Frank Mayer and Associates, Inc. introduces expanded line of self-ordering kiosks GRAFTON, WI – Frank Mayer and Associates, Inc. is proud to present the latest additions to its self-service kiosk line. In addition to its original freestanding Approach floor unit, available as both a 32- and 22-inch touchscreen, the company has now expanded the roster to include a… Read More »
Read More: The Truth About Self-Serve Kiosks At Fast Food Restaurants Self-Serve Order Kiosks Transforming Fast-Food Customer Experience The same principles for self-order kiosks and increasing sales in fast-food restaurants work across market verticals. At an airline kiosk, a simple upsell to get better seating usually works for example. In hospitality its much easier to click off on… Read More »
Self-Order in Stuttgart Video Editors Note: shared post on LinkedIn by Graeme Derby of nice video showing self-order restaurant ordering in Stuttgart, Germany. Graeme Derby • Self service kiosks for retail & hospitality | Managing Director UK | Mentor at Entrepreneurial Spark This is how to make self-service work in retail. #selfservice #kiosk #pyramidcomputer Emmas Enkel in Stuttgart is… Read More »
Payment Trends and Insights – Kiosk Industry Writeup by Appetize on the five payment trends to look for in 2021 There’s a silver lining to the unpredictability we experienced last year: 2020 accelerated the growth and advancement of the current payments landscape. In fact, the way operators set up their payment systems now will truly be a testament… Read More »
BigHospitality article Feb 2021 — Self-Service and following lead of QSRs article Excerpts from: Says QSR sector has been quickest but that is not true. QSRs always toyed with the idea with most of them watching McDonalds experiment while patient check-in and ticketing at Disney went right ahead. Kiosks for self-order in Vita Mojo Pyramid Computer makes the… Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
Self-Checkout Kiosks – a Look at Two Editors Note : Article for Kiosk Industry by Francie Mendelsohn of Summit Research Associates. Francie is highly respected industry consultant with many years of experience and we are pleased to publish a new article by her. Thanks to Richard Slawsky for serving as editor. When Summit Research Associates began testing kiosks more… Read More »
New updated Grubbrr section highlighting the different kiosk models that they offer their customers. Looks to us like Frank Mayer and Associates, Inc. [3 units] along with Pyramid [7 units] are providing the units. From the site — Self-Ordering Kiosk Offer customers an easy to use self-service kiosk as an easy and safe alternative to traditional ordering. Our… Read More »
Editor Note: We do interviews with magazines (recently for NRN) and in those we express what we call “ad hoc” opinions based on what we have seen and heard. For sure, QSR orders for self-service kiosks have declined in certain segments. Drive-Thru has been steady through all of this. But orders from your usual fast-casual companies serving that… Read More »
Excerpt from BakeMag Jun article. Read full article Tapit demonstrates unique self order kiosk Courtesy of Tapit 06.11.2019 By John Unrein Tapit, a leading restaurant and retail-focused software vendor, has launched Selfit, a self order kiosk platform with accompanying online ordering via a mobile app and interface to the restaurant’s website. Purpose-built for the restaurant and retail industries, Tapit… Read More »
Self Order Technology Denver DENVER — The Denver Broncos, in conjunction with Aramark, formally unveiled concessions improvements at Empower Field at Mile High. They released a nice video going thru the various changes. The key changes are to increase speed of service. In the video you can see Aramark highlighting the self-order stations from Appetize (made by Olea… Read More »
From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space July 30, 2019 Self-Order Kiosks McDonalds in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King and Arby’s started experimenting with kiosks in 2006,… Read More »
Self-Order and AI Sonic McDonalds Read full article at PSFK From menus curated to individuals’ dietary needs to offers that adjust in real time to trends and even weather patterns, here’s how top food names like Sonic and THE.FIT are using AI to enable tailored food experiences Today’s consumers have more food options than ever. The ordering experience… Read More »
Excerpt from Nation’s Restaurant News June 17, 2019 Editor’s Note: How China tariffs might affect this are in play. Taco Bell Kiosk consumer-facing technology efforts are in full force this year. On the heels of rolling out delivery nationwide in February, Taco Bell has quietly installed kiosks in about 4,000 restaurants. Rob Poetsch, spokesman for the Irvine, Calif.-based… Read More »
Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the… Read More »
Taco Bell is trying to convince customers to order via kiosks instead of cashiers at restaurants across the US — and it’s drawing inspiration from an unlikely source From Business Insider Aug 3, 2018 Taco Bell is installing kiosks in all of its restaurants. Hollis Johnson Taco Bell is set to install self-ordering kiosks at all locations across the… Read More »
Turnkey, Self-ordering Kiosk Solution NEWS PROVIDED BY Panasonic Corporation of North America 10:35 ET ORLANDO, Fla., Oct. 1, 2018 /PRNewswire/ — Panasonic System Solutions Company of North America, an industry leader in food services technology, announced today the launch of its new turnkey kiosk solution that provides restaurant customers an immersive, customized, and faster experience. The new solution will premiere at… Read More »
Full article originally published on TheAllState.com Chick-Fil-A Now at School Campus with Self-Order Kiosks New to the nation and new to the APSU campus, Chick-fil-A order-taking kiosks were officially debuted to students on Monday, Jan. 14. The kiosks are located in the Morgan University Center food court. Lauren Fladger, Senior Leader of Chick-fil-A’s Service and Hospitality team, said… Read More »
Editors Note: We originally reported this on November 28 and continued to monitor this story from the UK to see how it developed. It originated on the tabloid website — https://metro.co.uk/ which generally publishes things that only some people on Facebook are looking to believe. The article below came out on a tabloid and it certainly bears a closer… Read More »
Benefits of Utilizing Self-Service Kiosks in Quick Service & Fast Casual May 2018 | www.frankmayer.com The following is excerpt from the latest whitepaper by Frank Mayer and Associates, Inc. covering Self-Service Kiosks in Quick Service and Fast Casual. See the complete whitepaper on the Frank Mayer website. Contents Forward Enhanced Customer Service Improved Productivity Increased Profits Conclusion Resources Forward Recent… Read More »
That’s a belief driving the startup Bite, which creates facial recognition kiosks for quick service restaurants (QSRs). Using a combination of iPads, proprietary software and machine learning, Bite’s tablet kiosks can recognize your face to unlock loyalty programs, bring up food preferences and provide opportunities for restaurants to upsell.
Jack in the Box CEO, Leonard Comma, made news this week when he said “it just made sense” for his fast-food chain to consider switching from human cashiers to machines. To be sure, there are big societal implications if every restaurant made such a shift, but what if automated kiosks provide a better customer experience?
McDonalds Kiosk Raises Earnings Expectations by Analysts Cowen says McDonald’s will upgrade 2,500 restaurants to its “Experience of the Future” technology by year-end, which includes digital ordering kiosks. The firm raises its rating on McDonald’s to outperform from market perform and price target for the shares to $180 from $142. Same store sales estimate for 2018 raised to… Read More »
Here is a personal opinion letter/piece that I wrote for rebuttal to Andy Puzder and Rensi. I was deliberately ruthless and demonstrative for effect. I also sent to the Washington Post and may send to some more. I also published as personal letter on the Kiosk industry group site.