Category Archives: Financial kiosk

Financial Kiosk services have been around for a long time. These are often a billpay kiosk for courts and utility billpay but can also be financial services, cash back, ATMs and many other financial functions.  Selling new financial services using consumer friendly iPad and Android tablet kiosks is another one.

Verizon Bill Pay Kiosk is example

    • Wireless Bill Pay kiosk services- this is the most visible vertical and includes close to 10,000 retail billpay locations when you factor in Verizon, AT&T, Sprint, T-Mobile, and all of the Walmart and Costco’s
    • Variation of Telecom is the Cable Services and bill pay kiosks for providers such as Comcast and Time Warner.
    • Municipal bill pay services –  many cities opt for self-service bill pay for utilities, cable bills, traffic tickets and more.
    • Bank in a Box kiosks are the new generation of Multifunction financial service kiosks.  Historically they began with units like VCOM used by 7-Eleven.
    • Prison and jail kiosks are a variation of financial services.  Micropayment management by companies like JPay provide revenue stream to operator as well as the client.
    • For many years the ATM industry  and companies such as NCR, Wincor Nixdorf, Diebold have attempted to design multifunction ATMs that banks would “buy into”.  Advertising services and incorporating certain billpay functions and wire transfer were tried.  7-Eleven with VCOM is good example. The true purpose built function terminals won out in the end however.

Financial Case Study Links

Diebold Venture With Inspur Provides ATMs & Kiosks To China

NORTH CANTON, Ohio, Dec. 18, 2015 /PRNewswire/ — Diebold Forms New Joint Venture With Inspur, One Of China’s Leading IT Companies, To Provide ATMs And…

Source: www.prnewswire.com

NORTH CANTON, OhioDec. 18, 2015 /PRNewswire/ — Diebold, Incorporated (NYSE: DBD) today announced it is forming a new joint venture with a subsidiary of the Inspur Group, a Chinese cloud computing and data center company, to develop, manufacture and distribute financial self-service solutions in China.  Inspur will hold a majority stake of 51 percent in the new joint venture, which will be named Inspur Financial Information Systems, Ltd.  The joint venture will offer a complete range of self-service terminals within the Chinese market, including automated teller machines (ATMs). Also, Diebold will serve as the exclusive distributor outside of China for all products developed by the new joint venture, which will be sold under the Diebold brand. 

In addition, to support Diebold’s services-led approach to the market, Inspur will acquire a minority share of Diebold’s current China joint venture.  Moving forward, this business will be focused on providing a whole suite of services including installation, maintenance, professional and managed services related to ATMs and other automated transaction solutions. 

Inspur Group is an $8 billion Chinese multinational information technology provider headquartered in JinanShandong,China, with more than 70 years in business.  The company specializes in IT hardware and software, and is a leading self-service kiosk manufacturer for major financial institutions in China.  Inspur’s clients and business partners also include LG, IBM, Cisco, Microsoft, VMware and Micron.

“Partnering with Inspur enhances our competitive position and deepens the relationship with our customers in China,” saidAndy W. Mattes, Diebold president and chief executive officer.  “Inspur’s strong reputation as a leading China IT company with a global footprint allows our new joint venture to bring more innovative solutions to China’s financial institutions and strengthens Diebold’s go-to-market strategy in this important market.  We look forward to re-igniting growth in China and are excited to work with Inspur to sell a complete suite of self-service products and related services.” 

“We are very happy to enter into this venture with Diebold, a well-respected global leader in financial self-service solutions, to continue growing our own presence in this market in China,” said SUN Pishu, president and CEO of Inspur Group.  “Inspur is one of the fastest-growing self-service technology providers in China.  Combining both company’s technology, sales expertise and existing presence in China will be of great value, both to our clients and our respective businesses.” 

Upon closing the agreement, Diebold will appoint a chairman of the new joint venture, while Inspur will appoint a chief executive officer for the business to lead day-to-day operations. The agreement is anticipated to be finalized in mid-2016, pending regulatory and other approvals, with plans to begin manufacturing and distribution activity immediately after regulatory approvals. 

Cash Dispensers for Kiosks

  The ability to dispense cash from your kiosk can be invaluable for making change and reducing the need for human cashiers.  Traditional bill acceptors only accept cash, but bill recyclers have the ability to both accept and dispense cash like a human cashier Source: blog.kiosksimple.com Your customers will appreciate your kiosks giving them change in bills, rather than dispensing a mountain of… Read More »

VCOM – Down History Lane and Convenience Stores & Mega Project in 2001

VCOM History With all the talk about C-Stores and their potential functionality and customer expansion, we thought it made sense to look back at the seminal project for “complete financial services.”  Having a copy of the main 7-Eleven presentation made it a bit easier.  We’ve noted before how C-Stores are beginning to threaten restaurants (hiring product managers from… Read More »

Fintech universal banking model: 3 strategic questions

Thanks to Kirk at ARCA and also Innopay with original article   Fintech is unbundling the universal banking model: three strategic questions to answer Mounaim Cortet,  Douwe Lycklama Payments,  Article 31-08-2015 In the ‘universal model’ banks typically offer a broad product portfolio in retail, private, commercial, investment and transaction banking, along with wealth and asset management and insurance. This… Read More »

Fujitsu Partners with OnCue

Fujitsu, a leading information communication technology (ICT) company, today announced an International Distribution and License Agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Source: online.wsj.com Fujitsu will resell OnCue Technologies’ InfoCue and Expert OnCue mini kiosk solutions to big-box, grocery, beverage and hardware retailers in the United… Read More »

ARCA Automation Software For Self Service Kiosk

Envoy™ platform simplifies communication between transaction software and devices Mebane, NC (January 6, 2015) — ARCA, a global leader in cash and payment automation technology, announced today the release of its latest software solution, Envoy™ to help accelerate the integration of self-service transaction software with kiosk hardware. Source: www.arcatechsystems.com Great stuff from ARCA who has always provided top tier… Read More »

Bitcoin Kiosk – ARCA and HP partnership

  Learn more about ARCA here: www.arca.com Since 1998, ARCA has been helping people find better ways to automate financial transactions in bank branches, … Source: www.youtube.com ARCA is definitely one of the leaders in financial technology. The Alliance with HP only increases their spread.  Another smart move by a smart company. ARCA Focus Banking – financial institutions.… Read More »

Bitcoin Kiosks – ARCA & Crane Bitcoin ATM Bitcoin Kiosk

Press release issued by ARCA today.  The addition of the cash recycler is big news plus the new Android support.  At some point ARCA will abstract these devices into network appliances, and cash is still 50% and holding steady (and growing some). ARCA’S ENVOY™ PLATFORM NOW FULLY INTEGRATED WITH CRANE PAYMENT INNOVATION’S (CPI) MEI SCR AND SC ADVANCE… Read More »

Kiosk News – SlabbKiosks welcomes Rick Kobal

Las Vegas, July 11, 2016 – Kiosk News – Rick Kobal has joined the SlabbKiosks’ sales team. The announcement was made today by the  company’s President, Peter te Lintel Hekkert. He indicated the move was necessary as the company continues to expand its customer base and increase production. “We are very pleased to welcome Rick to our team,” said te… Read More »

Premier Tax Free Shopping self-service kiosk refund platform

Premier Tax Free Shopping unveils self-service refund platform

Source: www.moodiereport.com

The kiosk is connected to all till points in-store, and automatically recalls the purchase information as soon as the receipt is scanned. 

Using inbuilt scanners, the tourist can simply scan their passport and sign the form using an inbuilt signature pad. Respecting all local and international regulations, the printed tax-free form is fully compliant, and in some countries, such as France, it is linked to Customs to synchronise with local systems. 

Cash Usage – The truth about the death of cash

In the US, cash in circulation grew 42% between 2007 and 2012 (Credit: Getty Images)

Source: www.bbc.com

Read the entire article on bbc.com It’s tempting to forecast the demise of cash. In fact, people have been predicting the end for physical money for nearly 60 years. With the rise of credit cards, contactless payments and cryptocurrencies like Bitcoin the death knells  have only gotten louder. 

The Netherlands is an interesting case study to look at more closely, because their retail sector has recently embraced card payments in a big way. There are now 1,400 supermarkets in the Netherlands with registers that don’t accept cash.

In the UK, half the transactions by consumers in 2013 were with cash

As a result, card payments in the Netherlands have been growing by about 7 to 8% annually over the past few years. And yet, cash is still king. In 2012, there were 2.7 billion card payments, but an estimated 3.5 to 4 billion payments were made with cash. “Even in supermarkets which all accept debit cards, cash is still used heavily,” Jonker says. “For the time being we think cash will keep on having an important role.”
 
Studies of other nations tie in with these finding

ATM Kiosk – Personal Teller for Branch Supports Wallet & Mobile

October 13, 2015 ATM Kiosk embedded NFC device enables customers to conduct transactions using leading mobile wallet providers like Apple Pay CHARLOTTE, N.C. & LAS VEGAS – Oct. 13, 2015 – Source Technologies, a leading provider of integrated solutions for managing financial transactions and other secure business processes, announced at the 2015 BAI Retail Delivery Conference enhancements to… Read More »

Banks Reject New York City IDs, Leaving ‘Unbanked’ on Sidelines

More than 670,000 people have obtained the identification cards since the program began in January. One of the program’s goals is to help many of those people obtain bank accounts.  But some of the biggest banks in the city — including JPMorgan Chase,Bank of America and Citigroup — will not accept the cards as a primary source of identification, even though their federal regulators and some smaller banks have approved their use.

Source: mobile.nytimes.com

Good article on unbanked in New York, Thanks Kirk at ARCA!

RDM Releases New Single-Feed Network Check Scanners

RDM Corporation (TSX:RC), a leading provider of specialized hardware and software solutions for electronic payment processing, announced that it is now shipping its new EC9600i single feed (SF) network check scanner models. The new EC9600i SF models are an extension of the family of EC9600i auto-feed (AF) network scanners introduced last year.

Source: www.prweb.com

New networked check scanners make it easy for thin client and other devices to access networked scanner. Checks are up to 20% of transactions?

 

RDM’s EC9600i series network scanners simplify the check scanning process through RDM’s “one-touch” setup. Unique to the EC9600i scanner family, embedded software and industry standard networking protocol enable users to easily access the scanners securely over a network using their PCs, MACs, mobile devices or payment terminals, regardless of the operating system or browser and without additional hardware. The EC9600i scanners also work seamlessly in Citrix and other thin client environments.

Swedish central bank calls halt on moves to a cashless economy

While other central banks ruminate on ways to replace cash with digital currencies, Sweden’s Riksbank is kicking against the grain with calls fo

Source: www.finextra.com

Signed by Stefan Ingves, the Riksbank Governor, the letter states that the banks have reduced their cash handling services too fast, resulting in a lack of cash services in less populated areas in particular, but for the public in general.

 

Mike Lee, CEO of the ATMIA, says: “This is a victory for common sense and for the future balance of the Swedish consumer economy and I’d like to congratulate the Swedish Riksbank for seeing through the mirage of anti-cash propaganda in the media to reveal the basic economic right of free citizens to choose their own payment methods at all times, whether cash or digital.”

Financial kiosk – The Value Added Tax refund kiosk

A Star2 reader, who is a frequent traveller, shares her experiences on value added tax and the extremely tiring process of claiming it back.

Source: www.star2.com

In France, they have an automated kiosk called Pablo. Once Pablo approves your form, you don’t need to go to the customs counter at all; you can just line up and obtain your cash refund or put the form in the box and later get your refund credited into your nominated credit card.

 

Biometric Financial Kiosk – New FNB kiosk with fingerprint technology. Here’s how it works 

The machine can do everything except give out cash.

Source: www.businessinsider.co.za

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

 

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.   

 

"The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are," says Lee-Anne van Zyl, CEO of FNB Points of Presence.

 

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money. 

Credit Card Reader Kiosk – The Wallet Ecosystem & Payment Processors

We thought this was a nice graphic showing the various financial institutions. One question might be regarding this is where does Stripe fit in? US Financial Network   From BusinessInsider The payment industry’s biggest trends in 2021—and the pandemic’s impact on digitization in the payments landscape The coronavirus pandemic accelerated payments industry digitization by two to three years.… Read More »

EMV Liability Shift – ‘Vast majority’ of Americans have yet to receive chip cards

EMV Liability Shift Despite the October 1st liability shift deadline looming, only 10 per cent of Americans have received the new chip-enabled cards, and nearly a third don’t know how to use them. Source: www.paymenteye.com The survey, conducted by the GfK Public Affairs for Associated Press, found that out of 1004 Americans polled, only one in every ten… Read More »

Denver Area’s First Bitcoin ATM Kiosk

>PRWEB.COM Newswire Source: www.digitaljournal.com The company says their kiosk attendants are ready to help throughout the transaction process. That includes clearing up common misconceptions surrounding bitcoin, and explaining security risks; even sending a micro transaction to a new user’s wallet demonstrating the ease and speed of transactions on the bitcoin network. Also, according to Berger, “the opportunity to… Read More »