What Ever Happened to Experience Design? – Metropolis Magazine – September 2014

By | September 24, 2014

Technology isn’t a substitute for human-centered solutions

Source: www.metropolismag.com

this uneasy reentry makes me think that, for decades now, we have bought into tech fixes that initially drive us crazy. Human-centered experience design can remedy this condition of anxiety and inefficiency. What are we waiting for?

Author: News Editor

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.