Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.
The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).
Beginners Guide to Developing Kiosk Software Pitfalls to avoid when developing payment kiosks This is my third and final article in a series titled “A Beginners Guide to Developing Kiosk Software.” In this article I’m not even going to attempt to delve into the specifics of developing support for accepting payments because there is a huge variation between… Read More »
Olea G2E Press Release LOS ANGELES, Calif., October 10, 2019 — Olea Kiosks of Los Angeles welcomes the Franklin Bill Payment kiosk as the newest addition to its self-service line-up. This secure and versatile kiosk is built to accept payments of any kind, anywhere. The Franklin Bill Payment kiosk has the ability to accept and dispense dollar bills, dispense… Read More »
CBS NorthStar Partners with Datacap to Reform Payment Processing Innovative Collaboration to Offer Any Payment, Any Place, Any Processor Solutions CHALFONT, PA.– April 22nd , 2024 – In a move to enhance payment processing capabilities and address historical challenges, CBS NorthStar has announced a partnership with Datacap Systems (Datacap), a giant in the omnichannel payments arena. This collaboration… Read More »
The road to creating a payment kiosk is fraught with pitfalls that can wreak havoc on your bottom line if you’re not careful. In this article I’m going to cover the 12 most common pitfalls I’ve seen companies fall into when building their first payment kiosk. It was hard to limit the article to only the top 12,… Read More »
The ability to dispense cash from your kiosk can be invaluable for making change and reducing the need for human cashiers. Traditional bill acceptors only accept cash, but bill recyclers have the ability to both accept and dispense cash like a human cashier Source: blog.kiosksimple.com Your customers will appreciate your kiosks giving them change in bills, rather than dispensing a mountain of… Read More »
Payment Kiosk Considerations The Bill Pay Kiosk, Underbanked and Unbanked in 2019 Reprinted with permission from Olea Kiosks news 3/16/2019 There are all sorts of situations where a company needs to accept regular payments from their customers. Utility payments, cellphone bills and store credit cards are just a few of the situations where customers make regular payments. And… Read More »
Dynatouch Unveils Cutting-Edge Kiosk Konnect™ at HCTC to Revolutionize Customer Service for Bill Pay Kiosk™ FLORIDA, DEC 8TH, 2023— DynaTouch, a leading innovator in self-service bill pay kiosk solutions, is thrilled to announce the launch of its groundbreaking product, Kiosk Konnect™ featuring real-time remote assistance. Kiosk Konnect marks a significant leap forward in enhancing customer service capabilities for… Read More »
Tom Weaver, states, “Without question, bill payment is KIOSK’s most consistent and dominant market application. Many of our clients are in their second or third generation of self-service having already proven the enormous impact of automating literally millions of transactions each year. The ROI on in-store bill payment has moved it from a ‘nice to have’ in-store feature to a ‘must-have’ element to maximize store profits.”
Customs Duty Payment Kiosks Upgraded to EMV While Passing Ten-Year Milestone November 14, 2017 – YORK, PA. Bermudians love to travel and shop, in fact Bermuda residents are among the most traveled populations in the world. In 2006, Bermuda’s H.M. Customs authority recognized the need to help speed travelers through the arduous task of completing a declarations form… Read More »
Turnkey Bill Payment Kiosk Solution Olea has released a new bill payment website. Payment Kiosk by Olea. Excerpt: Kiosks that handle cash and other forms of payment are the most complex of self service kiosk designs. Don’t trust just anyone to design and manufacture your next financial service kiosk. Led by Olea Kiosks we work with best-in-class partners to… Read More »
Expands PayPal’s Reach Into the U.S. Bill Payment Channel with More Than 10,000 Supported Billers, 65,000 Over-the-Counter Locations and 900 Operated Kiosks
Hamed Shahbazi, Chairman and CEO of TIO, remarked, “We founded TIO to make speed and access part of the bill payment experience for the underserved, and we believe that we have created affordable products to serve the needs of all customers. Our mission fits perfectly with PayPal’s vision to democratize money. As part of the PayPal team, we believe we will accelerate our growth through expanded distribution and continue increasing access to more billers and services.”
KIOSK (KIS) acquired by Posiflex Editor Note: The acquisition of KIOSK by Posiflex is official. In a blockbuster deal Posiflex is expanding from its historical POS transactional market into the self-service kiosk market in a huge way. With a Posiflex market cap of over $11 Billion, KIOSK becomes part of a company over twice the size of NCR,… Read More »
Editors Note: Thanks to Olea Kiosks for sending update to us here at Kiosk Industry. Olea provides bill pay services. Update: March 22, 2018 @ 4:00pm ET Bill Pay TIO Networks Provides Second Update on Suspension of Operations After careful consideration, PayPal has decided to not restore TIO’s services and will wind down TIO’s business accordingly. We thank… Read More »
Western Union Bill Pay Kiosks Customers can now remit money on a 24/7 basis with over 580 kiosks conveniently located across the UAE Source: www.marketwatch.com http://www.marketwatch.com/story/western-union-launches-self-service-money-transfer-kiosk-service-in-the-uae-2014-09-30 The company significantly expands its network in the UAE by activating the Western Union money transfer service on more than 580 kiosks – which are strategically placed in shopping malls, supermarkets, residential… Read More »
In one visit to the QPAGOS kiosk, customers can also top up their mobile phone, pay their electric, gas, telephone and water bills, as well as pay for municipal services, entertainment services, transportation, and many more payment services.Click here to edit the content
40 of 56 kiosks have been deployed so far with the balance expected to be deployed by the end of August; while over 20 mobile tablets with printers were deployed with a potential of over 70 deployed by the end of the year.
A look into the creation of MoneyGram’s new self service kiosk solution. Source: www.youtube.com Nice promo video by MoneyGram on new financial service kiosks PostCounter: 125
KIOSK will feature MoneyGram’s new self-service money transfer and electronic payment kiosk solution at NRF’s 2015 Big Show (booth 4235). Source: www.businesswire.com PostCounter: 106
One of my favorite things in the world is playing with computers. Whether building them or using them, I am as happy as can be. We computer nerds get hungry, however, and we need to fuel our bodies. Sure, some of us nerds eat healthy (Mark Wilson is a vegetarian), but fast food and caffeinated beverages are still staples… Read More »
Bill jams are commonplace when your kiosk accepts cash payments. No matter how advanced the bill acceptor, there’s always that guy that inserts a bill covered in mud, or something worse, and gums up the device. Source: blog.kiosksimple.com Good pointer on EBDS and the Crane/MEI SC bill acceptors for kiosks. Bill Jam is a supported error code for sure. For multiple BAs… Read More »
NCR, the global leader in consumer transaction technologies, announced today that the NCR SelfServ 90 will be deployed by Ryohin Keikaku Co, Ltd. in Japan. Source: www.ncr.com This is the latest unit that NCR debuted at NRF 2015. Here is link for brochure PostCounter: 134
Fiscal 2014 was good to TIO Networks as well and saw the company pump up revenues 25% from the preceding cycle to $50.87 million with gross margins for the year also experiencing a bump to 29.4% from 21% reported a year ago. Source: www.stockhouse.com Keeping up with Hamed Shahbazi at TIO. 2015 looks to be another breakout year… Read More »
Activation and issuance of DubaiCard will take less than a minute Source: gulfnews.com Sallie Henry, contracts manager at National Pay, said that there will be 200 kiosks in Dubai in phase one and expansion to other emirates. To get a card, she said that a customer needs to have the passport or Emirates ID. The Emirates ID… Read More »
Casual-dining chain’s tests tablets; burger brand tests kiosks, supplier Microsoft says Source: nrn.com Fridays’ tablet test uses new “Fridays Service Style” technology based on Windows 8.1 with Oracle’s MICROS Restaurant Enterprise Solution (RES) 5.4 on the Dell Venue mTablet E-Series mobile point-of-sale devices, the Redmond, Wash.-based software company said. PostCounter: 89
Learn more about ARCA here: www.arca.com Since 1998, ARCA has been helping people find better ways to automate financial transactions in bank branches, … Source: www.youtube.com ARCA is definitely one of the leaders in financial technology. The Alliance with HP only increases their spread. Another smart move by a smart company. ARCA Focus Banking – financial institutions.… Read More »
Press release issued by ARCA today. The addition of the cash recycler is big news plus the new Android support. At some point ARCA will abstract these devices into network appliances, and cash is still 50% and holding steady (and growing some). ARCA’S ENVOY™ PLATFORM NOW FULLY INTEGRATED WITH CRANE PAYMENT INNOVATION’S (CPI) MEI SCR AND SC ADVANCE… Read More »
Announcing newest Bill Pay Kiosk Outdoor thru wall JACK in a small city market. JACK Flash Update: The city of Winnsboro has a population of around 3400 & about 1000 water accounts. Winnsboro JACK went live Sunday, July 19th, & during only the first three days of operation JACK completed over 60 successful transactions (payment times range from… Read More »
The Netherlands is an interesting case study to look at more closely, because their retail sector has recently embraced card payments in a big way. There are now 1,400 supermarkets in the Netherlands with registers that don’t accept cash.
In the UK, half the transactions by consumers in 2013 were with cash
As a result, card payments in the Netherlands have been growing by about 7 to 8% annually over the past few years. And yet, cash is still king. In 2012, there were 2.7 billion card payments, but an estimated 3.5 to 4 billion payments were made with cash. “Even in supermarkets which all accept debit cards, cash is still used heavily,” Jonker says. “For the time being we think cash will keep on having an important role.” Studies of other nations tie in with these finding
DTE Energy bill payment kiosks DETROIT, Aug. 19, 2015 /PRNewswire/ — The DTE Energy kiosk has become the company’s fastest growing bill-payment… Source: www.prnewswire.com The number of kiosks has grown from five to 25, located at DTE payment centers and neighborhood Rite Aid drug stores, primarily in Detroit. Many of the drug stores are open 24 hours a… Read More »
DMV Maryland News Maryland drivers who have unpaid traffic citation fines have a new way to pay it off. The new bill pay kiosk can be used to pay the following district court traffic citations: – Speeding tickets – Seat-belt violations – Failure to display license on demand – Driving without current tags – Failure to stop at… Read More »
Ovum recently conducted a global survey of 300 retail banking executives to ask about their greatest branch challenges today, and where they believed the challenge might shift in the next few years. Source: loyalty360.org PostCounter: 99
More than 670,000 people have obtained the identification cards since the program began in January. One of the program’s goals is to help many of those people obtain bank accounts. But some of the biggest banks in the city — including JPMorgan Chase,Bank of America and Citigroup — will not accept the cards as a primary source of identification, even though their federal regulators and some smaller banks have approved their use.
A speedy way to pay your speeding ticket When General Payment Systems, Inc. (GPSI) made the move into courthouse payment systems, they needed a compact solution that focused on a number of criteria including efficiency and reliability. The company found the perfect product thanks to an innovative cash recycler from Crane Payment Innovations. “We were moving into the court space and ultimately… Read More »