Retail kiosks, far from being relics of the early 2000s, have resurfaced as sleek, tech-infused shopping hubs, evolving beyond their humble origins as mall accessory vendors. Today, they’re transforming the retail landscape, offering convenience, personalization, and a unique shopping experience.
Self-service Superstars:
Gone are the days of long checkout lines. Modern retail kiosks boast self-checkout capabilities, empowering customers to scan, bag, and pay for their purchases independently. These whizzes of efficiency, often equipped with intuitive touchscreens and barcode scanners, free up staff for more customer-centric tasks, like product recommendations and assistance.
Product Powerhouses:
Retail kiosks aren’t just transaction machines; they’re product powerhouses. Imagine browsing interactive displays showcasing the latest gadgets, virtually trying on clothes in a digital dressing room, or ordering custom-made items with on-the-spot specifications. Kiosks bridge the gap between physical and digital, immersing customers in a world of product exploration and personalization.
Data-Driven Decisions:
Retail kiosks are treasure troves of data, collecting valuable insights into customer behavior. By tracking product scans, purchases, and browsing patterns, businesses can tailor their offerings, optimize inventory, and personalize marketing campaigns. This data-driven approach allows retailers to stay ahead of the curve, catering to ever-evolving customer preferences.
The Future of Retail:
The future of retail is bright, and retail kiosks are poised to play a starring role. Imagine a world where kiosks greet customers by name, recommend products based on past purchases, and even offer augmented reality demonstrations. The possibilities are endless, blurring the lines between physical and digital, and creating a truly immersive shopping experience.
So, the next time you encounter a retail kiosk, don’t just see a checkout machine. See a portal to a future of convenience, personalization, and endless possibilities. The future of retail is here, and it’s checking itself out.
By Ron Bowers, Senior Vice President of Business Development, Frank Mayer and Associates, Inc. November 2016 Reprinted from Frank Mayer and Associates, Inc blog Autumn is upon us! It’s time to pull out a sweater, light the fireplace, and relax with a good book. Along with the falling leaves and cooler temperatures comes the desire for comfort. So,… Read More »
Interactive Kiosk Mobile Visitors control a massive Rubik’s Cube through interactive kiosks and a web and mobile application The Groovik’s Cube, featured in the Beyond Rubik’s Cube traveling exhibit, is an interactive Rubik’s Cube that visitors can solve from the museum or from anywhere in the world via the web. The Groovik’s Cube, the largest functional Rubik’s Cube (26 feet… Read More »
NRF Kiosk and NRF Digital Signage Solutions 2022 The Kiosk Manufacturer Association has been exhibiting at NRF in NY since 2017. It is the singular retail event of the year (despite the weather in NY). This year we are in booth 1606. That faces the entrance on the lower level. Thanks to our readers PopID is a finalist… Read More »
Retail Kiosks News Designing displays for dealer networks in the flooring, paint, and home improvement industries can be challenging. Here are five things for retail kiosks you should consider, from Sales, Frank Mayer and Associates, Inc. 1. How much square footage is available? 2. How often does product need to be removed and reinserted? 3. How many samples will be included… Read More »
Marks & Spencer is opening its second largest store in the UK at Cheshire Oaks, near Liverpool Source: www.theguardian.com Photo tour of Marks and Spencer store PostCounter: 90
Frank Mayer and Associates, Inc. has a new in-store merchandising program for the flooring and home products market at-retail. Metroflor Corporation, a leader in luxury vinyl tile flooring solutions and one of the first flooring manufacturers to bring the LVT product to retail, has stepped into the retail marketplace with an innovative new flooring product. The Metroflor Selection… Read More »
FOR IMMEDIATE RELEASE — LaCie premium external storage brand promotes high-tech product line at retail with in-line displays. Grafton, WI, September 13, 2016 – LaCie, designer of world-class storage solutions has expanded their product line in-store. The premium brand from Seagate Technology, LaCie designs high-tech external storage products for Apple® and PC users. To showcase their extensive line of products, an… Read More »
Merchandising Displays with Touchscreens May 14, 2021 Katie Kochelek There was a time when experiential merchandising displays broke the mold with simple video loops or motion sensors prompting audio call-to-actions. Building on the groundwork of these features, many of today’s interactive retail displays go even further with original ideas to showcase and demo products. It’s no surprise to… Read More »
Grocery Self-Service Going thru grocery store pictures recently and it is amazing some of the new technology that is being used. Here are a just of couple of cool stuff being done. Tesco Homeplus Subway Virtual Store: a large, wall-length billboard was installed in the station, designed to look like a series of supermarket shelves and displaying images… Read More »
Portable Bluetooth® audio brand, Braven, has been expanding their retail display presence across the U.S. The expanded line of outdoor, take-anywhere speakers has necessitated new in-store display solutions. The in-line counter displays, designed and produced by Frank Mayer and Associates, Inc. are placed in retailers nationwide. Grafton, WI, August 9, 2016 – Braven, a premium portable Bluetooth® audio… Read More »
Kiosk Technology Tradeshow UK Date is 26 -27 April at Olympia in London is Retail Technology. Given the turnout this year the odds are pretty good that next year we make our once-a-year trip to London. Rumor has it the pubs are open… If you want any assistance setting up a meeting or scheduling you can email [email protected]… Read More »
Arbor Australia is looking for a business partner to roll out automated nail art kiosks after it was left holding the rights because its original client went out of business. Craig Keefner‘s insight: Of the 30, only 8 delivered – 6 to the US one to UK and one to Australia. The remaining 22 were intended… Read More »
Point-of-purchase industry leader Frank Mayer and Associates, Inc. reveals new website for 2020 GRAFTON, WI – Frank Mayer and Associates, Inc. recently launched its new website design to provide brands and retailers with an industry-driven experience when accessing detailed information about the company’s solutions in the point-of-purchase industry. The website is found at frankmayer.com The updated website showcases… Read More »
The pilot store features a bright, free-flowing environment and offers a range of new customer conveniences, such as self-serve shipping stations, that allow online shoppers and small business owners alike to do business quickly and easily:
Drive-thru parcel pickup. Customers never have to get out of their car. At the welcome kiosk, they simply scan the barcode on their smartphone or paper pickup notice, then drive ahead to receive the item at the pickup window. (The canopy will protect them and their item in bad weather). If the parcel is big or heavy, staff will place it in the customer’s vehicle.
All-in-one self-serve shipping station. A unique technology lets customers send their parcels anywhere in Canada 24/7. Using a touch screen, the customer selects their parcel service, scans their item for weight and size, pays by debit or credit card and prints their shipping label. Once they scan the barcoded label and place the parcel in the drop box, a receipt confirms the item is on its way, and ready for them to track online.
A fitting room. Customers can try on the outfit they bought online right away to see if it is right for them. The spacious 50-square-foot private space is equipped with a full mirror and a small bench – like any retail store. If the item isn’t right for them, they have the added convenience of being able to return it immediately.
Self-serve vending kiosk. Customers can buy stamps, shipping supplies such as PriorityTM Prepaid and XpresspostTM Prepaid envelopes or bubble envelopes, gift cards and more. The user-friendly self-serve transactions are quick and customers can avoid lineups at the counter.
Extended hours. While the self-serve kiosks and shipping stations are in a section that’s open 24/7, the centre’s extended full-service hours for the drive-thru, the fitting room and more complex transactions with the help of our staff are 9 a.m. to 9 p.m. Monday to Friday, and 9 a.m. to 5 p.m. Saturday and Sunday.
The store also offers free Wifi and larger postal boxes for customers. Canada Post can also rent space in the store to other retailers to open a pop-up store, or short-term sales outlet – an emerging retail trend.
For the first half of 2015, the number of parcels from fashion retailers delivered increased by 18 per cent while in the Greater Toronto Area, they grew 28 per cent compared to the previous year. Canada Post delivers two out of three parcels ordered online in the country.
Retail Kiosk Opportunities & Customer Flow Visitors to retail stores, museums, hospitals, and banks all have an “experience” and “path” that influences how and what they see during their visit. They have a traffic flow, a decision making process, and path that can be identified, quantified, and displayed. The experience is not only “in person” but is… Read More »
According to release — Diebold Nixdorf has installed more than 10,000 prior-generation kiosks for quick-service restaurants around the world, primarily taking customer orders and payments. The kiosks can also be used for other various applications, including theatre ticket and lottery sales, in-store navigation maps, and even self-checkout.
Panasonic Pyramid Retail kiosks complement Panasonic’s existing Point of Sales BRACKNELL, UK. 19th FEBRUARY 2018 Panasonic today announced that it will offer Pyramid Computer GmbH’s leading polytouch® 32 passport interactive touch screen kiosks as part of its range of solutions to address the challenge of the new omni-channel retail era. Pyramid’s fully customised solutions, including comprehensive logistical and… Read More »
If Sam Rogers isn’t having a good day, he looks for a sign — one of the many digital signs, building directories and interactive kiosks his company, AlivePromo, has installed in recent years in downtown Minneapolis See on www.startribune.com PostCounter: 99
See on Scoop.it – Kiosk & Kiosks iSnap, the market leader in networked photo stations, today announced it has raised approximately $1 million in a Series A round of financing. The funding round was led by a group… Craig Allen Keefner‘s insight: Social photo station startup gets $1M angel funding. Alex Lowe now CTO. Bob Whitson is CEO.… Read More »
Source: retailsystems.org Customer lifecycle management whitepaper — retaining and acquiring. 86% of customers would pay for a better product and service, but never see the option presented to them. PostCounter: 88
Clicks and Mortar news – In October 2014, Amazon announced it would be opening its first physical retail location in New York City. Now Zappos, an Amazon-owned company, plans … Source: www.retailsolutionsonline.com Write-up by Retail Solutions Online of new Zappos physical incarnation test going on in Las Vegas. PostCounter: 97
NCR will provide European discount retailer, TEDi with innovative point-of-sale (POS) solutions to improve customer service and drive sales. Source: www.ncr.com NCR RealPOS™ 50 systems will be deployed at TEDi’s approximately 1,400 stores across Germany, Austria, Slovenia, Slovakia and The Netherlands in the next two years. Four hundred units have already been delivered to TEDi stores. PostCounter: 92
The model is changing irrevocably, driven by the growing threat of online retailers like Amazon.comwho are forcing retailers to provide better service in stores, worker advocacy groups lobbying for change, and public sentiment from adverse publicity. And so we have come to 2015: the Year of the Retail Store Employee. Source: www.rsrresearch.com The role of the employee in retail… Read More »
Powa Technologies’ PowaPOS T25 is now available with retailcloud’s Zero POS software, providing a bundled, full-featured POS platform for Source: www.businesswire.com PowaPOS is the first point of sale platform purpose built for tablet-based payments. It is the only fully integrated design to incorporate all common retail peripherals and support all POS software across all operating systems. The PowaPOS platform features… Read More »
Self-Service Kiosks Offer Enhanced Customer Experience for Retail From the Frank Mayer blog Oct2020 Since the COVID-19 pandemic began dominating headlines earlier this year, retailers and brands have been forced to demonstrate agility when meeting new customer expectations. More than ever, the transformed consumer now counts on operational supply chains, accessibility, and arguably most important, enhanced safety standards.… Read More »
Source: retail-innovation.com Quite the store and very nice video tour by Retail Innovation and Craig Smith. Virtual inventory comes in all variations. PostCounter: 90
The department store’s CEO takes Fortune through the role tech, a new loyalty program and a new merchandise mix are playing in its comeback. Source: fortune.com Good read on kohl making comeback via loyalty PostCounter: 100
Wayne Akers Ford is utilizes the complete Digital Dealership System solutions to enhance the bottom line and CSI in the store. What makes your store different?
LCSD to launch upgraded Leisure Link Self-service Kiosks – up-to-the-minute news and headlines. 7thSpace is a online portal covering topics such as Family, Business, Entertainment, Headlines, Recipes and more. A place for the whole family featuring many different sections to chose from. Source: 7thspace.com PostCounter: 91
Current installation totals exceed 150 3D Savings Center Kiosks in NYC and LA retail locations CHATSWORTH, CA – October 27, 2015. Provision Interactive Technologies, Inc. (“Provision”), a subsidiary of Provision Holding, Inc. (OTC PINK: PVHO) announced today, that more than 150 3D Savings Center Kiosks have been successfully installed. These installations represent further penetration of the New York… Read More »