Home Depot Self-Checkout Kiosks reviewed by Francie Mendelsohn Every so often, industry veteran Francie Mendelsohn tests kiosks that she previously evaluated several years ago to see if they are still useful, operational and, most-importantly—enjoying popularity among the establishment’s customers. This time, she paid a return visit to Home Depot. Years after initially installing self-checkout kiosks, Home Depot has… Read More »
The Rise of the Nontraditional Checkout Kiosk Frank Mayer and Associates, Inc. June 7, 2018 Maybe you’re a routine user of the grocery store’s self-checkout line, or perhaps you just admire from afar as you wait your turn behind a long line of coupon clippers. Either way, the traditional self-checkout kiosks found at countless grocers and box stores across… Read More »
We may not realize it, but retailers are conditioning us to be our own cashiers.
After two decades of freeze-ups and unfamiliar items in the bagging area, self-checkout may be in the midst of an expansion. RBR, a research firm focused on banking and retail automation, says that self-checkout terminals recently had a “breakout year,” with global sales increasing by 67 percent in 2016; a surge in U.S. big-box stores purchases was a driving factor. NCR Corporation, the leading manufacturer of self-checkout machines, says it’s had record growth over the past two years.
The way retailers and industry watchers tell it, self-checkout is growing because customers want it to grow. Tech-savvy millennials would rather deal with a machine than make small talk, and even old-school shoppers might like to avoid a long cashier line if they’ve only got a couple items.
In the Wild – King Sooper City Market Scan Bag Go Checkout Kiosk We stopped by our friendly King Soopers off 120th today for a green matcha tea at Starbucks ($9 showed on mobile app as available) and at the front door were greeted by Scan Bag Go. City Market has installed these first two out by Boulder… Read More »