Tag Archives: kiosk service

Understanding Soft and Hard Services

Kiosk Service, Kiosk Maintenance and Kiosk Installation are red-headed stepchild’s in the planning stage Editors Note — We should probably include remote monitoring and alerts to the “often neglected”. All top-tier kiosk software companies will provide that function. Two of our sponsors have dedicated resources just for remote monitoring ala carte solutions — KioWare and Sitekiosk For service… Read More »

Kiosk Service Webinar

Self-Service Kiosk Service News Having a hard time keeping up with the service support required by your clients? Join Pitney Bowes service delivery experts, Michael Mack and Ron Turlington alongside Craig Allen Keefner as they share details on current service staffing changes and how Service Delivery Innovation can improve your client experiences. https://lnkd.in/giBB3ix2 #servicedelivery #servicesupport #globalservices #pbemp Here is the signup link Interesting angle on service automation —… Read More »

Kiosk Tips — Self-Service Contingency Planning

Kiosk Idle Timeout: What Happens When They Walk Away… Customers don’t always behave as we would expect when using our kiosks. In the context of software, this is referred to as the “happy path” where everything goes according to plan. As kiosk software developers we also must plan for what we’ll refer to as the “sad path.” This is when the… Read More »

New Sponsor – Burroughs

North America’s Largest Independent Service and Integration Provider for Payment and Transaction Technology Burroughs, Inc. is the largest independent service and integration provider for payment and transaction technologies in North America with a 134-year history of innovation and support. From the first adding machine to today’s most complex cash automation, they’ve seen and helped drive numerous evolutions in… Read More »