Kiosk Whitepaper Retail Zivelo

By | February 10, 2019
whitepaper retail zivelo

Preface –¬†We‚Äôre at an inflection point in physical retail experiences:

2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in the big growth of ecommerce when 90%+ of their sales still happen in stores).

whitepaper retail zivelo thesis

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Success stories like Target, which invested $7BN¬†in 2017 into capital improvements, are encouraging other¬†retailers like Ulta, Home Depot, and more to follow suit.¬†(For any haters/mathematicians, while the absolute square¬†footage of retail closures is still closing at a notable pace¬†because of big brands like Bon Ton, Toys‚ÄĚR‚ÄĚUs, and others¬†shuttering their doors – it‚Äôs the continued results of a¬†consumer flight to quality).

So, now that it‚Äôs come to it, what do you do? How do you¬†revamp your stores? Many times when we sit down with¬†retail executive teams considering building out the future of¬†their store fleets, the words on the board begin to look like¬†a TechCrunch word cloud. ‚ÄúAR! VR! Chatbots! A.I.! Drones!‚ÄĚ


But the reality should be, well, different. When considering deploying retail technology your team’s decisions should center around one singular ideology: human interactions have to come first, and technology should come second. And that technology, by the way, should beautifully integrate into authentic store experiences. Consumer expectations are still out-pacing a lot of the retail experience of today.

The retail market itself is on the cusp of massive change as it sprints to meet these demands. In this white paper, discover ways to thoughtfully execute retail-technology solutions that enable experiences that delight customers, empower associates, provide unprecedented analytics, and measurable sales growth.

To download the full whitepaper click here.

Or you can download here:

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Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.