What Ever Happened to Experience Design? – Metropolis Magazine – September 2014

By | September 24, 2014

Technology isn’t a substitute for human-centered solutions

Source: www.metropolismag.com

this uneasy reentry makes me think that, for decades now, we have bought into tech fixes that initially drive us crazy. Human-centered experience design can remedy this condition of anxiety and inefficiency. What are we waiting for?

Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.