Category Archives: Trade Shows

Kiosk Trade Shows

Here is our list of kiosk trade shows and events which companies exhibit and attend for the kiosk industry. The KMA currently has a booth at NRF and also considering NRA and RSPA as additional kiosk trade show events

    • Asia Media Partners

2020 Kiosk Trade shows

NRF 2016 Preview – The Big Show

January is the NRF 2016 trade show in New York.  This year looks to be busier than ever for self-service and signage. I did a count of exhibitors and it over three pages long.  Retail lockers and automation are going to be high on the list of attention again this year.

I’ll be there (big thanks to Pitney Bowes and Tom Hartmann) and if you want to meet up let me know.  I’ve published a preview that lists most of the booths I will be stopping by to visit. There are the usual suspects as well like Intel, Dell and Cisco. I was going to say HP but there are not exhibiting this year. “Used to be” they had a massive booth.  It’s interesting to see who has and hasn’t budget.

Meanwhile some of our kiosk industry members exhibiting include Crane, ARCA, Parabit Systems, and  Four Winds Interactive. Click on their link for NRF exhibitor page.

UPDATE: Some of the other activities I’ll be doing include likely meetings Traci at Olea Kiosk,   also Jorge with Alveni, the folks in Elotouch will be busy with the KeyMe kiosk and also have new 22″ tablet enclosure from RedyRef and I’ll visit with them.  Also I have a stop at the KIS booth (Kiosk Information Systems) one of my old companies and will visit with some of the people there. Good company good stuff.

CES is in Vegas is this week.  The big news and products I am looking to see are the ones concerning home automation.

And March in Vegas is the new Self-Service Pavilion at DSE. This is brand new concept and brings together 24 companies in the self-service space.

Later this month we’ll provide photo tour of NRF from self-service context.

Booth# 3181
…  – Crane Payment Innovations is built on the technological heritage of such brands …  innovations and solutions. For more information, visit ..

Booth# 914
…  1998, ARCA has been committed to helping people control and streamline cash …  kiosks.By focusing on technology and services, ARCA delivers thoughtful solutions to make transactions simpler, more efficient and more secure. Today, ARCA provides the largest selection of cash handling devices of any manufacturer in the world.To learn more about ARCA‘s innovative culture and commitment to our customers, please visit our …

Booth# 753

After 10 years, 5,000+ clients and over 300,000 screens deployed, FWI’s software platform is driving visual communications to millions of people everyday in airports, banks, corporate campuses, professional sports stadiums, hospitals, hotels, casinos, universities, manufacturing facilities and retail stores. FWI’s software is known for its advanced functionality – live data, interactivity, wayfinding, dynamic scheduling – that allows customers to deploy many types of applications, to many screens all fr …


Booth # 914
Mebane, NC
United States
Facebook pageLinkedIn pageTwitter pageYouTube page
Reimagining Everyday Transactions

Since 1998, ARCA has been committed to helping people control and streamline cash operations in bank branches, retail stores and self-service kiosks.

By focusing on technology and services, ARCA delivers thoughtful solutions to make transactions simpler, more efficient and more secure. Today, ARCA provides the largest selection of cash handling devices of any manufacturer in the world.

To learn more about ARCA’s innovative culture and commitment to our customers, please visit our website

Advantech Co. , Ltd.
Booth # 209
Taipei, 11491
Facebook pageLinkedIn pageTwitter pageYouTube page

Advantech is a leader in providing trusted innovative embedded and automation products and solutions. We deliver comprehensive system integration, hardware, software, customer-centric design services, and global logistics support.

Advantech offers the latest generation of category-defining multi-functional self-serving computing terminals, multi-purpose interactive POS systems and turnkey digital signage solutions that support retailers to meet the ever-changing demands of their customers and improve overall business operations.

Our retail solutions also come with sophisticated software designed for content management, remote monitoring, system security and remote dispatch that influence consumers’ buying decisions therefore leading to more effective marketing efforts and increased business opportunities.

Our brand mission is “enabling an intelligent planet” to empower innovative technologies and solutions particularly for smart city and the IoT era.

Booth # 4542
Hillsboro, OR
United States
LinkedIn page
Visit Us: Learn more about tablet enclosures/ kiosk options.

ArmorActive specializes in providing purpose-built retail solutions for mobile devices. We design and manufacture mobile device enclosures and integrated solutions that increase the security, accessibility, connectivity, and mobility for retailers that are deploying tablets.

We support multiple use-cases for Retail Tablet Deployments:

Retail Solutions For:
•Tablet POS Kiosks
•Gift Registry
•Digital Catalog / Look Book / Price Check
•On-line Ordering
•Inventory Management
•Employee Time Clock

To Learn More Visit:

Brands: , ,

Bluefin Payment Systems
Booth # 2244
Atlanta, GA
United States
Facebook pageLinkedIn pageTwitter page
Bluefin Payment Systems – Booth 2244. Come see us!
Bronze Sponsor
Sponsor of a Hanging Banner

Bluefin Payment Systems is the leading provider of secure payment technology for enterprises, financial institutions and small-medium sized businesses worldwide.

Bluefin’s innovative and proprietary PayConex Platform includes PCI-validated Point-to-Point Encryption (P2PE), QuickSwipe mobile POS, Ecommerce, tokenization, international payments and more.

Bluefin’s cutting-edge payment technology is a key element in the holistic approach to data security prevention. Designed to complement EMV and tokenization, Bluefin’s P2PE solutions provide a solid security defense against current and future data breaches.

As an innovator of secure solutions for the payments industry, Bluefin is an advocate for the advancement of technology, and serves as a driving force for the education of security developments in the payments space. Bluefin is headquartered in Atlanta, with offices in New York, Chicago and Tulsa.

Brands: QuickSwipe mPOS. Omni-Channel Retail Payments. All Backed by our PCI-Validated Point-to-Point Encryption (P2PE) Solution. Our Payment Processing Services Provide Convenience and Redefine Security.

BrightBox Inc.
Booth # 1503
New York, NY
United States
Brightbox mobile charging stations for venues of all types.

Brightbox is a NYC based end-to-end technology and consumer services company that provides secure, fully connected mobile device charging stations for venues of all types – hospitality, entertainment, healthcare, retail, education and transport. We provide a best-in-class, safe, intelligent, brandable solution that supports your business by helping them attract, engage, satisfy and retain customers.  Each unit is a possible digital and sponsorship opportunity that can create revenue and a lasting impression upon the visitors of your venue.

We are in the business of keeping on the go people powered up and connected – and they love us for it!

Brands: Brightbox Inc.

Chetu, Inc

Booth # 2147

Contact Us

Plantation, FL

United States

Award Winning Custom Software Development and Integration!

Chetu is an award winning full-service software development, integration, and implementation provider that specializes in creating custom software solutions that meet our client’s needs. With more than 1000 employees, Chetu is a true and seamless back-end technology partner that services startups, SMBs, and Fortune 500 companies worldwide.

  • E-commerce and Mobile Commerce: Implementation, Plug-ins, Migration and Social Media, Shopping Carts: Magento (Certified), Prestashop, (Certified), Demandware, Websphere CS, Hybris, OS, Commerce, CMS: Drupal, Joomla, Zend, Code Igniter, Responsive Design (HTML5)
  • Loyalty Applications – Custom Coupon and Gifting
  • Retail Workflows – For Digital and Non-digital Asset Management
  • CRM Salesforce, SugarCRM, NetSuite, and others
  • ERP and Accounting Platforms 
  • Shipping and Fulfillment 
  • Third-party APIs
  • Payment Gateways 
  • Digital Signage
  • Business Intelligence 
  • POS and Mobile POS 

Booth # 2052
San Jose, CA
United States
Facebook pageLinkedIn pageTwitter pageYouTube page
Bronze Sponsor
Sponsor of an Exhibitor BIG !deas Session

Take the customer journey in Cisco booth 2052 at NRF. You’ll Experience Digital Retail—the transformational power of integrated digital retail solutions to enrich shopper satisfaction, enhance workforce productivity, streamline omnichannel delivery, secure your data and stores, and provide actionable insights through retail analytics.

Don’t miss our Big Ideas sessions on Monday, January 18 at 12:45 p.m. and 1:45 p.m in Big Ideas Room 3, Level 3 in the Expo Hall. We invite you to contact your Cisco account manager to schedule a meeting during the show.

CPI – Crane Payment Innovations
Booth # 3181
Malvern, PA
United States
Welcome to CPI.

CPI – Crane Payment Innovations is built on the technological heritage of such brands as CashCode, Conlux, MEI, Money Controls, NRI and Telequip and holds one of the world’s largest installed base of unattended payment systems.

CPI is headquartered in Malvern, PA with additional offices, manufacturing facilities, distribution and service centres worldwide. Talk with CPI about improving your cash management processes through our cash payment innovations and solutions. For more information, visit

Brands: CashCode, Conlux, MEI, Money Controls, NRI, Telequip

Custom America
Booth # 4517
Boothwyn, PA
United States
Facebook pageLinkedIn pageTwitter pageYouTube page
POS thermal printers and printing solutions for kiosks
CUSTOM owes its success to untiring research and technological innovation, a top priority on the investment list. CUSTOM designs and manufactures dedicated receipt printers, printing solutions and complete systems for the point-of-sale automation, also for fiscal markets, for retail and hospitality market and also label printers and portable solutions, with very innovative design, high performances and user-friendliness. CUSTOM printers perform all the functions of a cash point, emboding the evolution of the traditional cash register. The complete systems line include PC-based POS system with touch Screen designed for the specific applications of the retail market. CUSTOM also provides with wireless & portable barcode and label printers range, available with different communication interfaces, feature that makes it suitable for many applications. CUSTOM is able to satisfy the market requirements thanks to the offered accessories wide series.
Diebold, Inc
Booth # 204
North Canton, OH
United States
Facebook pageLinkedIn pageTwitter pageYouTube page
Visit us at Diebold’s booth #204

As a global technology leader and innovative services provider, Diebold delivers customized, integrated security and self-service solutions that help financial institutions solve complex business challenges and create an ongoing competitive advantage. Through collaboration with customers and partners, Diebold designs, drives and secures the physical to digital connections that power financial experiences globally. Diebold’s deep industry knowledge helps its customers address what they have identified as their most prominent business priorities today: growing revenue, driving efficiencies, managing risk, reinventing their business and delighting consumers. Visit us at


Dunbar Armored, Inc.

Booth # 1219

Contact Us

Hunt Valley, MD

United States

Since our inception in 1923, Dunbar has been family owned and operated, providing organizations with cash and valuable management solutions for their ever-expanding business requirements. Initially started as an armored car company, we have evolved to offer a comprehensive array of products and services for every aspect of our customers’ expanding needs.

Dunbar’s solutions are designed to address each organization’s own distinct requirements. Whether they need armored car service, cash vault processing or cyber security; wireless smart safes and security products; or access control and remote monitoring, our team works to customize and determine the best fit for their organization. Our in-depth industry knowledge and experience, along with a complete continuum of cash management and digital security services, provide our customers with the tools they need for a comprehensive solution.

Products & Services Categories: Online Fraud Protection, Deposit/Security Bags,Alarm Systems, Safes, Security, Loss Prevention & Asset Protection

Booth # 4553
LinkedIn pageYouTube page
Cryptera is one of the world’s leading providers of high security payment solutions. Extensive Research and Development enables it to offer innovative products that meet the demanding requirements of its clients. Cryptera offers an all-new unattended payment terminal designed for ultimate security and payment processing efficiency for self-service integrators looking to provide a quick, easy payment application for their customers.
Elo Interactive
Booth # 1302
Milpitas, CA
United States
LinkedIn pageTwitter page
Bronze Sponsor
Sponsor of the Crystal Palace Lounge

Elo is a global leader in touchscreen solutions including interactive touchscreen displays from 10 to 70 inches. The inventor of the touchscreen, Elo now has 20+ million retail and hospitality installations in 80+ countries with products designed in California and built to last with a three-year standard warranty. The Elo touchscreen experience has consistently stood for quality, reliability and innovation. Elo intellectual property is protected by global patent, trademark and design registrations. Learn more at Elo’s corporate website

Brands: Elo

Field Nation

Booth # Sponsor Only
Minneapolis, MN
United States

FireKing Security Group
Booth # 3055
New Albany, IN
United States

Our safes and cash management solutions deliver the real-time business analytics required to maximize productivity and cash flow, while minimizing the risk of armed robbery, burglary and internal theft. Our Image Vault® DVRs can be networked with POS systems, safes, and door alarms to effectively combat theft and increase safety. Services for safes and entry doors include rollout planning, installation, training and 24/7/365 support.   Learn more about our great products at

Brands: CSS, FireKing, NKL, Summit, Ascent,Image Vault

Products & Services Categories: Safes, Security, Loss Prevention & Asset Protection

Booth # 557
Dallas, TX
United States
Let Fiserv improve your cash supply chain!

Fiserv (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry.  Fiserv provides integrated technology and services that create value for our clients. Fiserv drives innovation that transforms experiences for more than 14,500 clients worldwide including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients. To learn more, visit us   Stop by booth # 557.

Four Winds Interactive
Booth # 753
Denver, CO
United States
Facebook pageLinkedIn pageTwitter pageYouTube page

After 10 years, 5,000+ clients and over 300,000 screens deployed, FWI’s software platform is driving visual communications to millions of people everyday in airports, banks, corporate campuses, professional sports stadiums, hospitals, hotels, casinos, universities, manufacturing facilities and retail stores. FWI’s software is known for its advanced functionality – live data, interactivity, wayfinding, dynamic scheduling – that allows customers to deploy many types of applications, to many screens all from a single software platform.

Fujitsu Frontech North America
Booth # 3274
Foothill Ranch, CA
United States
Fujitsu Frontech! Let us help you shape tomorrow.
Fujitsu’s family of OEM currency handling products PalmSecure biometrics authentication and physical access control offer advanced feature functionality required to offer true value-add and control the up-front design,  recurring product support / maintenance cost and improved security.   Visit us at  or

Fujitsu America, Inc
Booth # 3805
Sunnyvale, CA
United States
Facebook pageLinkedIn pageTwitter page
Fujitsu America, Inc. provides a complete portfolio of business technology services, computing platforms, and industry solutions. Our platform products are based on scalable, reliable and high-performance server, storage, software, point-of-sale, and mobile technologies. Additionally, we offer a full suite of system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu, visit

Brands: U-Scan, U-Serv, TeamPoS 3000, GlobalSTORE, CustomerCENTER, ValueCENTER, StoreCENTER, ReturnCENTER, ETERNUS, Primergy, LIFEBOOK

EuroShop 2020

EuroShop, the World’s no.1 Retail Trade Fair

The big retail show for Europe is Feb 16-20 in Dusseldorf. Reminds us of WincorWorld and what it used to be.

Some of our sponsor are major exhibitors including:

EuroShop Pyramid

See Kiosk Manufacturer Association at NRF Trade Show in NY

Press release originally published on Newswire

KMA Kiosk Manufacturer Association Booth at NRF 1725

See Kiosk Association at booth 1725 with top-tier kiosk software and kiosk enclosure companies from around the world. Come and visit 1725!

KMA Booth at NRF

Come and meet the Kiosk Manufacturer Association (KMA) at NRF in booth 1725. Over 350 companies represented including Olea Kiosks, KioWare, Pyramid, Kiosk Information Systems and Intel Corporation. The client list includes McDonald’s, NIKE, FAO Schwartz, IKEA, Kaiser Permanente, AMC Theaters, MoneyGram, the Veterans Administration, Hertz, FedEx, UPS and many more. Learn more about kiosk software, kiosk hardware, devices, services and support from the largest group of companies dedicated to self-service around the world.

In addition KMA supports regulatory efforts for ADA, Accessibility, and EMV. Harmonizing U.S. and European standards in ADA is the major goal in KMA workings and meetings with the U.S. Access Board.

At NRF, KMA is launching a new Industry Advisory Council to assist in developing the standards used and the self-service industry as a whole. Companies interested in self-service are invited to join and become the KMA “working” industry board. There is no cost and a “safe harbor” is maintained. KMA has a wealth of research, past and current, which can help gauge the market as well.

Highlighted in KMA booth

Get a firsthand look at Appetize’s modern, enterprise point of sale software on Oleas Austin countertop self-service kiosk at NRF! With the Kiosk Manufacturer Association, Appetize brings cutting-edge self-service technology to the retail industry. Make sure to swing by Booth #1725 to meet the team and get a demo of the product!

F.A.O. Schwarz, an iconic toy store, has kiosk-like stations equipped with iPads with an engaging user experience that allows guests to build their own model car. From choosing the body, paint, wheels, and accessories, to the accompanied auto body shop sound effects, the interactive experience is the first part of a two-stage process. In stage two the guest works with the team in the F.A.O. garage to put together the model car they just designed — the collaboration between Nanonation and F.A.O. Schwarz is experience retail at its best.

On-hand for information will be KioWare and CEO Jim Kruper. New EMV and facial recognition options have been released in the industry’s first affordable software suit (less than $100). Stop by and learn about the latest in kiosk software from an expert.

Sponsors and Member Also At the Show

Pyramid Computer UK Ltd — For 30 years Pyramid has been manufacturing high-performance computer systems at its factories in Germany and Taiwan with sales offices in Germany, UK, and North America. Screen focus is on 24″ and 32″. Pyramid “polytouch®” branded kiosk designs are leading in European Retail, Hospitality, and QSR markets. See booth 4545.

More Members and Sponsors at the Show

Media Contact – for more information, contact Craig Keefner

Telephone: 720-324-1837
Website: and

Source: Kiosk Manufacturer Association

ADA-KDA brochure 2018-FINAL

IAAPA Attractions Expo 2017

Coming up next week at IAAPA

 Coming up next week at IAAPA



Date and Location
Conference: November 13-17, 2017
Trade Show: November 14-17, 2017
Orange County Convention Center
Orlando, FL, US
By the numbers:
32,000 Participants
120 Countries Represented
21,000 Attendee Buyers
1,100 Exhibitors
575,000 square feet of exhibits

Connect with buyers from:
Amusement parks, Theme parks, Attractions, Water parks, Family Entertainment Centers, Casino, Zoos, Aquariums, Resorts, Museums, Themed Entertainment, Party Rentals and much more!



From the trade show floor to five days of social events and education sessions, seeing and hearing what is going on in other attractions gets your ideas rolling out of the box and into new revenue streams.

Conference: Nov. 18-22
Trade Show: Nov. 19-22
Orange County Convention Center
Orlando, FL, US

A special THANK YOU to the IAAPA Expos Global Sponsors below for their support of IAAPA’s three signature conferences and trade shows across the world in 2018—IAAPA Expo Asia, IAAPA Expo Europe and IAAPA Expo.

It is the continued support of this dedicated group of sponsors that help to make IAAPA events successful. Please be sure to visit their booths!

For more information regarding global sponsorships, please contact Emily Popovich, Director, Global Sponsorship at +1 703/ 850-4115 or


           International Play Company        JRA

POLIN LOGO  NEW 2018             

 ProSlide  Vahle

                                  White Water

McDonalds Kiosk Effect dominates NRA Show

McDonalds Kiosk Effect dominates NRA Show – Exhibitor Gallery from KMC


Craig is a longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the industry

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits.  Below is video of Pyramid Computer booth. Visit their YouTube channel for more!

Good review of self-order kiosks at NRA 2018.  Elliott presents photo gallery of 35 different booths at the recent National Restaurant Show.

See the gallery article: KioskMarketplace and Elliott Maras

There were some notable not presents such as Acrelec and RedyRef.

Given the recent spate of RFPs related to fast casual it is not surprising to see big turnout though at this show.  Still,  the media always gets ahead of itself trying to announce “what’s coming” is the same as “what is” and it rarely is.

The Ziosk iteration went from concept to installment over many years and it is a relatively mature product now entering its replacement cycle.  Lifecycle coming into play for the units.

Still, it has been several years of “they are coming” and last time I checked at Wendy’s there is nothing, or any of the other fast casuals here in the area and we are looking at a fairly “hot” market here in Denver.

Companies are certainly exploring the idea.  Which format or form factor they eventually settle on is still to be determined.


What a difference a year makes! Last year’s National Restaurant Show featured 12 self-serve kiosks. This year, the number on display at Chicago’s McCormick Place nearly tripled as kiosk manufacturers scrambled to meet the restaurant industry’s demand to improve customer service with new technology.

As McDonald’s continues its nationwide rollout of self-order kiosks, thousands of QSRs and fast casual restaurants don’t want to get left behind and are shopping the market.

Click here for more: KioskMarketplace Gallery

McDonalds Kiosks news items

  • McDonalds Project Ray _ Landini Associates Creating Cool McD 2020/08/18
    Very nice exposition of McDonalds project by Steve Lister. This was a project to make McDonalds cool again. From LinkedIn post we saw — So what was the idea of the project? – The complete reinvention of the world’s largest Fast Food Chain, including master-planning, architecture and interior design, brand positioning, graphics, packaging, uniforms and global ...
  • McDonalds Video – Arnheim Post-Covid Config Distancing 2020/05/03
    McDonalds Kiosks Self-Service Post-COVID Distancing In Netherlands Erwin Dito Managing Director at McDonald’s Netherlands As a result of great and swift teamwork, we’ve launched our ‘test and learn prototype’ restaurant in Arnhem. It’s an important step closer to operating in the new social distancing society. The team designed safe work & dining solutions for our employees ...
  • 2019 U.S. QSR Kiosk Research Market – Mercator 2020/02/13
    Kiosk Research – Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next time). Example would be reference to McDonalds Times Square Flagship project (see CNBC writeup we published back in May 2019). That is Pyramid Computer out of ...
  • Taco Bell Cantina Kiosks in Midtown 2020/02/02
    Excerpt from TimeOut NY Taco Bell keeps ringing the bell with additional Taco Bell Cantinas set to take over New York City. The latest opening, reported earlier this week by the Commercial Observer, is located at 976 Sixth Avenue between West 35th and 36th Streets in Midtown and will be the first multi-level Taco Bell Cantina in the ...
  • Acrelec announces $223 million investment from Glory to expand in-store quick service solutions 2020/02/02
    Excerpt from TechEU 01/31/2020 By Annie Musgrove, January 31st, 2020.  Acrelec, the global leader in customer experience technology for “quick service” restaurants and retailers, has announced plans for a $223 million investment by Glory Global Solutions. The funding is subject to review by Acrelec’s employee representatives and certain competition authorities. Acrelec has developed kiosks, drive-through and self-checkouts for many of ...
  • Dunkin’ on Demand digital kiosk – New Store Announcement Nashville 2020/02/02
    Excerpt from Wannado Dunkin’ announced it will host a grand opening celebration on Tuesday, February 4 to unveil its newest Next Generation Store in Nashville located at 400 21st Avenue South. Attendees will get a glimpse at the store’s new modern design and in-store innovations, including a cold beverage tap system and Dunkin’ on Demand digital kiosk. With ...
  • QSR Self-Order Kiosks — McDonalds Flaw 2019/11/14
    McDonalds Kiosks —  Ordering Kiosks  major flaw Editors Note: We never understood why McDonalds totally avoided cash for its customers.  The demographics would seem to require cash in order to serve customers. This is almost considering some users “disabled” and cannot be serviced at the kiosks and must go to the counter.  Cash2Card systems tied in ...
  • Kiosk Company – Evoke Creative 2019/11/01
    New Sponsor Evoke Creative Kiosks We welcome Evoke as our latest KMA sponsor. Evoke works in all types of complete kiosk solutions as well as OEM standard models for people such as McDonalds. WHO WE ARE Evoke have been at the forefront of interactive digital technology since 2003 and work with some of the world’s biggest brands designing ...
  • Alexa Self-Order Voice Command Voice Response QSR w/ Customer & Employee. Beacon tech 2019/08/09
    Using Alexa Self-Order in QSR Nice demo of Alexa self-order integration by Pyramid Technologies.  Includes employee voice command and response sequences with Alexa combined with beacon technology for locating the customer. More Pyramid Kiosk links PYRAMID COMPUTER KIOSK INGENICO AND PYRAMID ANNOUNCEMENT PYRAMID NRF 2019  
  • Self-Order Kiosks – Forbes Article Having A Moment 2019/07/31
    From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space  July 30, 2019 Self-Order Kiosks McDonalds in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King and Arby’s started experimenting with kiosks in 2006, we ...
  • Taco Bell Kiosk – Taco Bell president on kiosk: ‘It’s super fun’ 2019/06/24
    Excerpt from Nation’s Restaurant News June 17, 2019 Editor’s Note:  How China tariffs might affect this are in play. Taco Bell Kiosk consumer-facing technology efforts are in full force this year. On the heels of rolling out delivery nationwide in February, Taco Bell has quietly installed kiosks in about 4,000 restaurants. Rob Poetsch, spokesman for the Irvine, Calif.-based chain, ...
  • Asian Grill Opens New Location with Self Order Kiosks 2019/06/21
    Asian Grill Opens New Location with XPR Kiosks Asian Grill, known for its authentic regional cuisines, has recently implemented XPR’s self ordering kiosks and mobile application to help automate the ordering process. Along with the new equipment throughout the kitchen to help relay orders to the staff, these changes have helped to improve operational efficiency, check ...
  • McDonald’s & Sonic Optimizing with Self Order AI Technology 2019/06/20
    Self-Order and AI Sonic McDonalds Read full article at PSFK From menus curated to individuals’ dietary needs to offers that adjust in real time to trends and even weather patterns, here’s how top food names like Sonic and THE.FIT are using AI to enable tailored food experiences Today’s consumers have more food options than ever. The ordering experience ...
  • Tapit demonstrates unique self order kiosk 2019/06/18
    Excerpt from BakeMag Jun article. Read full article Tapit demonstrates unique self order kiosk Courtesy of Tapit 06.11.2019 By John Unrein Tapit, a leading restaurant and retail-focused software vendor, has launched Selfit, a self order kiosk platform with accompanying online ordering via a mobile app and interface to the restaurant’s website. Purpose-built for the restaurant and retail industries, Tapit demonstrated its ...
  • Inside Times Square McDonalds flagship – CNBC 2019/05/29
    McDonalds Times Reprinted with permission in full from CNBC May 2019 & Amelie Lucas On Thursday, McDonald’s opened a new flagship store in Times Square, expected to be its busiest in the U.S. The location showcases the modern updates that McDonald’s has been bringing to its U.S. stores. It boasts digital menu boards, 18 self-order kiosks and wireless mobile ...
  • Elliot Maras Tours NRA & QSR POS Providers 2019/05/29
    Original article by Elliot Maras published on KioskMarketplace May 2019 The self-service drumbeat rattled Chicago’s McCormick Place last week as attendees swarmed exhibits promising faster customer service. This year’s National Restaurant Show showcased even more interactive kiosks (39 exhibitors) than last year’s record-breaking 36 exhibitors. Less than a third of this year’s companies (11 exhibitors) were ...
  • ZIVELO and Dell Technologies Partner on self-service kiosks 2019/05/22
    ZIVELO STRENGTHENS ITS FULL-SERVICE TURN-KEY KIOSK SOLUTIONS WITH INDUSTRY COLLABORATION  ZIVELO collaborates with Dell Technologies OEM Solutions to revolutionize self-service kiosks SCOTTSDALE, AZ (May 2, 2019) – World-class kiosk manufacturer ZIVELO (best known for providing kiosks to the largest fast-food chains across North America) joins the Dell Technologies OEM to allow its clients to purchase ZIVELO’s digital solutions through their ...
  • Appetize POS Boosts Consumer Spend, Driving Demand for Self-Serve Kiosk 2019/05/13
    Press release from BusinessWire May 09, 2019 Self-Service Kiosks Drive Up to 40% Lift on Orders; Company Brings on New Customers AT&T Center, LSU, Museums PLAYA VISTA, Calif.–(BUSINESS WIRE)–Appetize, the modern Point of Sale (POS) and enterprise management platform, today announced strong results from its self-service kiosk technology seeing up to 40% increase in order size across ...
  • McDonalds Mobile Hack – Canadien Uses McDonalds Mobile App To Run Up Bills 2019/04/28
    The Canadian McDonald’s app, called My McD’s, is just the latest target for cyber criminals. Last year, they were busy stealing Aeroplan and PC Optimum rewards points from some members’ online accounts. Many of the fraudsters involved in PC Optimum cases also carried out their crimes in Quebec. Cybersecurity expert Ritesh Kotak said that in the ...
  • McDonalds Kiosk Free Burger Hack from Australia 2019/04/10
    Two friends in Australia appear to have cracked the McDonald’s kiosk system, allowing them to score a free burger. A YouTube video shows the pals taking advantage of a burger discount by tricking the machine. In the video, they order 10 burgers for $1 each using the kiosks. Then, they remove the meat from the ten burgers, which discounts each ...
  • Drive Thru Ordering – McDonalds Goes For Dynamic Menus in Drive-Thru 2019/03/26
    Published March 25th Yahoo News Excerpt The Golden Arches revealed Monday its biggest acquisition in more than 20 years, acquiring privately held tech platform Dynamic Yield. McDonald’s ...
  • From UK and McDonalds — Dirty Touchscreens UK McDonalds – Verdict — Not So Dirty 2018/11/28
    Editors Note: We originally reported this on November 28 and continued to monitor this story from the UK to see how it developed. It originated on the tabloid website — which generally publishes things that only some people on Facebook are looking to believe. The article below came out on a tabloid and it certainly bears ...
  • Bluestar and Zivelo Announce Distribution Partnership 2018/10/03
    Bluestar and Zivelo Partnership News FOR IMMEDIATE USE Scottsdale, AZ (October 2, 2018) – World-class kiosk manufacturer ZIVELO (best known for providing kiosks to McDonald’s across North America) is proud to announce the completion of a Distribution Partnership with BlueStar to streamline the company’s ability to meet increasing demand. Founded in 1929 with a network of over 12,000 ...
  • Restaurant News – Global Payments Acquires SICOM 2018/09/28
    Global Payments to Acquire SICOM Systems, a Leading Provider of Enterprise Technology Solutions to Restaurants September 27, 2018 04:05 PM Eastern Daylight Time ATLANTA–(BUSINESS WIRE)–Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire SICOM Systems, Inc. from LLR Partners. SICOM provides enterprise, cloud-based software as ...
  • Self-Order – Approach Video Showing How Unique Needs Met 2018/09/14
    Approach Video Showing How Unique Needs Met by Self-Service Kiosks GRAFTON, WI – Recently, Frank Mayer and Associates, Inc. released a promotional video for the company’s self-service kiosk Approach, featuring why the self-order kiosk is a simple solution for businesses seeking additional convenience for customers as well as new revenue opportunities. With multiple industries embracing the digital experience ...
  • Automation Comes To McDonald’s – NPR 2018/09/13
    Automation Comes To McDonald’s – NPR from Morning Edition September 12, 20185:11 AM ET Heard on Morning Edition ALLY SCHWEITZER   FROM We hear a lot about robots eventually taking over jobs in manufacturing, but automation has already hit the service industry. The cashier who takes your order at McDonald’s could soon be replaced. DAVID GREENE, HOST: So there are more than 3 million cashiers ...
  • HMSHost rolls out kiosk ordering with QikServe kiosk 2018/09/13
    HMSHost kiosk ordering in Quick Service Restaurants Roll Out QikServe kiosk solution deployed in more than 50 highway and airport restaurants  BETHESDA, MD – Meeting the needs of busy travelers, global restaurateur HMSHost continues to innovate the restaurant industry with expanded service format options, offering self-order kiosks in quick service restaurants it operates in airports and highway travel plazas across ...
  • Are McDonald’s kiosks better than cashiers? 2018/08/17
    McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use? Source: The best illustration yet I have seen of the actual menu process and how the choices are added/deducted
  • MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE – The Denver Post, 2018-08-14 2018/08/17
    McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content Source: The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across ...
  • Taco Bell Self Order Kiosks Get Inspiration From The Airlines 2018/08/06
    Taco Bell is trying to convince customers to order via kiosks instead of cashiers at restaurants across the US — and it’s drawing inspiration from an unlikely source From Business Insider Aug 3, 2018 Taco Bell is installing kiosks in all of its restaurants.  Hollis Johnson Taco Bell is set to install self-ordering kiosks at all locations across the United ...
  • ZIVELO Wins Two Awards at ICX Summit 2018/06/14
    ZIVELO Wins 2 Awards at ICX Summit for Achievement in Interactive Customer Experiences. The #1 QSR mobile kiosk company receives two awards Dallas, TX – June 13, 2018 – ZIVELO, the leader in interactive self-service kiosk and digital signage solutions in the QSR arena, has been appointed to receive two prestigious awards at the ICX Summit in ...
  • Drive Thru Kiosk Solutions – Real World 2018/06/10
    Drive Thru Kiosk Solutions From Steve Evans and Nextep Hello all! It’s been pretty busy but I wanted to stop for a moment and congratulate the following 5 locations for their implementations of our World’s Fastest Drive Thru™ Solution: • Bennett Holdings Group – #10199 Johnstown, PA • Kristen Chandler – #68779 Midland, TX • Russell Rogers – #50511 Bentonville, AR • ...
  • Feature – EMV Self-Service Update for Self-Order Kiosks 2018 2018/06/10
    EMV Update for Self-Order Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will  be, but not yet.   Our prime supporting sponsor for this update is KioWare. Thanks! By Richard Slawsky contributor Richard Slawsky is an Educator and freelance writer, ...
  • Wendy’s CEO on Self-Order Kiosks, Drive-Thru Kiosks & Fast Food 2018/06/10
    Self-Order Kiosks & Drive-Thru Kiosks by Wendy’s CEO TheStreet talks exclusively with Wendy’s CEO Todd Penegor about how he is trying to reinvent the food ordering process. Click here for full interview. Below are some of the points covered. Some points covered and made by Penegor: How many kiosks installed in Wendys?  200 in 340 store owned restaurants, ...
  • Self Order Kiosk Solutions Take Center Stage at Restaurant Show 2018/06/08
    Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in ...

5 Technology Trends Spotted at The NRA Show 2018

5 Technology Trends Spotted at The NRA Show 2018

With another successful year at the National Restaurant Association Show under our belts (our 13th!), we gathered the most talked about technology trends from the show to share – just in case you missed it…


1. Third-party delivery replacement

Restaurant operators have come across many issues with third-party delivery companies: loss of brand value, high commission cost, data usage, etc. That’s why companies like ShiftPixystood out this year as a self-delivery option that allows clients to use their own employees to make deliveries.


2. The Touchscreen Drive-Thru

Self-order isn’t limited to the indoor variety: meet the self-order drive-thru. The Touchscreen Drive-Thru introduces huge operational efficiencies, allowing chains to redirect labor full-tilt towards fulfillment. Not to mention, the technology has been refined over the course of a decade: “NEXTEP SYSTEMS displayed its fifth generation, drive-thru self-order kiosk, which automatically adjusts the center of the touchscreen to the height of the customer in their car. The touchscreen adjusts as soon as the customer touches it. The system also automatically adjusts the brightness of the touchscreen to the level of outdoor light. Additionally, the kiosk includes a built-in air conditioning unit.” (Kiosk Marketplace)


3. Food at faster speeds

It was all about speed in terms of fulfillment this year. Devices that prepare food in seconds like the Antunes JS-1000 Steamer, which can make scrambled eggs in 12 seconds, gave operators something exciting to look forward to: less wait time for customers.

4. Giving customers the reigns

Self-order menus with endless custom options are giving customers the control they crave. Whether because of dietary restrictions or particular preferences, guests are able to seamlessly create the perfect, customized meal in a few taps with NEXTEP kiosks. This year, it was clearer than ever that self-order design matters. Many POS companies jumped at the chance to say they could offer self-order, but very few were able to execute kiosk software that looks beautiful, answers guests’ questions before they even have to ask, and works seamlessly with the rest of the operation.


5. Going digital for streamlined operations

Digitally-enhanced self-service has taken over not just as a way to order, but in every aspect of the restaurant experience. The Coca-Cola Freestyle 9100, for example, was debuted this year with new features that create an interactive experience for users.  Users can download the Freestyle mobile app, connect to the machine via Bluetooth, and pour their own beverage mix from their phone.

More Pictures from NRA

Craig is a longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the industry

Spring 2018 Trade Show Recap

Spring 2018 Trade Show Recap

Key takeaways from recent industry trade shows by Frank Mayer and Associates, Inc.

Kiosk Tradeshows Recap
Click for full size

As trade show season starts winding down, we sat with Vice President of Business Development Joe Holley, Account Executive Carl Maglio, and SVP of Business Development Ron Bowers to discuss their immediate takeaways from three recent spring shows: The M-PACT Show, GlobalShop 2018, and the Digital Signage Expo 2018.

The M-PACT Show

About: The M-PACT Show brings together leaders in the energy and convenience industry as well as support companies affiliated with the trade. This year’s show was held March 13-15 in Indianapolis.

Insight: A key takeaway for Frank Mayer and Associates, Inc. representative Holley was the interest from big energy companies to expand their loyalty programs using self-service kiosks in their stations. Utilizing these kiosks not only allows fuel stations an opportunity to encourage customers to walk through the door, but offers convenience to patrons who can sign up for reward programs, print coupons, view their accounts and more. Holley predicts an increase in these loyalty program kiosks at convenience stores and fuel stations as more energy companies recognize the benefits.

GlobalShop 2018

About: The largest retail design industry trade show, GlobalShop brings together representatives from store design, visual merchandising, retail technology, and shopper marketing industries. GlobalShop 2018 took place in downtown Chicago from March 27 through March 29.

Insight: Often a hub for the latest innovative ideas in the industry, the show provided companies an opportunity to showcase the latest trending products.  Smart flooring equipped with built-in sensors to track the movement of customers through a retail store has been generating more buzz lately, and Maglio saw more exhibitors featuring this technology at the show. In addition, he noticed more creative use of LED lighting, with some businesses highlighting
dramatic shelf-edge light capabilities that could bring a new look to merchandising displays.

Digital Signage Expo 2018 (DSE)

About: According to the DSE website, the show “is the world’s largest and longest running conference and tradeshow exclusively dedicated to showcasing innovative digital display and interactive technology solutions for customer and employee communications.”
Insight: Staying true to the industry move toward “personalization,” the show’s buzz was all about the importance of collecting data on the consumer so the retail experience could be customized to the
patron. Big name companies presented on the significance of data management in retail systems.

Bowers states, “Many companies had exciting demonstrations that utilized data gathering and input utilization of consumer interaction with face recognition and product interaction.” He continues, “It is
now becoming mainstream for self-service digital screens and touchscreen systems to gather and use the consumer information to offer real-time analysis of customer interaction with brands and services.”

From self-service kiosks and trending technology to personalizing the customer experience, recent trade shows have illustrated what’s important to both brands and retailers as well as customers in the coming year. Stay tuned for more recaps detailing the latest developments in the point-of- purchase industry as we continue to attend shows throughout 2018.

More Information

Olea Kiosks DSE Next Week in Vegas

Digital Signage Expo 2018 and Olea Kiosks

March 17, 2018

Step into the world of Self-Service with Olea Kiosks at booth #1457.

Interact with our lineup of kiosk solutions and learn why kiosks are being deployed worldwide at record-pace.

Olea will also be showcasing part of our BRAND-NEW kiosk line, the Austin Series. Primed for QSR/Fast-Food, the modular solution is easy to drop into place and comes with everything you need to process cashless transactions in the most compliant and efficient manner. The lineup uses traditional POS devices which makes them a quick and welcome addition by your staff. The compact and elegant form factor keeps your brand at the cutting-edge of customer-pointed technology.

Different configurations of our Austin Freestanding Kiosk will be on display throughout the show with Olea Partners.  Stop by Shuttle Computer Group (#2754) and AOPEN America (#2912) to interact with additional demos and hardware options.

Olea Kiosks is a self-service industry leader with over 40 years of design, engineering, and manufacturing experience. We offer off-the-shelf kiosks, as well as fully custom kiosks to meet the needs of your brand and unique customer-base. Some of the companies we work and worked with include Kaiser Permanente, FedEx, Nike, CLEAR, and more.

Solutions for: Digital Signage, Wayfinding, QSR/Fast Food, Bill Payment, Check-In, Ticketing and more.

Call 800-927-8063 or email to learn more or to schedule a visit to our booth.

Olea Announces the Launch of the New “Austin” Self Check-in and Order Kiosk

Sleek and modern the Austin Freestanding Check-In Kiosk can work in almost any environment.

The "Austin" Kiosk - Freestanding Patient Check-In Kiosk
Austin Free Standing Kiosk
for Check-in –
Click for full size

The Austin continues Olea’s mission to provide better kiosks through intelligent design. Providing flexible configuration options, the Austin was meticulously engineered to accommodate 15” or 22” All-in-One computers in Portrait or Landscape. Standard options include EMV terminal and POS-style receipt printer.

The wide array of transactional components housed in this sleek, feature-packed kiosk makes it one of the most powerful retail solutions available on the market. Its compact footprint and rugged security complement a variety of environments for companies that seek to improve ROI and user interaction in small spaces or high traffic areas.

Download the Austin Kiosk Data Sheet

Olea’s Innovative Digital Signage Kiosks

Milan Portrait Digital Signage Kiosk

Make an impact with the Milan kiosk. This stunning pedestal-style kiosk was developed for interactive digital signage applications, but due to its incredible adaptability, the Milan is well-suited for many other applications. Several high-grade digital-signage monitors built for 24/7, year round operation are available. This best-selling kiosk can accommodate virtually any single or multi-touch LCD monitor with the option to orient the display to portrait or landscape mode. Larger monitors allow deployers to split the screen for multiple applications, such as retail and wayfinding. Performance on a pedestal, the Milan can be configured with a large variety of peripherals, including thermal printers, media players, magnetic and smart card readers, proximity sensors and QR/barcode scanners.

Call 800-927-8063 or email to learn more or to schedule a visit to our booth.

Contact Olea Kiosks today for more information

2018 Shanghai Smart Retailing High-end Summit Gathers Industry Leaders for Insights and Innovations

Shanghai, 29 March, 2018

2018 Shanghai Smart Retailing High-end Summit Gathers Industry
Leaders for Insights and Innovations

To be held on April 26-27 at the Shanghai New International Expo Center, the summit’s theme is ‘Smart Retail, Leading a Smart New Life’, and will gather experts and leaders to discuss the current developments and future prospects of the retail (automation) industry.

A Revolution in Retail

As China enters a new era of smart retail, companies face tremendous challenges to traditional retail and e-commerce, and leaders need to embrace and integrate all aspects to thrive. The organizers of the summit hopes to discover new retail revolutions through this premiere event.

This summit is committed to building a platform for acquiring industry-leading information, exploring industry trends for domestic and foreign industry elites; and finding opportunities for business partners to have extensive exchanges and in-depth cooperation.

The Summit will hold the 2018 Shanghai International Smart Retailing Exhibition and the 15th China International Self-service, Kiosk and Vending Show (CVS2018) in the same period. More than 1,000 professionals, brands and e-commerce sites in the smart retail industry are expected to participate at the two-day conference.

China Retail Show

Summit Highlights

  • Global industry bigwigs will share authoritative viewpoints and cutting-edge technologies, as well as forecasting new trends in the industry.
  • More than 40 well-known media outlets will be present at the
    conference, to broadcast key issues and to conduct interviews to increase the visibility the participants.
  • More than 50 government officials, associations, investors, CEOs and founders of domestic and foreign leading companies will be there to discuss new retail innovations in the industry.

Key Content

Expect keynote speeches, group discussions, and an awards ceremony during the two-day summit. Leaders of relevant government departments and industry experts will share knowledge and experiences, provide interpretation of industry-related policies, as well as analyses of industry development opportunities.

Other highlights:

Innovative Applications: Well-known integrators in the retail industry explore innovative application designs, and integration of new technologies.

Technology Sharing: Technology-based companies with profound
influence in the industry share innovative breakthroughs vis-a-vis the retail industry.

Cases Studies: Industry-leading system integrators share successful
experiences in retail applications.

Industry Leaders

Leaders from NAMA, JVMA, Performance Architect,, Tencent, Suning Yunye, YouBao, Orange of Angels, Lai Yifen, Rainbow Department Store, Innovative Factory, Sinoway Herb, CityBox, Jian 24 Unmanned Convenience Store, Hisense Commercial Software and other companies are confirmed to attend the summit as speakers. They will focus on, and discuss in-depth, the development of smart retail, technological innovation, artificial intelligence and other hot topics.

Early online registration for both major events is encouraged for all
visitors. Please visit their official website:

CVS pre-registration:

To become a speaker/sponsor of this summit, please contact Shuree Shen at

Asia Vending Show CVS and the Official Satellite Show of EuroShop Debut ‘World of Retail’ Exhibition

Asia’s Largest Vending Show CVS and the Official Satellite Show of EuroShop Debut ‘World of Retail’ Exhibition

CVS and Subsidiary of Euroshop C-star Join Forces to Create an International Retail Exchange Platform with Over 200 Smart Retail Vendors, Offering One-stop Premium Retail Solutions Worldwide.

The 15th China International Self-service, Kiosk and Vending Show
(CVS) – the second largest in the world – is the place to get all of
the resources you require to achieve your business goals and to
fulfil the needs of the entire convenience services industry.
Now with its collaboration with C-Star – Shanghai’s International
Trade Fair for Solutions and Trends All about Retail – the future of
retail is about to be reshaped. The World of Retail.

World of Retail

The two trade fairs will be held from April 26 to 28, 2018 at
Shanghai New International Expo Centre, concurrently with Hotel
Plus, with an expected turnout of over 200,000 trade visitors,
including industry professionals and consumers.

As the official satellite show of EuroShop, the world’s No.1 Retail
Trade Fair, C-star presents the latest developments in global retail

And after 15 of continuous growth, CVS is now recognised as the
industry’s most valuable self-service and retail trade fair.

This partnership will allow CVS and C-star to explore massive new
business opportunities, able to connect upstream and downstream
retail industries by integrating their resources, strengths, exhibitors
and audience relationship.

‘World of Retail’ will explore emerging industry trends, build the
best exchange platform through both online and offline channels for
manufacturers and retailers from home and abroad, and provide
quality and comprehensive solutions for retailers and buyers

Asia Retail Show

CVS 2018

The organizers expect to hold more than 200 exhibitors, featuring
many well-known global corporate brands, and emerging industry
players. Further, CVS comprehensively focuses on the smart retail
field by concurrently holding Shanghai Smart Retailing Show 2018
and Smart Retailing Summit Forum 2018, further expanding in
exhibition scale, integration of self-service and smart retail
resources and to create a cross-sector event.

C-star 2018

In addition, C-star 2018 International Retail Forum will be held
concurrently as a knowledge platform for the retail industry.
Themed ‘Retail, People-Oriented’, this forum connects domestic and
foreign retail experts, industry leaders, real estate developers,
shopping mall executives, retail brands and additional high-profile
speakers, to create the best platform for gaining new knowledge in
a wide spectrum of business areas.

C-Star Retail

A Glance of C-star Retail Show 2017

This partnership brings together both organizer’s resources, and
combines both parties’ strengths and industry clout to bring real
changes and innovations to the global retail business.

Early online registration for both major events is encouraged for all
visitors. Please visit their official website: CVS pre-registration

For further enquiries please contact:
Shuree Shen
+86 21 3339 2017

Kiosk Tradeshow – China International Vending 2018

The China International Vending Show 2018 is Now Ready to Showcase the Newest Self-service Technologies and Products to the World

The China International Self-service, Kiosk and Vending Show (CVS) 2018 is the place to get all of the resources you require to achieve your business goals and to fulflil the needs of the entire convenience services industry.

china vending show At this premier event – the second largest in the world – you’ll discover new technologies, products and services from nearly 200 exhibitors, understand how to leverage emerging trends, and build a powerful network of industry allies to grow your businesses.

With our successful history and professional approach, the CVS continues to attract many domestic and foreign mainstream exhibitors.

Influential and Informed
The exhibition will showcase various products including self-service terminals and solutions, comprehensive vending systems, kiosks, currency identification systems, self-service printing equipment, mobile payment terminal equipment, smart card readers, coffee services, micro markets, vending machine related accessories and services.

It’s more than just machines though: We aim to present the newest technologies, host the most valuable tech communication forums and launch an international premium event with the largest influence in the self-service and  vending industry.

Retailing World
bingo kiosk Retailing World is a tailor-made thematic exhibition that’s specially designed for the retail industry. This Pavilion hosts of five sectors including chain stores, retail design and equipment, self-service and devices, cleaning, and property management. Activities like road shows for brands, matchmaking for exhibitors and buyers, International retailing forums, the World Self-service Terminals Summit, and many others, will take place during the exhibition.

Additional Pavilions

There are three other thematic pavilions running concurrently: Hotel Supplies, Commercial Space and Leisure Boating. All these four pavilions together make up an integrated and comprehensive one-stop exhibition for commercial properties known as Hotel Plus (Hotelex Shanghai Phase II) in the Shanghai New Expo Center,
which has a total exhibition area of 200,000 sqm.
Debuted on April 26, 2017, the Exhibition accepted more than 2,000 corporate participants from 120 countries and recorded 136,622 visits over four days. Attendees were from various industries including self-service/vending, boating, hospitality, real estate, manufacturing, engineering, technology, importing/exporting, entertainment, agriculture and many others.

Innovation and Inspiration

This year, we are hosting more exhibitors and expecting even more entrepreneurs who are looking for business opportunities. The once-yearly CVS is the first choice platform that easily helps them to explore the retail market, to analyze the latest market trends, to display the most up-to-date product information, and to collaborate on industrial insights regarding cutting-edge technology and relative services.

The 15th China Vending and Self-Service Show runs from 26th to 28th April 2018 (9am – 5:30pm).
N4, Shanghai New International Expo Center, Shanghai, China

For more information please go to:

For further inquiries, please contact:
Ms. Shuree Shen
+8621 33392017

One week — Kiosk London Expo 2014 & Digital Signage London


PRESS RELEASE, 08 October 2014


KIOSK LONDON EXPO is returning to The Barbican in London on the 15th October 2014. This will mark the show’s fourth year and reflects its status as the favoured event for all those responsible for the implementation of self-service solutions
and technologies throughout the UK.

This year, for the second time, the show will be co-located with DIGITAL SIGNAGE LONDON, providing a unique opportunity to discover the best that the consumer interactivity industry has to offer, from the comfort and convenience of London’s
Barbican centre. the United Kingdom’s only conference and exhibition completely dedicated to the self-service and digital signage industry. Companies that have all ready pre-registered include: Coral, William Hill, Allsops, Air France, Post Office, Tesco, Allied Group, Homebase, HSBC and many more.

“The UK is at the forefront of self-service and digital signage deployment,” commented Jens Schindler, managing director, hf media & events. “KIOSK LONDON EXPO 2014 and DIGITAL SIGNAGE LONDON 2014 will provide an unparalleled platform to showcase the latest advances in customer service solutions from top suppliers and innovators, bringing the industry together and strengthening the UK’s self-service and digital signage market.”

The forum will run on both days and features an extensive series of presentations, all free to attend, exploring a wide variety of issues relating to self-service solutions and technologies.

It has attracted industry’s specialists and the full programme looks to be an exciting line up.

Wednesday 15th October 2014

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o KEITH PURVEY, SALES DIRECTOR, STAR MICRONICS EMEA – Using Personalised Multichannel Customer Communications in an Omni-Channel World

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

Thursday 16th October 2004

o NIGEL SEED, CEO, NETSHIFT SOFTWARE – Automated Retailing and associated payment solutions

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

o JULIAN ROONEY, MANAGING DIRECTOR, CAMMAX LTD – Medi+VendTM improving healthcare through self service

o MARIO PABST, SALES DIRECTOR, ENTERPRISE TV AT PIKSEL – Empowering corporate communications with video.

The 2014 Gold Sponsors for KIOSK LONDON EXPO are Star Micronics, Protouch, Cammax and Provisio.

“Kiosk London Expo provides Star with an excellent platform to demonstrate its extensive portfolio of industry-leading products, advanced driver and platform support for mPOS applications and pioneering approach to a wide range of high quality end users and system integrators. With an ever increasing number of relevant visitors each year, Kiosk London is clearly going from strength to strength. We look forward to another successful show this year.” said Annette Tarlton, Marketing Director, Star Micronics EMEA.

The show is free to attend. To beat the queues, pre-register in advance at:


For more information please contact:

Jan Back
hf media & events
Tel: 0044 (0) 1353 644 080
26 St Thomas Place
Fax: 0044 (0) 1353 881 211
Cambridge Business Park
Ely Cambridgeshire, UK CB7 4EX

Conference – Marcus Evans Retail Forum in September Gold Coast

Retail Forum Conference Gold Coast Marcus Evans September 2017


The Retail Forum will bring together CMOs, digital and omni-channel retail directors, heads of customer experience and solution providers from leading organisations in Australia and New Zealand.


Taking place at the RACV Royal Pines Resort, Gold Coast on 11 – 12 September 2017; attendees will benefit from visionary keynote presentations, real-life case studies and interactive sessions!


Confirmed Speakers Include:

  • Michele Fuhs, Head of Future Retail – Premium Retail Experience, BMW
  • Ryan Gracie, Head of Marketing, Catch Group
  • Martin Price, Head of Online, Target Australia
  • Julie Fedele, GM Customer Experience Strategy & Design, Bupa
  • Vanessa Rowed, Head of Marketing, Oporto Franchising
  • Dominic Byrne, Head of Digital at Coco Republic and eCommerce Manager for Max Sparrow
  • Rahul Asthana, Regional Marketing Director Baby & Child Care Digital & e-Commerce APAC, Kimberly-Clark
  • Angus McDonald, General Manager Multichannel, Supercheap Auto
  • Michael Donath, Head of Multichannel, Ikea Australia

DSE Highlights 2017 Wrap with pictures and videos

DSE Highlights
Click for full image

The full 29 pics and videos are here.  Companies include Olea, Alveni, URway, Evolis, OptConnect, and Meridian. Also camera shots from Coates and more.

DSE Highlights

Here are some member video highlights from that collection.





SpinTouch software

DSE & Kiosk Industry – Let’s Get On With the Show!

DSE Show DSE is right around the corner. Here’s a glimpse of what’s happening in the self-service arena.

By Richard Slawsky contributor

Although next week’s Digital Signage Expo doesn’t include kiosks in its name, self-service devices will play a prominent role in the show.

DSE, produced by Exponation LLC, is co-located with the Digital Content Show, and will be held at the Las Vegas Convention Center March 28-31, with access to the Exhibit Hall March 29-30. The show is the world’s largest and oldest conference and trade show dedicated to showcasing digital display and interactive technology solutions. More than 200 exhibitors will be featuring technology and services ranging from the latest in displays, media players, software and networking devices to delivery methods, content and more. In addition, more than 75 conferences, seminars and roundtable discussions will held over the show’s four-day run.

Many of those exhibits and discussions will showcase self-service kiosks and associated technology.

“Kiosk technology fits perfectly with the direction of DSE,” said DSE show director Andrea Varrone. “We are seeing more and more adoption of self-service technology across all vertical markets, and in most cases this is the same buyer for digital signage technology.”

And along with some of the top names in the digital signage industry, many members of the Kiosk Industry Group will be in attendance as well. Here’s just a sampling of what will be on display.

Olea to showcase drive-thru kiosks

Olea Kiosks will be presenting publicly for the first time its new Detroit drive-thru kiosk, geared for the fast-food market.

“More than 70 percent of revenue for most QSRs comes from the drive-thru window, and with our Detroit, operators can expect even greater results,” said CEO Frank Olea.

“Our kiosk gets the customer’s order right every time, never is rude to a customer and always remembers to ask for the up-sell,” Olea said. “Some deployers of our previous drive-thru kiosk saw it drive a 15-percent revenue increase. What’s more, the Detroit has been engineered to be 30 percent more energy efficient while costing less than the unit it replaces.”

The company will also be showcasing its ticketing kiosk, Olea said.

ticketing kiosk
Click for full size

“We’re very proud of this unit,” Olea said. “The art deco aesthetic and reliable all-weather functionality have made it a hit at one of California’s most popular amusement parks, for example. We believe there is a strong future for ticketing kiosks, and this unit represents the leadership we’ve been able to bring to the segment.”

And finally, Olea will be demonstrating its Milan kiosks. Available with four different monitor sizes, each able to be mounted portrait or landscape, they excel at virtual reception, wayfinding, product information and more.

“The Elo touchscreens we integrate allow users to operate two applications at once,” Olea said. “For example, one part of the screen can show features of, say, a new lawn mower, while another part of the screen can show the user where to find it.”

Olea Kiosks will be headquartered at Booth 350 during the show.  For a video of the company capabilities click here.

Meridian eyes the EV charging market

Meridian is excited to be unveiling InterAct 2.0, our interactive digital signage solution,” said Stephanie Mewherter, marketing manager with the Aberdeen, N.C.-based manufacturer of kiosks, digital signage and related software. “InterAct 2.0 boasts a sleek, refined UI with integrated real-time weather information and additional levels of customization that were not available in version 1.0.”

The company will also be showing the most recent addition to its product lineup, EV Charging Stations. In conjunction with an expected increase in EV sales, the global EV Charger market is forecast to grow from more than 1 million units in 2014 to more than 12.7 million units in 2020, according to a new EV Charging Infrastructure report by IHS Inc. That promises to open an entirely new placement opportunity for kiosks and digital signage.

Meridian’s EV Charging Station includes a 240V, 32-Amp Level 2 EVSE with a 25-foot charging cable and a sleek, interactive or non-interactive touch screen. The company will be located at Booth S25 on the show floor.

Alveni to show some appetizing solutions

Austin, Texas-based kiosk solutions provider Alveni is showing its new ergonomic digital signage/kiosk, code named “Yuum,” a versatile product that can accommodate touchscreens ranging from 32” to 55” in either landscape or portrait mode. Options for Yuum include a credit card/chip reader, pin pad, 80mm printer and a barcode reader.

The kiosks are ideal for wayfinding, human resources applications, surveys, ticket or coupon printing and much more, according to Alveni’s website.

Alveni will be located at Booth S20 during the show.

Kiosks & touchscreens from URway

URway Holdings will be highlighting its EuroTouch Kiosks brand at DSE along with Elo Aio Touchscreens.

St. Petersburg, Fla.-based URway Holdings is a group of dynamic companies−OneSource Interactive, EuroTouch Kiosks, URway Kiosks & PicsWare−specializing in unique interactive self-service kiosks, interactive and passive digital displays, digital directory and wayfinding displays, mobile and tablet solutions, managed digital services and strategic consulting.

EuroTouch Kiosks offers some of the world’s most contemporary and highest-quality kiosks and dynamic signage products in the industry, including a comprehensive series of indoor and outdoor kiosk and dynamic signage products for the most design-conscious clients and from the most elegant environments to the most demanding environments.

URway Holdings will be showcasing its products at Booth S12

It’s in the cards for Evolis

French company Evolis plans to show its range of four new card personalization modules at DSE, catering to the growing need for unattended card issuance for use in markets including banking, retail, education and transit. Of those, its KC200 and KC200B models will fit the most compact kiosks, while the KM500B and KM2000B models will meet the need for higher autonomy and continuous availability.

The modules offer cost-effective solutions to enable instant issuance of personalized plastic cards into any type of self-service kiosks. Plastic cards are used around the globe for ID badges, payment cards, transit passes, access badges, loyalty cards, student ID cards, national ID cards and more.

Visit Evolis at Booth S19, or click here for an advanced glimpse of their products.

OptConnect makes the connection

One of the major trends that has occurred in kiosks and digital signage over the past few years is that those devices have become thinner and smaller. The shrinking of those devices has created an increasing need for a tiny cellular router.

Kaysville, Utah-based OptConnect addresses this need with OptConnect neo, an ultra compact yet fully capable router that easily fits in the palm of your hand. About the size of a pack of gum, the plug-and-play neo eliminates the need for kiosk manufacturers to engineer and certify their own cellular hardware or to develop software drivers to keep USB modems working. In addition, neo’s self-monitoring logic automatically restores the cellular connection if it is interrupted, ensuring devices remain online.

OptConnect will be demonstrating its products at Booth S13 on the show floor.

In case that’s not enough

And if these exhibitors weren’t enough to keep attendees busy, making its second appearance at DSE is the Self-Service Pavilion, which debuted in 2016 as an acknowledgement to the rising adoption of self-service kiosks, tablets and other freestanding interactive displays and the convergence of kiosk and digital signage technology.

The Kiosk Industry Group was a driving  force in getting the SSP established, and it would not have been possible without the support and direction of industry leaders such as Olea Kiosks and others.

One of the original “designers” of the pavilion is Craig Keefner who manages the Kiosk Industry Group. Craig worked with Andrea Varrone of DSE on configuration and pricing. “Self-service, transactional and interactive are the complementary technology partners for digital signs. It was a chance to expand the show audience while creating a new ‘Kiosk Show’ within it,” said Craig. “Our hope is that in the future we can help support a Kiosk Council for DSE that comprises the experts in the industry. We have meetings at DSE to discuss that very effort”.

“The Self Service Pavilion was implemented after the show organizers realized how quickly self-service kiosks, tablets and other freestanding interactive displays were being adopted by the digital signage market,” said Meridian’s Mewherter. “The Self-Service Pavilion is a “one-stop-shop” to see all of the latest and greatest self-service solutions on the market today.”

Self Service Technology was an obvious product category to include in the DSE universe, said DSE’s Varrone.

“We created a small version of this for 2016, and expanded it for 2017 which now includes around 25 exhibitors,” Varrone said. “We are expanding the Self-Service Pavilion in 2018 even further. I see this as a huge growth area for our typical attendees (End Users in verticals like QSR and Retail).”

Along with the continuing addition of self-service technology to the show, Varrone expects DSE to continue expanding going forward, offering more and more growth and innovation.

“We are seeing many more attendees from verticals that were not as strong in previous years such as Higher Education, Corporate Communication and Transportation,” Varrone said. “We are also seeing new players coming into the market as providers of technology, such as traditional sign giants now making the transition to digital.”

Click here for a list of DSE exhibitors and here for a map of the show floor.

Kiosk Industry Members at DSE exhibiting include:


Kiosk Tradeshow – Kiosk Summit North 2016

Kiosk Summit

Kiosk Summit North is the first in a series of two one-day conference focused events for the self service industry, taking place at strategic locations in the North and South of the U.K.

Kiosk Summit brings all of the industries thought leaders together in one place. Kiosk Summit consists of  education, networking and debate. It will providean open forum for deployers, integrators and users of self service technologies to be inspired by and learn from the best in the business.


 For more information visit

Benefits of attending

  • See what’s new in the industry and keep up to date with latest innovations and technologies
  • Catch up with your current suppliers and meet new ones – all in one day saving precious time
  • Find new partners and business opportunities
  • Network with your peers from other organisations – make use of our networking lounge
  • Be part of the latest thinking and share the experience of other organisations’ experience
  • Find ways of saving money and developing your business
  • Visit the exhibition of leading vendors

The Venue

The Legends Suite

Take conferences and seminars to the next level with this contemporary stylish suites and outstanding facilities.

Getting here

Etihad Stadium is located toward the east of Manchester at about 1.5 miles from Manchester’s city centre and slightly less from Manchester Piccadilly Station.

By Car

Arriving by car, the stadium can be best reached from the M60 (running east from the city). Take either junction 22 or 24, and drive east towards the city centre. From there on, follow the signs for Sportcity.

The Etihad Stadium has over 2,500 car parking spaces available for delegates to utilise which are all free of charge.


Our dedicated tram stop, Etihad Campus is located adjacent to the Stadium, beside City Square. Metrolink runs from the city centre incl. Manchester Piccadilly station to Etihad Campus and on towards Ashton. The journey time from Piccadilly is less than 10-minutes.

By Bus

Catch either a 216 or 231 from Piccadilly Gardens bus station, at Stand C.


There is a safe, well lit and signposted walking route available from Manchester Piccadilly Station. Signage will direct you along the route. Please follow the ‘City Link’ signs. It will take approximately 25-minutes to walk to the Etihad Stadium from the city centre.

DSE Wrap

Digital Signage Expo (DSE) iheld at the Las Vegas Convention Center in Las Vegas says it is the world’s largest and longest running conference and trade show exclusively dedicated to showcasing innovative digital communications for customer- and employee-facing organizations.

From all the reports (listed below in pictures and comments) the show beat expectations.  The show may have been a hair smaller than last year (we are still getting numbers) but the impressions of the leads (who cares about anything else.. 🙂 is that it was very worthwhile.  The Self-Service Pavilion did not sell out and towards the side and somewhat disappointing but changes for next year include tripling the size of it and placing it in center of floor.  Several prominent companies have already signed up the best booths there for 2017 (22Miles & Premio example given).

This inaugural year for us to support DSE there were several members at the show including Olea, OptConnectURway, Parabit, DynaTouch, KioWare and Unattended Card Payments. And DSE this year launched the Self-Service pavilion which were 12 modular booths 5×7 and completely turnkey. URway and UCP participated in those booths.  215 exhibitors total for the show in 2016.

For 2017 they’ve moved the SSP in the center of show and have expanded it to 24 of the turnkeys + a couple of large booths. Coming into the show you still run the “gauntlet” of LG, Samsung and NEC.  Four Winds has moved up and also LG-MRI.  The entire show is larger in 2017 though I see 98 exhibitors signed up (which is good).

Below in images, videos, links and text are points of interest as they say for the show that we saw.


Olea Kiosks Digital Signage
Olea Kiosks booth at DSE. Some nice units. Click to expand.
Click to expand image
URway Holdings at DSE – Click to expand image
URway (and KioWare) at DSE. Click to expand image.
URway (and KioWare) at DSE. Click to expand image.
Optconnect digital signage
DSE and OptConnect – click to expand image
Click to expand
Parabit — Click to expand


DSE KioWare, Vidyo and Olea - click to expand image
DSE KioWare, Vidyo and Olea – click to expand image



Parabit DSE - click to expand image
Parabit DSE – click to expand image


Excerpt from Daily Dooh

Walking the floor on the first day of #dse2016, one of the first things we’ve noticed is the total absence of Christie, which most years stands out with a major booth and often has its products and partners front and centre.

Combined with the fact that Scala doesn’t have its own booth – although is visible with various partners and CEO Tom Nix is very much present, and NanoLumens has only a meeting room (although more on that later), the show seems somewhat smaller this year.

Perhaps quieter, too, although that may be because, even though there are some very nice individual products, everybody is offering 4K so nothing has yet – I stress yet – struck me as the ‘next big thing’.

We’ve heard people say that the show seemed quieter this year, heard others say that they hadn’t yet found what they’ve been looking for, while we’ve heard more wax enthusiastically about the show being really great and that they’re doing lots of business. Guess it just depends what you are looking for!

So let’s go see what day two brings!

Four Winds Interact
From Leah Saugen with FWi – We had a fantastic show and the traffic was non-stop! We debuted FWI’s Mobile Workforce and had the opportunity to share this with a large number of attendees. We also showcased all of our latest and greatest applications and hosted several demo’s at our new demo bar. We captured literally hundreds of new leads (people we hadn’t previously had contact with) and met with several of our current customers and contacts.


Here is another one that shows units that friend of mine did for 22Mile



Comments on the Show from DynaTouch

Hey Craig,

Sorry we didn’t get a chance to meet up at DSE – you probably mentioned that you had decided to opt out, and it was me that forgot!

Thanks for the suggestions.  We had a good visit with Louise Janeway, Rob Chilcoat’s UK colleague, and I’m following up with Rob post show.   And a great visit with Ed Crowley, too – he still has a lot going with URway, EuroTouch and OneSource Interactive.  Definitely a good time talking about the good old days and acquaintances.

Saw some interesting stuff from Actineon, Shuttle and Advantech.  And Elo with their new EloView software.

We were demo’ing our stuff in Olea’s booth, next to KioWare.  Very interesting show, and VERY well attended.  Overall a good experience.  Glad we went.

5 keys for surviving Digital Signage Expo

At the Digital Signage Expo, visitors will get to see the new Self-Service Pavilion, which will display a number of kiosks and interactive displays. However, with all the activity, DSE can be a bit overwhelming. Here are a few tips to get the most out of your visit.


Kiosk trade show at DSE March 2016 in Vegas

Kiosk Tradeshow

DSE introduces a new area of the show floor for 2016 – the Self-Service Pavilion. With the rising adoption of self-service kiosks, tablets and other freestanding interactive displays, it’s only natural for DSE to establish a pavilion devoted to this technology.

The Self-Service Pavilion offers a cost-effective, turnkey way for manufacturers of interactive or touch-screen kiosks to reach DSE attendees.


$3000 for Non-DSE Members
$2600 for DSE Members


  • 5’ x 8’ space with carpet
  • One zig-zag literature rack
  • One 500-Watt power drop
  • Ability to bring any self-service product that will fit in the 5’ x 8’ space
  • Recognition on signage within the pavilion
  • Recognition in the show directory

Book your space today!


Self Service Pavilion Sales Sheet


Andrea Varrone
Show Director

Craig Henderson
Business Development Manager


China Kiosk Show

SHANGHAI, Oct. 13, 2015 /PRNewswire/ — The 12th China International Self-service, Kiosk & Vending Show, held concurrently with iFair 2015, ran from September 16-18, and drew over 22,000 attendees and 250 exhibitors. The show was organized by Shanghai

UBM Sinoexpo International Exhibition Co., Ltd and the Shanghai Multi-media Industry Association, co-organized by Shanghai Tiansheng Exhibition Service Co., Ltd, and supported by the Shanghai Communication & Broadcasting Industry Association, Beijing All-view Technology Co., Ltd and the Shanghai Internet of Things Industry Association.

iFair is a comprehensive show that included the following shows:

  • The 12th China International Self-service, Kiosk & Vending Show;
  • Shanghai International Digital Signage, Audio Visual Integration and Equipment Show;
  • Intelligent Education & Online Class Show

Covering an area of 20,000 square meters, the iFair Show attracted more than 250 exhibitors and over 22,000 visitors. The conferences and trade exhibits with the latest trends and technologies, top-notcheducational programs and multiple interactive activities provided an extraordinary experience for all attendees.

The show attracted 22,077 visitors from 77 different countries and regions, including Malaysia, Hong Kong, Taiwan, Japan, Korea, India, Thailand, Singapore, the USA, the Philippines, Australia, Russia, UAE,Indonesia, Turkey, Brazil, the United Kingdom, France, Egypt, Canada, Israel, Italy, Spain, Germany,Belgium and Poland.

Among the attendees, 19,869 were from China and 2,208 from abroad. The number of visitors had increased by 91%, hitting a historical high together with the number of countries. This was the first session of the iFair Show organized by Shanghai UBM after acquisition. The success of iFair 2015 was also a demonstration of Shanghai UBM’s strong soft power, which includes professionalism, diverse experience and high-quality service.

Download the China-iFair-Post Show Report for the trade show including vendors and demographics. 250 exhibitors and 22,000 attendees.

Of all overseas visitors, 52.6% were from Asia (excluding Hong Kong, Macau and Taiwan), 17.8% were from Hong Kong, Taiwan and Macau, 14.3% were from Europe, 5.4% were from North America, 3.5% were from South America, 3.3% were from Africa, and 3% were from Oceania. The top 20 countries and regions were Taiwan, Malaysia, Hong Kong, Russia, Japan, Korea, India, Thailand, Singapore, the USA, the Philippines, Australia, the UAE, Indonesia, Turkey, Brazil, the United Kingdom, France, Egypt andPakistan.

Nearly a hundred industrial leaders participated in the forums and summits held together with the show. These educational programs focused on the current hot issues of the respective industries and attracted more than 1,000 attendees.

2015 Worldwide Self-service Terminals Conference

During the Awards Ceremony, nine prizes were presented, including prizes for the Most Innovative Vending Machines, the Top Ten Professional Managers, Personalities of 2014 in the Chinese Vending Industry, and Lifetime Contribution Award in the Chinese Vending Industry.

Mr. Jeff Parks, the representative of NAMA, delivered a speech on the challenges and opportunities faced by the American vending and OCS industries.

Mr. Kiyoaki Takeda, the chairman of the Japanese Vending Machine Manufacturers Association, also shared his rich experience in the vending industry. The topic of his speech was, “The Current Situation of the Japanese Vending Industry and the Prospects of the Chinese Vending Industry.” The second round of the Sino-Japan exchange meeting in the vending industry was also warmly welcomed as experts fromChina and Japan explored the current hot issues and prospects of this industry together with their audiences.

Mr. Guo, Marketing Director of Sudiyi, talked on the topic of “How does Sudiyi promote the development of the Intelligent Cabinet Industry?”

Public Training, presented by the China Vending College, was still as popular as during the last several years.

2015 China Digital Signage Conference

Digital Signage can be used widely in many industries, including Display, Retail, Advertisement, Software, etc. The Digital Signage Conference gathered numerous well-known experts from Intel, Philips, 56iq, All View & Bus Online, etc. to explore the multiple development and revolution of the digital signage industry together. The conference not only promoted the communication of professionals, but also laid out the prospects of the industry.

2015 China Intelligence Industry and IOT Forum

Supported by the Shanghai IOT Chamber of Commerce, this forum focused on intelligent products and innovative services. Brilliant speeches were given by the executive chairmen of the Shanghai IOT Chamber of Commerce, the Intelligent Health Branch and the Intelligent Logistic Branch. The chairmen promoted the communication of elites in IOT enterprises and inspired the attendees with their unique and professional insights.

2015 China Online Education Forum

The 2015 China Online Education Forum was one of the most influential forums in East China. More than 20 famous speakers from online education and related industries came to deliver their speeches on four fields: Technical Support for online education, Digitalization of K-12 Online Education and Education, Operation of Online Educational Platform and The Current Situation and Prospects of Online Education. The forum focused on the healthy and sustainable development of the online education industry. Within two days, nearly 1,000 visitors had attended and shared their valuable experiences and viewpoints together with the industrial leaders.

The Stunning Debut of “Smart Day”

“Smart Day” was an interactive exhibition presenting life in the future as influenced by the newest technologies. The exhibition area was made up of five sections, which were the Smart Shopping Mall, Smart Hotel, Smart Restaurant, Smart Classroom and Smart Waiting Room, and decorated with displays of the latest technologies and innovative solutions. Thanks to the sponsorship of Super Brand Mall, LeTV, Huangtaiji, Richintech and Seeyoo, numerous visitors came to experience various high-tech products and solutions, such as digital windows, transparent LED walls, outdoor 3D projection, digital posters and self-service ordering machines. These products were expected to affect daily life in the future and left all the participants with a deep impression.

iFair+ Idea Mart

iFair+ Idea Mart is an incubation platform jointly built by Shanghai UBM Sinoexpo, InnoSource and IC Coffee for entrepreneurs from the intelligent hardware industry. Over 100 venture capitalists visited on site. Idea Mart provides an excellent networking platform for small to medium-sized entrepreneurs to showcase their innovations and ideas, and help venture capitalists to find projects really worth investing in.

See you in 2016

In order to meet the needs of visitors from different regions and different levels, iFair 2016 will be held in both Shanghai and Shenzhen.

  • iFair Shanghai 2016

Date: Mar. 9-11
Venue: Shanghai New International Expo Centre (SNIEC)

  • iFair Shenzhen 2016

Date: Oct. 12-14
Venue: Shenzhen Convention & Exhibition Centre (SZCEC)

With a new appearance and rich experience, we are looking forward to seeing you at iFair 2016!

Please visit our website for more information:

Profile of Shanghai UBM Sinoexpo

Shanghai UBM Sinoexpo International Exhibition Co., Ltd is a professional O2O event company that operates trade shows/events/online B2B platforms formed from a joint venture between Shanghai Sinoexpo International Exhibition Ltd and UBM Asia Ltd, a division of UBM plc listed on the London Stock Exchange.

With over 20 years of professional experience, Shanghai UBM organizes 62 international trade shows covering an exhibition area of 900,000 square meters. Shanghai UBM also boasts eight online B2B platforms and four industrial publications. We provide one-stop solutions for eight main market sectors, namely Furniture (Furniture/Manufacturing & Supply), Hospitality (Hotel, Shop, Hotel Furniture, Food & Beverages), Design & Deco (Construction materials, toilet facilities, design & decoration), Ingredients (Pharmaceutical, Food, Machinery, Nutraceutical, Starch), iFair (digital signage, self-service terminals, intelligent education) and lighting. Our platform attracts more than 350,000 professional buyers from around the globe. Headquartered in Shanghai, UBM Sinoexpo operates three regional offices in Beijing,Guangzhou and Zhongshan in China with a total headcount of more than 350.

Contact Us:

Ms. Kim Chen
Shanghai UBM Sinoexpo International Exhibition Co., Ltd
Tel: +86-21-3339 2569
We-chat: ifairchina

Explore Healthcare Interoperability At HIMSS15

Healthcare Interoperability at HIMSSHealthcare Interoperability HIMSS

If you’re attending HIMSS15 in Chicago, be sure to check out the conference’s biggest display – the interoperability showcase. By Katie…


Live interoperability demonstrations will be among the highlights of the HIMSS15 Interoperability Showcase April 13-15 in Chicago. The showcase is the largest at the conference and plays host to vendors including Allscripts, CareFusion, EMC, Epic, GE, Hyland, Infor, InterSystems, McKesson, Merge, Optum, and Oracle.

Kiosk Trade Show – ISE Europe 2015

Integrated Systems Europe 2015. The gates of the Amsterdam’s RAI Exhibition Center will open on February 10th-12th.


The event was launched in 2004 to fulfill the need for a pan-European forum for the emerging markets of professional AV and electronic systems integration. The show grew quickly to become the undisputed annual marketplace for these industries – a focus not only for doing business but also for networking, education and technological innovation.

Always owned by not-for-profit trade associations, ISE has been a joint venture between InfoComm International and the Custom Electronic Design & Installation Association (CEDIA) since 2007. As well as ensuring that all proceeds from ISE are re-invested into the industry, these associations act as the cornerstone of the event’s extensive education programme, which continues to grow year-on-year.

Cool interation of curved display technology


Site link:

Show Summary: As in the past eight years, ISE 2015 will be held at the superb Amsterdam RAI, occupying every hall of this world-leading meeting and convention venue. The show will attract professionals from every link in the systems integration value-chain, including manufacturers, distributors, dealers, contractors and consultants. ISE also draws ever-growing numbers of end customers, from fields as diverse as education, sports, corporate facilities, hospitality and live events

NRF Wrap: Microsoft, NCR new self-service kiosk tech

NRF Highlights

Here are the items we saw and read related to NRF 2015.

ZDNet wrap —

At the National Retail Federation trade show, tech vendors are displaying a mix of self-service devices designed to drive higher sales and create repeat shoppers.


NCR, Wincor, Microsoft, CKE Restaurants, Intel, TGI Fridays, Oracle, Dell, Beef-O-Bradys, Hardee’s, Carl Jr, Panasonic are the companies noted.

Microsoft video on Carl Jr and CKE


KIOSK Information Systems —  

LOUISVILLE, Colo.–(BUSINESS WIRE)–KIOSK Information Systems (KIOSK) will feature MoneyGram’s new money transfer and electronic payment kiosk solution at NRF’s 2015 Big Show (Booth #4235). The MGiAlloy™ self-service platform transforms delivery efficiency for MoneyGram’s retail agents and enhances consumer access to alternative financial services. Picture of unit


Cisco showing ShelfX technology in its booth at NRF
Cisco showing ShelfX technology in its booth at NRF


Nice channel view from Edgell covering printers, POS, Elotouch and more.

There was an animated buzz to the show floor this year. There were more people at every turn, in every aisle, in every booth, at every table, in every section of the Jacob Javits Center – 32,000 attendees to be precise – the largest crowd in the history of the show according to the NRF. That doesn’t surprise me. There were times when I couldn’t get around the hordes of people striding casually in the aisles when I had thirty seconds to get to my next appointment. Weaving in and out of the crowds was challenging, but it also added to the energy of it all.

I had the opportunity to visit the following booths: Verifone, Elo Touch Solutions, Balance Innovations, Star Micronics, Epson America, Zebra Technologies, Retail Pro, Microsoft, Vantiv, StopLift Checkout Vision Systems, and Seiko Instruments. I looked for channel insights. I asked how they support channel partners. I focused on channel-friendly products and solutions. I feel like I just scratched the surface of the show with my meetings, but I could only get in so much. So, here are the best things I saw and heard during my visits. I hope it proves valuable to you, the solution provider.

Kiosk Tradeshow KioskCom Comes To End

Kiosk Tradeshow KioskCom Ends

Customer Engagement World, the trade show formerly known as Customer Engagement Technology World — and before that as KioskCom and The Digital Signage Show, and before that as just KioskCom — is no more.

From digitalsignagetoday — Joel Davis, the founder and CEO of CEW show organizer JD Events,

kioskcom tradeshow
Lawrence at KioskCom Las Vegas and boom days

confirmed in an email that “JDE has restructured its event portfolio for 2015 and has decided to discontinue production of CEW in order to focus additional resources into new emerging markets.”

JD Events acquired KioskCom in 2005, also hiring show manager Lawrence Dvorchik, who launched and developed the show for events company IQPC. KioskCom was a four-time winner of Tradeshow Week Fastest 50 Award, honoring the fastest growing tradeshows in North America, and the world’s largest kiosk and self-service event, the company said.

KioskCom and the co-located The Digital Signage Show were held twice yearly, in the spring in Las Vegas and in the fall in New York City. In 2010 the two shows merged into Customer Engagement Technology World, refocusing the events on cross-channel customer engagement technology programs, including digital signage and mobile technologies among others.

The kiosk industry was still represented in later shows but in a smaller context. This despite overwhelming record profits and business for kiosk industry companies in 2014. Kiosk companies now exhibit at select focused venues such as the upcoming NRF show in New York and other verticals.

It’s a milestone for the kiosk industry. Many in the kiosk industry some years back lamented the end of The Kiosk Show that Lief Larson began and then was run by Networld along with Greg Swistak (who is admired by all for that show).  That was a nice show but KioskCom was always top dog for us in the industry and we fought hard for awards (see story at end).  We’ll toast KioskCom with a nice scotch and cigar in the future and lament its passing even more.

Been a few years since Compaq was around.
Been a few years since Compaq was around.

We talked with Lawrence and he had a great run. There are still dozens of case studies and award applications that the original KioskCom contributed to the kiosk industry and we thank Lawrence very much for his contributions over the years.

Excerpt from our conversation with Lawrence:

Finally, if people want to reach me, feel free to give them my email of  You can include that at the end if you’d like.

Thanks boss – been a great run and a blast working with you the last 20 years.  Not sure what the future holds, but over the years I’ve made some great friends, yourself included. 

 Back Stories from KioskCom (feel free to send us your own)

Craig Keefner – one of my favorite stories is the Awards competition and Solohealth.  The company I worked for did the initial design and we entered the Solohealth unit in competition for Best of Show.  It was 30 minutes before the judges were due to stop by and one of the LCDs inside failed.  The eye diagnosis mech is actually two LCDs, one external and one internal which is really cool. Anyway, I needed a 17″ Dell LCD and needed it bad. I scanned the show floor and spotted one unattached on the SITA  counter with nobody around. I grabbed it, left a short note, and ran to the booth where we furiously installed it and 30 seconds after we finished — the judges showed up. Bart Foster was ecstatic.  We won first place…

Sandra Nix

Sandra Nix

President at Connected Technology Solutions (CTS)

Great trip down memory lane, Craig, thanks! We won 2 of those coveted KioskCom awards, 2004 for Best Interactive Gaming and 2007 for Best Digital Signage, and those trophies still hold special places of honor in the office. It’s a shame the show is gone, but progress must march on.

President at Creative Solutions Consulting, LLC

Very nice write up, Craig. Many thanks to Lawrence for developing and evolving the shows over the years – he really knows how to focus things around customer experience. I still remember when the Postal Service won a “whole slew” of awards for the Automated Postal Center (way back in 2005) – it was phenomenal to gain that recognition for the program!



Networld Media Group to Launch Interactive Customer Experience Summit in Chicago June 2015

LOUISVILLE, KY (PRWEB) December 15, 2014 — The publisher of, and is creating an exclusive event for interactive, in-venue technologies.


New event for interactive from Networld. 

Kiosk London Expo 2014 Wrap

Post-Show Summary:

Kiosk London Expo 2014 & Digital Signage London 2014

The UK’s only self-service & digital signage exhibition over for another year

KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.

We welcomed visitors from The Post Office, McDonalds, William Hill, The Police Force and many more leading UK businesses. The quality of visitors was exceptional with over 1000 industry professionals visiting the show across the two days.

Martin Kurze, Business Development Manager, Provisio commented “The show started with a surprising number of high quality contacts. With a lot of positive feedback and interesting discussions about SiteKiosk under Windows and Android environments we expect a number of new projects in the Kiosk and Digital Signage market.”

This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

o KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

“The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.

Next year’s show will build on the successes of this year and is due to take place in October 2015 at Th

e Barbican Exhibition Hall, London.

Kiosk London – The UK Exhibition for the Self Service Industry

The UK’s only conference and exhibition completely dedicated to the self-service industry returns to The Barbican Centre on the 15th-16th October 2014. This will be the show’s fourth year and with all of the U.K’s leading solutions providers exhibiting this year, it is promising to be an exciting event.

Source: oct2014009(167 x 74)

Co-located with Digital Signage London, the show acts as the central meeting point for strategic customer service mangers, managing directors, VPs, Marketing and brand managers, kiosk and self-service project managers, purchasers and heads of IT responsible for the implementation self-service solutions and technologies throughout the UK.



KIOSK LONDON EXPO will return to The Barbican in London on the 15th and 16th October 2014. This will mark the shows fourth year and reflects its status as the favoured event for all those responsible for the implementation of self-service solutions and technologes throughout the UK, Europe and beyond.

This year, for the second time, the show will be co-located with DIGITAL SIGNAGE LONDON, providing a unique opportunity to discover the best that the consumer interactivity industry has to offer, from the comfort and convenience of London’s Barbican Centre.

The Show

KIOSK LONDON EXPO 2014 and DIGITAL SIGNAGE LONDON 2014 is the United Kingdom’s combined self-service and digital signage event. With a high number of self-service and digital signage solutions companies exhibiting this year, it is promising to be an insightful and exciting event. The show acts as the central meeting point for strategic customer service managers, managing directors, VPs, marketing and brand managers, purchasers and heads of IT responsible for the implementation of self-service solutions and technologies. “The UK is at the forefront of self-service and digital signage deployment,” commented Jens Schindler, managing director, hf media & events. “KIOSK LONDON EXPO 2014 and DIGITAL SIGNAGE LONDON 2014 will provide an unparalleled platform to showcase the latest advances in customer service solutions from top suppliers and innovators, bringing the industry together and strengthening the UK’s self-service and digital signage market.” Preregistrations include well-known managing directors and decision makers from the UK’s top retail brands, leading high street banks, transportation firms, hospitality companies, fast food retailers and healthcare providers.

Industry Know-how

Visitors will have a unique opportunity to see, experience and discuss the very latest advances in customer service solutions from top suppliers and innovators from Britain and beyond.

There will be a forum programme featuring an extensive series of presentations, all of which are free to attend. These presnetantion will explore a wide variety of issues relating to self-service  and digital signage including some you will probably not have thought about before. The forum has attracted some of the industry’s most influential and authoritative speakers.

The full programme is available online at and www.

Gold Sponsors

The 2014 Gold Sponsors for KIOSK LONDON EXPO are Star Micronics, Protouch, Cammax and Provisio.

“Kiosk London Expo provides Star with an excellent platform to demonstrate its extensive portfolio of industry-leading products, advanced driver and platform support for mPOS applications and pioneering approach to a wide range of high quality end users and system integrators. With an ever increasing number of relevant visitors each year, Kiosk London is clearly going from strength to strength. We look forward to another successful show this year.”, said Annette Tarlton, Marketing Director, Star Micronics EMEA.

10 Reasons to attend

Customer service – customer service is key to repeat sales and customer satisfaction. The event will feature Kiosk and digital signage technology built to improve and satisfy the customer experience.

Influential speakers – this year we have some well known influential speakers keeping you up to date with the best advances in technology and an insight into what customers really want. Along the way, you’ll get to explore a wide variety of issues relating to self-service and digital signage markets.

Topics to be covered include multi-channel retailing and the effect of a digital culture on consumers.

Networking – connect with industry professionals, share knowledge and make new business contacts.

Interactive technology – experience the latest advances in interactive consumer technology for yourself.

Free consultancy – discuss your business plans informally with experienced professionals.

Your technical questions answered – informed technical support is a key reason for attendance.

Future-proofing your technology – gain a better understanding of what is on the technology horizon, and discuss the opportunities they offer your business in the future.

Understanding capex, opex and ROI issues – with the financial imperative now firmly installed at the boardroom level, there has never been a better time to get a better grasp on these accounting issues.

Understanding convergence – technology is evolving rapidly. As a result, previously disparate businesses are now converging on the technical level. This show will help you gain a solid understanding of how these issues affect you and your business.