— Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT).
Market Research For Retail Kiosks
Retail is the global growth engine for self-service kiosks. According to the latest 2018 Frost & Sullivan report Retail, Transportation & Logistics, and Hospitality are the key vertical markets with revenue contributions of 22.6%, 17.7%, and 14.5% respectively. Here is some 2018 data by Frost and Sullivan and their kiosk research report.
Click for vertical kiosk research market numbers
Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores.
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Retail kiosks provide convenient services to customers such as bridal and gift registry, non-stock product ordering, wayfinding directories, employment, product lookup, company information and targeted offers. These services increase consumer awareness and offer new channels for retailers to grow their business.
Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended
Grocery Kiosk News – Kiosks, ESL and Digital Signs From RISNews Sep2021 Great walkthru Hy-Vee by RISNews. In Brief: Reminds us of Wegmans, but with more tech. 170,000 electronic shelf labels — dynamic pricing Nice kiosk models (and note the AudioNavs for accessibility) TVs are everywhere… Scan and Go for produce Excerpts: New retail technology inside the store… Read More »
The Big Show NRF 2018 – Retail Kiosk Come see retail kiosk and retail self-service. NRF 2018 looks to be bigger and better this year. 500+ exhibitors and 40K attendees. January 14-16 at the Jacob Javits Convention Center (as usual). We want to highlight our members that will be there and if you want to make an appointment… Read More »
Retail Kiosks Help Retailers Beginning in the wee hours of the morning on November 23, millions of shoppers hit the stores to kick off the 2018 holiday shopping season—spending an estimated $23 billion dollars in the process. Now that the holiday season is officially here, many would say that we’re entering the “most wonderful time of the year”,… Read More »
Retail Kiosks Offer Enhanced Customer Experience From the Frank Mayer blog Oct2020 Since the COVID-19 pandemic began dominating headlines earlier this year, retailers and brands have been forced to demonstrate agility when meeting new customer expectations. More than ever, the transformed consumer now counts on operational supply chains, accessibility, and arguably most important, enhanced safety standards. While retail… Read More »
NRF 2020 Kiosk Self-Service Update NRF is the largest retail exposition in the world and we will be there. KMA will be in booth 1703. We’ll represent over 50 companies from across the world. Standards & Regulations Opportunity ADA and Accessibility You can participate for free in our ADA and Accessibility Working Group. See the KMA About page… Read More »
2017 Recap – What’s in-Store for Retail At this time last year, we sat down with our colleagues to discuss what 2017 had on the horizon for retail and how that would translate to in-store merchandising programs and displays. Their thoughts were captured for our blog post ‘What’s In-Store for 2017.’ Were their predictions spot on? Let’s review…… Read More »
The Psychology Behind Retail Kiosk Marketing Editors note – originally published on the Frank Mayer and Associates, Inc. blog. Link to article Katie Kochelek February 8, 2019 If you’re anything like me, you’ve visited that magical, wholesale warehouse Costco with good intentions to pick up the necessities – paper towels, cheese, yogurt, the like. Fast forward an hour and… Read More »
Frank Mayer Summer 2020 | Issue 05 The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Winter 2020 issue includes articles on: 5 Benefits of Remote Temperature Screening Kiosks With numerous fever detection devices available, remote temperature screening kiosks are the most beneficial, providing employee privacy and safety, while… Read More »
Retail Kiosk Trends — Generation Z and the Impact on Retail Once upon a time, it was all about the millennials. There’s probably a terrible joke in there somewhere, considering the fact this group is often plagued with the reputation of being the “participation trophy” generation. Kidding aside, for years, millennials have frequently stolen news headlines that highlight… Read More »
Bricks and mortar retailers benefit from e-commerce habits Reprint of blog post by David Anzia SVP of Sales for Frank Mayer and Associates, Inc. The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail… Read More »
The Kiosk Industry Association financially supports the RetailROI Retail Orphan Initiative – We encourage all companies to contribute to the organization of their choice. A Success Story – A Child That Should Have Been a Statistic by Greg Buzek This is a brief story of Demetrius Napolitano, a young man who should have been a statistic. He grew up and… Read More »
Merchandising Displays with Touchscreens May 14, 2021 Katie Kochelek Home » Merchandising Displays » Today’s Interactive Retail Displays There was a time when experiential merchandising displays broke the mold with simple video loops or motion sensors prompting audio call-to-actions. Building on the groundwork of these features, many of today’s interactive retail displays go even further with original ideas to showcase and demo… Read More »
From Frank Mayer and Associates, Inc. The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Spring 2021 issue includes articles on: 2021 Retail and Point of Purchase Industry Predictions Our experts share their unique insight regarding the future of retail and the point of purchase industry. College Campus… Read More »
January is the NRF 2016 trade show in New York. This year looks to be busier than ever for self-service and signage. I did a count of exhibitors and it over three pages long. Retail lockers and automation are going to be high on the list of attention again this year. I’ll be there (big thanks to Pitney Bowes and… Read More »
Published by NRA April 2020 — Advice include relying on your automated ordered systems in order to maintain social distancing. The purpose of guidance is just that, to offer you direction and provide a framework for best practices as you reopen. But as the saying goes, the devil is in the details, and not every restaurant is the… Read More »
The company has made NFTouch available in a variety of dealer packages. FRG shared the base package for the product includes four “wheel” kiosks (digital stands next to a showroom vehicle) and a showroom Master kiosk (which provides discount coupons, showcases campaigns, monthly features and specials). The Digital Wheel Stand allows the sales manager to instantly change vehicle pricing and offers.
The packages are customized in an effort to suit dealer needs, and the kiosks are leased over a set term, with delivery and installation within 60 days of ordering.
And for shoppers that might not have made it to the dealership within store hours; they can receive information, as well. The company also offers an After-Hours kiosk, which sits just inside the dealership window and works through glass.
See Immersive Technology at NRF 2021 Press Release PR Newswire Jan 08 DENVER, Jan. 8, 2021 /PRNewswire/ — Visit NRF 2021 Chapter 1 next week and meet with Kiosk Association. Dates are January 12, 13, 14, 19, 21 and 22 beginning next week. Our online page is https://virtualbigshow.nrf.com/company/kiosk-association-kma Our portal page with helpful links, research, predictions, brochures and videos for NRF 2021… Read More »
NRF 2021 Chapter One January 12-14, 19 and 21-22 in 2021 #NRF2021 NRF 2021: Retail’s Big Show – Chapter One brings an entire industry together, connecting visionary attendees that span the entire business universe. And with our new virtual platform, it’s convenient and easy for you to network with peers and build lasting partnerships. And June 6 see… Read More »
In-Store 2021: Retail and Point of Purchase Predictions Intro When I wrote the “What’s in Store for 2020” blog last December, I could not have predicted what was to come in three short months. My closing statement promised a bright future for retail and the point of purchase industry in 2020. Instead, a worldwide pandemic shifted industry conversation… Read More »
Retail Display Insight by Frank Mayer and Associates, Inc. blog Jan2021 Editor Note: Every year we look forward to the insight on the retail market that only Frank Mayer and Associates, Inc. provides. The past months have been challenging with the pandemic but now is the time to put in place effective strategies for retail displays. Winter 2020… Read More »
Here is the Boots page on recycling — New trial by Boots for recycling What is the Recycle at Boots scheme? Together with No7, we’re doing our bit to help keep our planet beautiful. That’s why we’re trialling a recycling scheme where you can bring your empty beauty, health, wellness and dental products, from any brand, that can’t… Read More »
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
This one caught our eye today. Released in 2014 for micromarkets, it is one of the smallest units complete with bill acceptor we have seen. Receipt printer in the “side panel” as well. Biometrics and scanner integrations are very cleanly done. Nice unit. Published on Apr 14, 2014 Introducing the new Gen3c Kiosk from 365 Retail Markets!… Read More »
See NRF link for resources Operation Open Doors – Path to Reopen Retail, led by NRF and Seyfarth LLP, is providing guidance and tools that NRF members can use as they navigate opening stores after this international health crisis. Areas for guidance on gradual reopenings include logistics, social distancing and safety issues, and how to bring employees back to… Read More »
Alcohol in Retail – Under The Influence We like that title. WP article covers Nordstroms and how they are adding martinis to the mix for shoppers. With all the analytics describing how doing this or doing that is going to increase sales per customer and provide an uplift, why not just do the obvious? Sell them a martini, triple their… Read More »
See latest FMA Magazine Winter 2020 Winter 2020 | Issue 04 The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Winter 2020 issue includes articles on: What’s in Store for 2020: Retail and point-of-purchase display industry trends Frank Mayer and Associates, Inc. point-of-purchase experts weigh in on their predictions… Read More »
Retail Kiosk News from Tech Crunch Valued at $535 million, autonomous retail startup Standard Cognition has emerged as a soon-to-be tech giant and the best hope for merchants to compete with Amazon Go. Cashierless checkout is poised to transform brick-and-mortar commerce, and shop owners fear having to battle Amazon’s technology alone or partner with it, exposing data it… Read More »
Excerpt from new report by NRF and Forrester covering Retail in 2019 NRF Research The State of Retailing Online 2019 Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from the previous year as well as retailers’ key priorities, investments and challenges for this year. For the first time,… Read More »
Preface – We’re at an inflection point in physical retail experiences: 2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in… Read More »
3D Printing Kiosk Shoes and Macy’s video From Resa Private Limited — Opening Macy’s with 4 in-store locations this week, opening 50 Pop ups by Summer. We are looking for good talented 3D printing Techs. https://www.linkedin.com/feed/update/urn:li:activity:6363900427720810498/ Related Retail Kiosk Stories 3D Printing Kiosk Best Buy – Kiosk Industry https://kioskindustry.org/3d-printing-kiosk-best-buy/ Nov 12, 2015 – Makers of the R1 +Plus… Read More »