Category Archives: Retail Kiosk

Retail Kiosk News

— Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT).

Market Research For Retail Kiosks

Retail is the global growth engine for self-service kiosks. According to the latest 2018 Frost & Sullivan report Retail, Transportation & Logistics, and Hospitality are the key vertical markets with revenue contributions of 22.6%, 17.7%, and 14.5% respectively.  Here is some 2018 data by Frost and Sullivan and their kiosk research report.

retail kiosk

Click for vertical kiosk research market numbers

Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores.

Retail Kiosk Frank Mayer retail kiosk self-service order kiosk for mcdonalds

Click full size

Retail kiosks provide convenient services to customers such as bridal and gift registry, non-stock product ordering, wayfinding directories, employment, product lookup, company information and targeted offers. These services increase consumer awareness and offer new channels for retailers to grow their business.

Customer Flow Illustrates Retail Kiosk Opportunities

 Retail Kiosk Opportunities & Customer Flow   Visitors to retail stores, museums, hospitals, and banks all have an “experience” and “path” that influences how and what they see during their visit.  They have a traffic flow, a decision making process, and path that can be identified, quantified, and displayed.  The experience is not only “in person” but is… Read More »

Retail Kiosks – Five Improvements for Dealer Display

Retail Kiosks News Designing displays for dealer networks in the flooring, paint, and home improvement industries can be challenging. Here are five things for retail kiosks you should consider, from Sales, Frank Mayer and Associates, Inc. 1. How much square footage is available? 2. How often does product need to be removed and reinserted? 3. How many samples will be included… Read More »

Diebold Nixdorf Retail Kiosk Solution Receives Award

ESSEN, Germany, April 11, 2018 /PRNewswire/ — Diebold Nixdorf Interactive Retail Kiosk Solution Receives Red Dot Design Award.

Source: www.prnewswire.com

According to release — Diebold Nixdorf has installed more than 10,000 prior-generation kiosks for quick-service restaurants around the world, primarily taking customer orders and payments. The kiosks can also be used for other various applications, including theatre ticket and lottery sales, in-store navigation maps, and even self-checkout.

Pyramid Computer interactive touchscreen kiosks strengthen omni-channel solutions

Panasonic Pyramid Retail kiosks complement Panasonic’s existing Point of Sales BRACKNELL, UK. 19th FEBRUARY 2018 Panasonic today announced that it will offer Pyramid Computer GmbH’s leading polytouch® 32 passport interactive touch screen kiosks as part of its range of solutions to address the challenge of the new omni-channel retail era. Pyramid’s fully customised solutions, including comprehensive logistical and… Read More »

Fujitsu Partners with OnCue

Fujitsu, a leading information communication technology (ICT) company, today announced an International Distribution and License Agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Source: online.wsj.com Fujitsu will resell OnCue Technologies’ InfoCue and Expert OnCue mini kiosk solutions to big-box, grocery, beverage and hardware retailers in the United… Read More »

Simon and eBay ‘connect’ for new mall experience

Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals. Source: www.retailingtoday.com Features of the new digital directory include: A 72″ LCD,… Read More »

Updated: Retail Kiosk Case Studies

See the updated Retail Kiosk Case Studies page Interactive Retail Kiosk Click to Expand Image Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores. Retail kiosks provide convenient services… Read More »

Retail Kiosk Marketing Psychology

The Psychology Behind Retail Kiosk Marketing Editors note – originally published on the Frank Mayer and Associates, Inc. blog.  Link to article  Katie Kochelek February 8, 2019 If you’re anything like me, you’ve visited that magical, wholesale warehouse Costco with good intentions to pick up the necessities – paper towels, cheese, yogurt, the like. Fast forward an hour and… Read More »

Temperature Kiosk Screening News

Frank Mayer Summer 2020 | Issue 05 The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Winter 2020 issue includes articles on: 5 Benefits of Remote Temperature Screening Kiosks With numerous fever detection devices available, remote temperature screening kiosks are the most beneficial, providing employee privacy and safety, while… Read More »

Fintech universal banking model: 3 strategic questions

Thanks to Kirk at ARCA and also Innopay with original article   Fintech is unbundling the universal banking model: three strategic questions to answer Mounaim Cortet,  Douwe Lycklama Payments,  Article 31-08-2015 In the ‘universal model’ banks typically offer a broad product portfolio in retail, private, commercial, investment and transaction banking, along with wealth and asset management and insurance. This… Read More »

Retail kiosk Providing Endless Aisles & Happier Customers!

Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!

Source: www.olea.com

Some good points. Recommended read

 

  • 72% find them to be more convenient alternative
  • 55% use them when there is a line at the cashiers
  • 13% wanted to keep their transaction private
  • 12% did not want to interact with cashiers, and as a caveat, 20% of Millennials did not want to interact with cashiers

 

Whitepaper – Smart Technology & Interactive Retail

Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »

Walmart Innovation Lab 415-C Call for Innovation

Walmart Innovation Lab 415-C is opening submissions to technology companies wanting to be selected for Walmart’s “Technology Innovation Open Call” on Oct. 6, 2016. Submission deadline is July 22, 2016 or the first 250 submissions. Submissions should include a three-minute video and written overview of the company. During the open call event, vendors will meet with key technology… Read More »

Retail Kiosks and their ROI

Retail kiosks — a good idea for retailers and a good idea for customers.  Providing self-service option is rapidly becoming not an option.

Source: www.olea.com

New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:

 

  • Virtual sales assistance for customers
  • Expanding the footprint of the retailer
  • Reducing labor costs
  • Redeploy staff to increasing revenues
  • Eliminate standing in line (line busting)

 

Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.

In-Store Kiosk 2021 Predictions – Retail and Point-of-Purchase

In-Store 2021: Retail and Point of Purchase Predictions Intro When I wrote the “What’s in Store for 2020” blog last December, I could not have predicted what was to come in three short months. My closing statement promised a bright future for retail and the point of purchase industry in 2020. Instead, a worldwide pandemic shifted industry conversation… Read More »

Kiosk Trends 2021 – Brands, Point-of-Purchase, Kiosk Benefits

From Frank Mayer and Associates, Inc. The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMA Magazine Spring 2021 issue includes articles on: 2021 Retail and Point of Purchase Industry Predictions   Our experts share their unique insight regarding the future of retail and the point of purchase industry. College Campus… Read More »