Pitney Bowes Kiosk Services Too often kiosk service or Point-Of-Sale service, installation, training and logistics are an afterthought or just another wrap-up detail. For long running projects it is crucial. For pilots it is crucial. The kiosk association is happy to introduce Pitney Bowes as one of our Gold sponsors. They will have multiple people at the upcoming… Read More »
Self-Service Kiosk Service News Having a hard time keeping up with the service support required by your clients? Join Pitney Bowes service delivery experts, Michael Mack and Ron Turlington alongside Craig Allen Keefner as they share details on current service staffing changes and how Service Delivery Innovation can improve your client experiences. https://lnkd.in/giBB3ix2 #servicedelivery #servicesupport #globalservices #pbemp Here is the signup link Interesting angle on service automation —… Read More »
Kiosk Tech Support Tool “Show and Tell” by Advanced Kiosks Introducing our innovative Show & Tell EZ Support to upload your video explanation of your issue directly to our technicians! Getting technical support for your kiosks when they have a problem can often be a problem in itself. Where is the serial number What number do I call… Read More »
Kiosk Service and Kiosk Installation are red-headed stepchild Kiosk service and kiosk installation and maintenance are almost always secondary considerations. You can throw in Training as well into that mix. Simple education prevents problems and problems generally start with tech onsite for $250 a pop (plus parts and labor) Editors Note — We should probably include remote monitoring… Read More »
Kiosk Service Support Considerations As kiosks slowly became mission-critical, many users didn’t factor in the operational changes. Cover photo note: The out-of-order kiosks are by NCR. Not commonly known yet but NCR has departed airline kiosk business and those kiosks are all EOL/EOS. They are in process of being replaced by Embross (which bought business from IBM way… Read More »