Retailers must accept all forms of payments including EBT within the mobile wallets
Training of consumers will lead to greater adoption of unique store concepts
Technology uptime in cashierless stores is bound to experience periodical complexities including, but not limited to, automated checkout. As a result retailers should prepare a fall back plan to prevent customer backlash
New store concepts are more effective when targeted towards specific customer segments
Cashierless stores could save customers time if executed properly– specifically due to the time saved in terms of scanning/bagging and customers using automated mobile wallets for payments. According to a recent Ensemble IQ and Amex survey, average mobile wallet transaction time is less than 1 minute compared to an average of 2.3 minutes for credit/debit cards. Millennials and others in this research study indicated that they want a greater degree of freedom in terms of their overall shopping experience including checkout.
New Cashierless Smart Store – Prototype in California was last modified: January 8th, 2019 by Kiosk Industry