Category Archives: Opinion

Opinion –

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

Self-Service Kiosk Industry Insight – Paying For Performance

Self-Service Technology Creates Jobs Instead of taking away jobs, self-service technology is opening up a host of new opportunities. A look at how self-service adds employees and also an internal look at compensation for people in the self-service industry. By Richard Slawsky contributor Nearly everyone who’s been involved with the self-service technology industry for any length of time… Read More »

Temperature Kiosk Commentary

Opinion – the state of temperature kiosks and the wide range of specs and solutions and claims that exist in the marketplace. As government and corporate America develop post-COVID-19 action plans for responsibly reopening the country, some businesses are scrambling to keep up with the demand for thermal cameras, which many believe can help identify novel coronavirus cases… Read More »

Opinion – The Self Service Surge

The self-service surge: step forward OEMs Zebra April 2020 – The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing communities and companies with kiosk facilities to allow people to make transactions without any human contact. While many businesses are suffering financially during… Read More »

Fast Food Kiosks Creating Jobs and Increasing Revenues – Counterpoint

Fast Food Kiosks killing jobs? Current events beg the question, but the facts say otherwise Reprinted with permission Dec. 12, 2016 | by Elliot Maras We at the Kiosk Industry Association have seen the news media running controversial headlines and opinion pieces by CEOs and ex-CEOs decrying the minimum wage increase and attributing loss of jobs to self-order.… Read More »

Opinion – Digital Is Experience, Not Technology

Digital experiences shouldn’t be about technology, they need to be about the experience itself By Neil Farr, Managing Director, Acquire Digital – www.acquiredigital.com  and the article is republished with permission from Kiosk Solutions Magazine It’s hard to believe but when I started my working life in 1991 for an A/V company, it was ground-breaking that we moved from a… Read More »

Industry Shift – the evolution of Self-Service

New opportunities continue to alter the kiosk industry landscape. By Laura Miller, Marketing Director KioWare Reprinted with permission from Kiosk Solutions magazine Issue #1. Introduction Interactive kiosks are not a new concept. In fact, companies have been deploying them for more than 35 years. Kiosks have long been a tool used primarily by large organisations with multiple locations,… Read More »