adding support for regular expressions can make the URL whitelist much more powerful. You’ll also want to make sure to configure the appropriate settings in the web browser to ensure that users cannot do things like download files or run ActiveX controls. Internet Explorer and other web browsers have built in support for “crippling” the web browser so check these out.
Block pop-up dialogs from 3rd party software
When most people think of pop-up windows they think of web browser popups. I’m actually referring to dialog windows that popup up from 3rd party software (i.e. it is time to update software X). Dialog windows can interrupt the operation of your kiosk software or worse allow the user to perform operations that could compromise the security of your kiosk (i.e. launching explorer, task manager, etc). In short your kiosk software should act as a police officer and shutdown all pop-up dialogs from 3rd party software running on your kiosk.
Summary
Securing your kiosk software is probably one of the most daunting tasks for beginners but is absolutely necessary in order to ensure that your kiosk software is always running smoothly and that your customer’s information is protected. Securing your kiosk requires getting out of the comfort zone of your own kiosk software and creating a partnership between your kiosk software and kernel mode drivers, Windows services, etc… If writing kernel mode drivers in C++ is not for you then please check out an off-the-shelf kiosk lockdown solution like our product KioskSimple (www.KioskSimple.com). This way you can focus on developing your kiosk software and leave the security of your kiosk to us.
The next article in my series will focus on PCI-Compliance and accepting payments from your kiosk software. Please follow me on Facebook at facebook.com/kiosksimple or Twitter @kiosksimple
Kiosk Software Basics – Part 2 Kiosk Security was last modified: April 22nd, 2016 by News Editor
Purpose: provide public interaction and access to Declaration
Click for full image
of Independence via a museum kiosk and more specifically a multitouch table kiosk to let visitors sit and use.
Client: Albert and Shirley Small Special Collections
Application Development: Jim Gibson of Gibson Design Associates working closely with University of Virginia Librarian Robert Perkins
Kiosk software: KioWare Lite for Windows. This software freed up the application developers to focus on the app and not have to worry about malicious users or visitors pushing wrong buttons.
Technical Details:
the hardware used is the Platform 46 Multitouch Coffee Table Kiosk
Click for full image
by Ideum. The newest version is the Ideum Duet 46.
Application development used HTML 5, Javascript and CSS.
KioWare Lite secures the platform
User Experience: The application allows visitors to select The Road to Independence Timeline, The Documents Collection, The Signer’s Gallery, and a professionally-produced Declaring Independence Video. The exhibit allows the viewer to “handle” these priceless documents—zooming in to view the tiniest
Case Study Writer: Author: Laura Boniello Miller, Date: April 2016
Version 3.7 of KioWare for Android is now available. The latest release of KioWare for Android continues to support EMV certified mobile payments via Credit Call’s newest release of the mPOS CardEaseMobile framework (1.11). KioWare for Android now also supports devices providing detection of user presence.
Analytical Design Solutions Inc. (ADSI) has released a new version of their KioWare for Android software products.
All KioWare products can be used to secure mobile devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.
Version 3.7 of KioWare for Android (Lite, Basic, & Full with Server) has added a new simple attract screen looper to allow customers to easily add attract screens via the configuration tool. The attract screen is also now available in Single App Mode. The configuration tool now also enables user to set the battery indicator display to on or off.
The latest version of KioWare Basic for Android and KioWare Full for Android has also updated support for EMV certified via Credit Call’s mPOS CardEaseMobile framework to version 1.11. Using Miura PINPads and KioWare for Android, a complete end-to-end, EMV compliant and P2PE enabled payment solution is available. For a full device list, visit our website.
Users of KioWare for Android should update their version of KioWare to version 3.7. Current support is required in order to update.
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001. You can easily download the fully functioning free trial directly from Google Play.
Kiosk Software – New KioWare for Android Update 3.7 was last modified: April 4th, 2016 by News Editor
SiteKiosk is now available with Windows 10 and Chrome support.
Miami, December 23 — The latest release of SiteKiosk Windows supports Windows 10 and features a Chrome-based browser with customizable browser toolbar, a content filter with top-level domain filtering, a new onscreen keyboards with size-adjustment option and more. Free trial available at www.provisio.com
PROVISIO’s kiosk software, SiteKiosk, locks down your computers and devices in public locations like retail stores, hotels, banks and lobbies.
The software restricts user access to display only your allowed websites, applications or multi-media campaigns in a secured environment. It also protects user data. SiteKiosk provides a large selection of customizable start page templates, browser skins, on-screen keyboards, Internet content filter, an intuitive configuration tool and many other features. The out-of-the-box software can be easily installed and configured within minutes.
PROVISIO also provides a remote management and monitoring solution at www.siteremote.net which allows you to publish engaging multi-media campaigns to your remote SiteKiosk clients and maintain your machines.
Visit www.provisio.com to learn more about the new kiosk software release and PROVISIO’s software solutions for self-service and digital signage devices. Free trial versions are available for all software products.
Where we talk to the “Big Cheese” and find out more about who they are and their company. The choice of who you do business may come down to the look in the eye and a simple handshake.
Ten Questions for Jim Kruper with Kioware
James Kruper President KioWare
What is your company name, location and your position?
Analytical Design Solutions, Inc. DBA KioWare, York, PA, USA, and President
How is business these days?
Business is very good, though it is interesting how the market is changing now that OEM Android devices are available for the self-service market as well as new markets, so I am very glad that three years ago we developed an Android version of KioWare.
What is your most popular product?
While our KioWare for Android market share is growing, it is still our KioWare for Windows products out in front, and, in particular, our KioWare Lite for Windows product remains the perennial leader of the pack.
How large a company are you?
We remain a small and nimble company of 14 staff members all based in York, PA. One of our biggest strengths is the experience of our staff. Excluding me, our staff averages 7 years of tenure with the company, and our technical staff is even longer averaging 8 years of tenure. New for 2015, we will be opening an office in England starting with a staff of two. This is an exciting expansion for us and will help us better support clients in EMEA.
How many years have you been in business?
I formed ADSI in 1991, and while our early years were doing engineering consulting and IT consulting in the electronics industry, we gradually concentrated on IT consulting across all industries, and in 2001 we landed a self-service project from which KioWare was born, and we have never looked back.
What is your biggest market(s) or skills focus, or do you have multiple?
KioWare being self-service system software and thus the foundation upon which a self-service application is run means that we are viable in all vertical markets. Our largest markets are retail, healthcare, financial and government. Our focus is to provide the self-service framework upon which your application resides, so that you don’t need to re-invent the self-service wheel, and you can concentrate on the value-add of your application and let us be concerned with the self-service integration issues.
What are the strengths of your company?
Many times, our customers want us to develop the application that will run on KioWare, so we have very talented and experienced graphic designers and developers, and I am very proud of the industry awards we have won over the years. One of our biggest strengths is the commitment we make to customer service. When you call in with a technical issue, you will speak to one of our developers or sales representatives and should your issue be significant it is likely you will talk to the developer responsible for that section of code. Naturally, we want our customers to have the best experience with KioWare, but there is another benefit to our being readily available to our customers. Speaking with existing and prospective clients provide us with valuable information about product features & customer needs. So while it is expensive to provide personal customer support, in the long term it is absolutely a win-win for everyone.
What market trends can you share with us that you think are pretty obvious?
Android is broadening the market for self-service, in particular expanding the need for KioWare in the Purposed Device market. Employers supplying tablets or phones to their staff need to limit how the device is being used, so this isn’t a classic self-service deployment where the device needs to be used by the general population, but rather a device which is only being used by a single person, but the device needs to be locked down to ensure it is used only in a productive and safe manner. In addition, Android OEM quality hardware solutions are increasing, so it is clear that deployers will have additional good options moving forward.
KioWare Kiosk Software for Android and Windows Now Has UK Office Reading, United Kingdom March 16, 2015 – Analytical Design Solutions Inc. (ADSI) dba KioWare, headquartered in York, Pennsylvania, …
Reading, United Kingdom – Analytical Design Solutions Inc. (ADSI) dba KioWare, headquartered in York, Pennsylvania, has a new office location based just outside of London offering sales and service for current and prospective EMEA clients.
Joining the KioWare team & managing the KioWare Europe branch is long time kiosk industry leader & Netshift founder, Nigel Seed. According to Seed, “KioWare’s expanding reach provides a local presence for EMEA clients interested in KioWare’s reliable & simple lockdown solution. Of particular value is KioWare’s Android lockdown product line in the face of the growing market for customer facing Android tablets.”
The integration of Netshift’s customer base also highlights KioWare’s commitment to serving EMEA clients. KioWare will provide Netshift customers with bridging technology to transition to KioWare Kiosk System Software.
Offering UK-based technical support & expertise will be Sascha Markham. Markham offers many years of experience in developing & designing custom facing websites & applications specifically intended for self-service deployment. KioWare President Jim Kruper believes, “with the addition of Nigel Seed & Sascha Markham, and the new Reading UK location, KioWare gains regional expertise and a dedicated local presence, highlighting our commitment to supporting KioWare’s valued EMEA clients.”
Clients may continue to reach out to support at +1 717 843 4790 Monday – Friday from 8 am – 6 pm East Coast time or contact International support at +44 (0) 118 976 6404 during the hours of 9 am and 5 pm London time.
All KioWare products can be used to secure mobile devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications. KioWare offers Lite, Basic, & Full products with such features as external device integration, monitoring of kiosk health, kiosk usage statistics & remote kiosk management.
All KioWare products are available as a free trial with nag screen here. Existing clients have the ability to upgrade here. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001.
About KioWare:
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
Contact:
Laura Miller
KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717 843-4790 x220
lmiller@kioware.com http://www.kioware.com
Kiosk Software – KioWare Europe & UK presence. was last modified: January 13th, 2016 by Kiosk Industry
Preview the New KioWare for Windows! Watch our video presentation as we share information and a first look at the new KioWare for Windows, built on the Chromiu…
NEXTEP SYSTEMS joined as a charter member of the Kiosk Industry Group in 2015. A profile of NEXTEP follows:
The NEXTEP Advantage:
Single platform software eliminates the headaches and costly interfaces necessary with legacy solutions.
Our cloud based technology reduces hardware needs and associated costs while giving operators a web based tool to manage their concept from anywhere.
Award-winning customer service and support gives you immediate results and only one number to call.
NEXTEP SYSTEMS, based in Troy, Mich., was founded in 2005 after recognizing and responding to the emerging market of self order technology. Since then, NEXTEP SYSTEMS has become the expert in self order while continuing to expand their catalog of solutions designed specifically to drive revenue for Fast Casual and Quick Service Restaurant concepts.
Foundation6 is the latest iteration of their single-platform, cloud based architecture and offers a complete suite of integrated foodservice technology solutions. NEXTEP SYSTEMS delivers robust, enterprise-scalable foodservice technology for restaurants, corporate foodservice, deli & grocery, education, airports and other high-volume foodservice venues.
NEXTEP SYSTEMS’ solutions have proven to eliminate the headaches of integration offered by legacy solutions while driving revenue through upselling, labor savings and giving concepts the ability to capture orders from anywhere while delivering a better guest experience. From self-order to cloud-based point of sale to digital signage, NEXTEP provides and supports the complete integrated foodservice platform.
Corporate Headquarters
NEXTEP SYSTEMS
2155 Butterfield Drive
Suite 111
Troy, MI 48084
Do you need custom development for your kiosk project?
As you begin you kiosk project, you may wonder if you need custom development. Here are a few questions that will help you determine how “custom” your project is, and what level of custom development might be needed.
You will first want to identify the purpose and function of your kiosk. If your kiosk is intended to provide users with access to an existing website or application, your project likely may not need custom development! You will want to use kiosk system software in order to lock down your device, but you can configure that software out of the box to secure a website or application. Out of the box kiosk software can provide high levels of customization or can be deployed with only minimal changes – it is completely up to you.
If your kiosk will require interaction with an input device (you want users to submit payment, for example), you can still make this happen without custom development. Either identify the external device options you would like to incorporate (make, model, specifications etc), and match that up with the kiosk system software which supports one of the devices on your list. If you can’t find your device on the supported device list, you will want to reach out to the kiosk system software company to see if the device can be added. KioWare, for instance, adds devices primarily based on customer request and many devices are already supported via existing APIs. Still, no custom development work is required. If your timing is tight, and you need your device integration escalated, payment may be required, depending on the organization with which you are working.
Tips for when you might need custom development for your kiosk project
So when do you need custom development for your kiosk? You might (definitely) need custom development when you . . .
If you are using an existing website or application but want the information to populate or integrate with a non existent or unrelated database, you might need custom development.
If you want fancy attract screens or custom start pages, toolbars, or keyboards, but do not have the development or design resources to create them, you might need custom development.
If your project exists only in your head, and you do not have an existing website or application, you might need custom development.
If you are integrating complex hardware in a manner that has previously not been seen, you might need custom development.
Requesting a quote for a custom kiosk development project
Ready to get started, but not sure what information you should pull together before calling for quotes? Here is a link to (PDF) questionnaire to assist you with any calls you might make to get an accurate and consistent custom development quote.
Custom Development for Kiosks was last modified: September 26th, 2015 by Staff Writer
How Do I Get An Estimate For My Custom Kiosk Software?
If you’re like 99% of our clients you probably want to get some idea of what your custom kiosk software will cost before hiring us for your project.
This is smart of you and we’re always happy to provide an estimate.
What most people don’t realize initially is that in order to make a great estimate, we’ll need to work together to plan out your project before we know how much work is involved.
Here’s the steps we use when creating an estimate for a custom kiosk software project.
Big thanks to Neil and Acquire Digital for becoming a kiosk software partner for Kiosk Industry Group. Acquire added the Kiosk Industry Group as a partner and so now on Kiosk Partner and Kiosk Companies we list Acquire Digital. [for instructions on becoming partner see link]
Company overview: Acquire Digital, part of the Working Solutions Family was established in 1997. Based in the UK the company specialise in the creation of advanced digital interactive experiences and software solutions for a multitude of applications, including digital signage and kiosks. As well as their award-winning product range they also deliver pioneering custom-built solutions to clients across all industries and sectors.
With skilled partners across the globe we are able to provide local expertise and knowledge backed by our experienced in-house teams. Collaborating with allied technology partners ensures the best solution for you in time and on budget. With over 21,000 successful solutions installed worldwide, Acquire Digital and their partners continue to revolutionise the digital experience.
Kiosk Partner – Acquire Digital was last modified: August 4th, 2015 by News Editor
KioWare has expanded its long standing Kiosk Management product line with KioCloud, a KioWare hosted, subscription-based kiosk management solution. KioCloud will enable those running KioWare or Kiosk Pro client side kiosk software (running Android, Windows, or iOS) to manage their kiosks remotely, view usage statistics, and monitor kiosk health via any connected browser.
Analytical Design Solutions Inc. (ADSI) announces an addition to their Kiosk Management product offerings, new subscription based KioCloud.
Kiosk Management consists of two components: the client side kiosk software and the browser-based server console. The client side kiosk software (KioWare Full for Windows, KioWare Full for Android or Kiosk Pro Plus & Kiosk Pro Enterprise for iOS) runs locally on the machine to secure the device, and the server console (KioCloud, KioWare Server, or KioWare Server ASP) is used to interact with and provide reports for the secured devices.
With KioCloud, KioWare manages the technical kiosk server hosting, allowing users to get started quickly and focus on deploying and managing client side kiosks rather than setting up and managing an internal kiosk server. A subscription is required, with annual billing currently available and quarterly/monthly billing coming in future updates. KioCloud supports one site per subscription.
For large scale, long-term deployments, KioWare Server, KioWare’s perpetual, self-hosted kiosk management option will likely provide a more cost effective solution for Windows & Android device management. To manage multiple client sites, KioWare Server ASP provides enterprise management options.
All KioWare client side products can be used to secure devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications. KioWare Kiosk Management tools (KioCloud, KioWare Server, & KioWare Server ASP) allow for remote kiosk management, usage statistics, reporting, monitoring kiosk health, content management and more.
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003.
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
Contact:
Laura Miller
KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717 843-4790 x220
lmiller@kioware.com
Kiosk Cloud Service – KioCloud by KioWare released was last modified: May 5th, 2015 by News Editor
KioWare Kiosk Software for Android and Windows Now Has UK Office
Reading, United Kingdom March 16, 2015 – Analytical Design Solutions Inc. (ADSI) dba KioWare, headquartered in York, Pennsylvania, has a new office location based just outside of London offering sales and service for current and prospective EMEA clients.
Jim Kruper in London checking out the local communication facilities and quite possibly intergalatic travel.
Joining the KioWare team & managing the KioWare Europe branch is long time kiosk industry leader & Netshift founder, Nigel Seed. According to Seed, “KioWare’s expanding reach provides a local presence for EMEA clients interested in KioWare’s reliable & simple lockdown solution. Of particular value is KioWare’s Android lockdown product line in the face of the growing market for customer facing Android tablets.”
KioWare President Jim Kruper believes, “with the addition of Nigel Seed & Sascha Markham, and the new Reading UK location, KioWare gains regional expertise and a dedicated local presence, highlighting our commitment to supporting KioWare’s valued EMEA clients.”
More Information
All KioWare products are available as a free trial with nag screen here. Existing clients have the ability to upgrade here. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001.
About KioWare:
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
Contact:
Laura Miller
KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717 843-4790 x220
lmiller@kioware.com http://www.kioware.com
Kiosk Software – KioWare announces Europe & UK presence. was last modified: March 19th, 2015 by Kiosk Industry
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Analytical Design Solutions Inc. (ADSI) announces an addition to their Kiosk Management product offerings, new subscription based KioCloud.