Is McDonald’s Planning to Replace Its Cashiers With Computer Screens?

After McDonald’s announced yet another round of disappointing earnings yesterday—its quarterly profits fell 30 percent—the Wall Street Journal editorial page took a moment to gloat. “So even one of the world’s most ubiquitous consumer brands cannot print money at its pleasure,” it wrote. “This may be news to liberal pressure…


Nice article on labor costs and McDonalds. And at fast-food chains other than McDonald’s (White Castle e.g.), experiments with touch screens haven’t necessarily led to smaller staff. 

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