Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
Insight: NCR Isn’t Leaving Hardware — It’s Leaving the Factory When NCR Voyix announced it was transitioning its self-checkout and POS hardware operations to Ennoconn, some industry observers rushed to frame the move as “NCR exiting hardware.” That’s the wrong conclusion. What NCR is really doing is exiting manufacturing ownership — a very different thing — while doubling… Read More »
Powering Smarter Retail at Michaels Nice video of self-checkout at Michaels by Funpad. They are located in China. It seems many Michaels stores now use self-checkout, and the chain has been rolling it out widely over the last few years. Where self-checkout is used Reports from employees and shoppers show self-checkout kiosks installed in numerous Michaels locations since at… Read More »
Self Check-out Systems Overview Editor’s Note — added in the latest 2025 news from Target on installing new accessible self-checkout for the sight impaired. In other news — despite retrenchment in some regions and specific cases (alcohol e.g.), there were nearly 205,000 new self-checkout terminals delivered globally this year (2025), showing continued investment and market maturity. From Retail… Read More »
Self Checkout Kiosks – a Look at Two Editors Note : Article for Kiosk Industry by Francie Mendelsohn of Summit Research Associates. Francie is highly respected industry consultant with many years of experience and we are pleased to publish a new article by her. Thanks to Richard Slawsky for serving as editor. When Summit Research Associates began testing kiosks… Read More »
How retailers can minimize in-store friction during the checkout process to drive business growth Coresight Research and Diebold Nixdorf published a report that analyzed friction in stores, especially the pain points US-based shoppers mention as a key reason to leave a store without making a purchase. Additionally, the report presents solutions for retailers covering every scenario. Case Example… Read More »