Tag Archives: kiosk service

Kiosk Service – Kiosk Maintenance — Kiosk Installation — Understanding Soft and Hard Services

Kiosk Service, Kiosk Maintenance and Kiosk Installation are red-headed stepchild’s in the planning stage Editors Note — We should probably include remote monitoring and alerts to the “often neglected”. All top-tier kiosk software companies will provide that function. Two of our sponsors have dedicated resources just for remote monitoring ala carte solutions — KioWare and Sitekiosk For service… Read More »

Kiosk Tips — Self-Service Contingency Planning

Kiosk Idle Timeout: What Happens When They Walk Away… Customers don’t always behave as we would expect when using our kiosks. In the context of software, this is referred to as the “happy path” where everything goes according to plan. As kiosk software developers we also must plan for what we’ll refer to as the “sad path.” This is when the… Read More »

New Sponsor – Burroughs

North America’s Largest Independent Service and Integration Provider for Payment and Transaction Technology Burroughs, Inc. is the largest independent service and integration provider for payment and transaction technologies in North America with a 134-year history of innovation and support. From the first adding machine to today’s most complex cash automation, they’ve seen and helped drive numerous evolutions in… Read More »

Western Union Launches Self-service Money Transfer Kiosk Service in the UAE

Customers can now remit money on a 24/7 basis with over 580 kiosks conveniently located across the UAE Source: www.marketwatch.com The company significantly expands its network in the UAE by activating the Western Union money transfer service on more than 580 kiosks – which are strategically placed in shopping malls, supermarkets, residential areas, banks, hospitals, government facilities, gas… Read More »