2025 Awards for the Best Unattended Self-Service Technology Recognizing excellence and communicating those projects is one of our jobs here at Kiosk Industry. Here are our candidates, so far… Self Ordering Kiosks – New LG Kiosk — totally accessible with conversational AI voice Self-Order kiosk launched by USEN in Japan with LG Business — “Ticket and Pay” Audio… Read More »
Accesso Goes AI Accesso will showcase its AI-powered shopping preview and latest technological innovations at IAAPA Orlando 2025, with advancements featured across its Freedom, Passport, Horizon, and LoQueue platforms. The highlight is a new conversational AI system, allowing guests to place orders for food and retail through natural chat interactions. These updates aim to create a seamless, personalized,… Read More »
Thinking about AI I am a writer. Always have been. I actually have many fans of my writing. For sure I have critics. It comes with the territory. My english teachers/professors rotated between gifted and you’ll never be a writer. Little did I know they were all wrong. I am glad I ignored all of them. This weekend… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
Verneek Retail AI Assist Welcome to Verneek our latest Advisory Board member. Verneek’s One Quin provides enterprises with one holistic consumer-facing AI solution to accurately answer personalized questions through voice activation or text anywhere. The Verneek platform is unique in answering specific questions reliably based on dynamic enterprise data that gets automatically augmented with relevant public information. The platform’s… Read More »
AI & Restaurant Update Original post on AVIXA by KMA This is our August update for AI and Restaurants. News, rumors, regulatory updates and resource links (vetted). One of the drawbacks to avatars in the past has been the sometimes crude representations of real people, to the point of, at times, introducing the “creepy” element. That seemed to… Read More »
AI, Connectivity, Robotics In Self-Service It would hardly be an overstatement to say that artificial intelligence computing, in combination with more powerful connectivity, robotics and an explosion of data, has jump-started innovation in most industries. For the self-service industry, the technology has unleashed opportunities to boost customer experiences, oftentimes in a more economical manner. Such advancements have fostered… Read More »
AI Kiosk Assist Enabled The AI Kiosk is already here folks — List of AI resources for self-service. AI Assist is the new norm in self-service. Your software. Your computer. No more Celerons (or as many)… News We Liked! KFC Drive Thru Conversational AI Voice Audio – YouTube Posts (Last Modified 7) More Posts AI Kiosk Assist Lists… Read More »
Building Your Own LLM for AI Building your own LLM is going to occur to you. If only to assist human assistants. A fashion designer can allow customers with a series of voice questions to locate a particular style of dress. Taking it further, they could optionally “design” the dress they want and AI could output mechanical and… Read More »
AI-in-a-Box Your very own private AI that you can ask questions and get answers, all in a tiny box! The first AI that you can talk to, and that talks back, running locally with no internet connection so your conversations and data are completely secure. No account, setup, or subscription are needed; just plug in the box and… Read More »
Noted on Retail Automation — Maybe “new” isn’t the most accurate word. More like emerged from Pandemic hiatus. Interesting that original iteration from Samsung and then offloaded. Skincare Kiosk AI in Retail skincare kiosk AI From Trendhunter July 2021 Editors Note: First time we have seen skin care kiosk, and with AI. Actually makes a lot of sense especially with… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
AI in Processing Retail Returns Big session at NRF 2024 with KIOSK, Inmar and Lenovo going over the use of AI in processing retail returns. Pretty large decision tree which enables dynamic processing of customers and the the various types of. Shades of gray are now operable parameters so to speak. Video Here is link to video AI… Read More »