Whitepapers

By | July 18, 2026
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kiosk and self-service whitepapers

Last Updated on July 18, 2026 by Craig Allen Keefner

Listing of self-service and kiosk whitepapers

Whitepapers on kiosk design, accessibility, retail technology, and self-service deployment.

Browse selected whitepapers covering ADA compliance, touchless interaction, voice interfaces, office wayfinding, and broader kiosk technology strategy. This page currently serves as a central listing of self-service and kiosk whitepapers, so the module below helps visitors scan by topic instead of reading a flat archive list.

Waterpark Kiosks and Wristband Dispense Check-In Case Study

Digital Signage ADA Accessibility Video Demonstration

Case Studies For Kiosks – The Good, the Bad and the Ugly

Tampa Airport Digital Signage by 22Miles Case Study

Hotel Case Study Nutrition – Touchscreen Menu

Outdoor Kiosk Case Study​ – Smart City Australia

Skittles® Remix Digital Kiosk Powered By Giada – Case Study

Amazon Fresh Digital Signage Giada Case Study

Wayfinding – Case Study Philadephia

Drive Thru Menu Board – Peerless AV Case Study

dvLED Video Walls Museum Case Study – Jackie Robinson

Wendy’s POS System Case Study – Touch Screen POS

Drive Thru QSR Study 2022 (eg McDonalds Drive Thru)

Samsung Kiosk Restaurants – GRUBBRR Rolling out – Case Study

Digital Signage Software – Public Transport Case Study

Dave and Busters Kiosk Next Generation Case Study by Diebold Nixdorf

Digital Signage Case Study – Westin dvLED Canada

All In One Computer Insight Touch – Case Study

Outdoor Drive-thru Menuboards at McDonalds – Reverse Case Study –

Contactless Payment Facial Recognition Self-Order Kiosks Case Study

Bill Payment Kiosks Outdoor – Case Study Cooling

ID Verification Case Study — Law Enforcement Scanners Case Study – TokenWorks

Case Study – Hospital Wayfinding Kiosks Self-Service

Case Study – Using LED Wall for Hospitality

In The Wild – Not So Great Kiosk Experience – Reverse Case Study

Case Study – Red Rocks in Colorado Digital Signage Solution

AMC Kiosk – AMC Theaters Case Study

Tablet Kiosk Case Study – Lilitab & Environmental Sustainability

EMV Kiosk – Creditcall KioskSimple EMV Case Study

Panera Kiosks Case Study Example

Case Study – Courthouse Bill Payment with MEI BNR

Posts 2026: 638
whitepapers
Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk

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