From the Olea Blog DECEMBER 14, 2015 WIN MILLENNIALS WITH QUICK SERVE RESTAURANT KIOSKS The next game-changing technology in the quick serve restaurant (QSR) industry is Quick Serve Restaurant Kiosks. These devices are capable of increasing sales by up to 15% and significantly reducing operating costs by eliminating the need for staffing a cashier at the drive-thru window.… Read More »
Retail Kiosk Opportunities & Customer Flow Visitors to retail stores, museums, hospitals, and banks all have an “experience” and “path” that influences how and what they see during their visit. They have a traffic flow, a decision making process, and path that can be identified, quantified, and displayed. The experience is not only “in person” but is… Read More »
Retail Kiosks News Designing displays for dealer networks in the flooring, paint, and home improvement industries can be challenging. Here are five things for retail kiosks you should consider, from Sales, Frank Mayer and Associates, Inc. 1. How much square footage is available? 2. How often does product need to be removed and reinserted? 3. How many samples will be included… Read More »
ESSEN, Germany, April 11, 2018 /PRNewswire/ — Diebold Nixdorf Interactive Retail Kiosk Solution Receives Red Dot Design Award.
According to release — Diebold Nixdorf has installed more than 10,000 prior-generation kiosks for quick-service restaurants around the world, primarily taking customer orders and payments. The kiosks can also be used for other various applications, including theatre ticket and lottery sales, in-store navigation maps, and even self-checkout.
Panasonic Pyramid Retail kiosks complement Panasonic’s existing Point of Sales BRACKNELL, UK. 19th FEBRUARY 2018 Panasonic today announced that it will offer Pyramid Computer GmbH’s leading polytouch® 32 passport interactive touch screen kiosks as part of its range of solutions to address the challenge of the new omni-channel retail era. Pyramid’s fully customised solutions, including comprehensive logistical and… Read More »
NRF Preview – Exhibitor Big Ideas at tradeshow in NY
Fujitsu, a leading information communication technology (ICT) company, today announced an International Distribution and License Agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Source: online.wsj.com Fujitsu will resell OnCue Technologies’ InfoCue and Expert OnCue mini kiosk solutions to big-box, grocery, beverage and hardware retailers in the United… Read More »
Grocery Self-Service Going thru grocery store pictures recently and it is amazing some of the new technology that is being used. Here are a just of couple of cool stuff being done. First let’s check out Tesco Tesco Homeplus Subway Virtual Store: a large, wall-length billboard was installed in the station, designed to look like a series of… Read More »
Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals. Source: www.retailingtoday.com Features of the new digital directory include: A 72″ LCD,… Read More »
Recently while on a road trip through New England, I got to experience the Ziosk. This table top kiosk streamlines the dining experience. Source: jbcreativellc.com Good review of Ziosk.
NCR, the global leader in consumer transaction technologies, announced today that the NCR SelfServ 90 will be deployed by Ryohin Keikaku Co, Ltd. in Japan. Source: www.ncr.com This is the latest unit that NCR debuted at NRF 2015. Here is link for brochure
Sears 2015 Interactive In-Store Displays Last week I took a walking tour of the local Sears. My tour was thru appliances and the main crux was to look at all the tablet information stations mounted on the appliances. The tablets are 7 inch Android designed and manufactured by CTS (Connected Technology Solutions). Sears has installed around 10,000 of… Read More »
See the updated Retail Kiosk Case Studies page Interactive Retail Kiosk Click to Expand Image Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores. Retail kiosks provide convenient services… Read More »
The Psychology Behind Retail Kiosk Marketing Editors note – originally published on the Frank Mayer and Associates, Inc. blog. Link to article Katie Kochelek February 8, 2019 If you’re anything like me, you’ve visited that magical, wholesale warehouse Costco with good intentions to pick up the necessities – paper towels, cheese, yogurt, the like. Fast forward an hour and… Read More »
Frank Mayer Summer 2020 | Issue 05 The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Winter 2020 issue includes articles on: 5 Benefits of Remote Temperature Screening Kiosks With numerous fever detection devices available, remote temperature screening kiosks are the most beneficial, providing employee privacy and safety, while… Read More »
NRF Kiosk and NRF Digital Signage Solutions 2022 The Kiosk Manufacturer Association has been exhibiting at NRF in NY since 2017. It is the singular retail event of the year (despite the weather in NY). This year we are in booth 1606. That faces the entrance on the lower level. Thanks to our readers PopID is a finalist… Read More »
This one caught our eye today. Released in 2014 for micromarkets, it is one of the smallest units complete with bill acceptor we have seen. Receipt printer in the “side panel” as well. Biometrics and scanner integrations are very cleanly done. Nice unit. Published on Apr 14, 2014 Introducing the new Gen3c Kiosk from 365 Retail Markets!… Read More »
NRF 2016 Retail Kiosk Gallery Pictures of units that we took as we toured NRF in NY for 2016. The coolest demo was Diebold actually.
Thanks to Kirk at ARCA and also Innopay with original article Fintech is unbundling the universal banking model: three strategic questions to answer Mounaim Cortet, Douwe Lycklama Payments, Article 31-08-2015 In the ‘universal model’ banks typically offer a broad product portfolio in retail, private, commercial, investment and transaction banking, along with wealth and asset management and insurance. This… Read More »
January is the NRF 2016 trade show in New York. This year looks to be busier than ever for self-service and signage. I did a count of exhibitors and it over three pages long. Retail lockers and automation are going to be high on the list of attention again this year. I’ll be there (big thanks to Pitney Bowes and… Read More »
Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!
Some good points. Recommended read
- 72% find them to be more convenient alternative
- 55% use them when there is a line at the cashiers
- 13% wanted to keep their transaction private
- 12% did not want to interact with cashiers, and as a caveat, 20% of Millennials did not want to interact with cashiers
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
Personally, I think 2014 was the year when the hype around digital technology in retail stores crested a wave.
Walmart Innovation Lab 415-C is opening submissions to technology companies wanting to be selected for Walmart’s “Technology Innovation Open Call” on Oct. 6, 2016. Submission deadline is July 22, 2016 or the first 250 submissions. Submissions should include a three-minute video and written overview of the company. During the open call event, vendors will meet with key technology… Read More »
Interested in seeing how Microsoft technologies like Windows 10, Microsoft Azure and Office 365 are transforming commercial industry solutions in Retail, Hospitality, Financial Services, Healthcare, Manufacturing, Public Sector and more?
Retail kiosks — a good idea for retailers and a good idea for customers. Providing self-service option is rapidly becoming not an option.
New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:
- Virtual sales assistance for customers
- Expanding the footprint of the retailer
- Reducing labor costs
- Redeploy staff to increasing revenues
- Eliminate standing in line (line busting)
Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.
New kiosk software release KioWare Classic for Windows including updated EMV support, faster touchscreen tablet response and device monitoring.
New updated kiosk software for Windows from KioWare with updated EMV support as well as improved tablet touchscreen response and device monitoring.
FOR IMMEDIATE RELEASE St. Paul, MN – November 30, 2016 Express Image, a St. Paul, MN based print and digital solutions provider, has deployed six new interactive wayfinding kiosks at Mall of America®, the nation’s largest retail and entertainment destination. Just in time for the busy holiday season, the recently installed dynamic interactive kiosks are more than just… Read More »
The project is a win-win for Samsung and the third-party retailers as these retailers are able to transact through their own point-of-sale system which increases their bottom line.
200 location endless aisle project Samsung with iQmetrix
A Nike Store in Paris unveiled a new in-store machine which allows customers to test custom colors on sneakers using augmented reality.
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
In-Store 2021: Retail and Point of Purchase Predictions Intro When I wrote the “What’s in Store for 2020” blog last December, I could not have predicted what was to come in three short months. My closing statement promised a bright future for retail and the point of purchase industry in 2020. Instead, a worldwide pandemic shifted industry conversation… Read More »
From Frank Mayer and Associates, Inc. The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Spring 2021 issue includes articles on: 2021 Retail and Point of Purchase Industry Predictions Our experts share their unique insight regarding the future of retail and the point of purchase industry. College Campus… Read More »
Nice graphic showing various technologies (albeit incomplete for retail kiosks). Technology has certainly seen a big evolution over the last few decades. In the consumer world, we’ve moved from large desktops and rotary dial phones to razor-thin laptops and smartphones with 10 times the amount of computing power. With each new gadget faster than the one before it,… Read More »
Bricks and mortar retailers benefit from e-commerce habits Reprint of blog post by David Anzia SVP of Sales for Frank Mayer and Associates, Inc. The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail… Read More »