Detroit Smart City Kiosks

By | March 8, 2026

Last Updated on March 8, 2026 by Craig Allen Keefner

Smart City Kiosks NO Cameras

Excerpt from Detroit News – Oct 8, 2019

peerless smart city kiosk image

Example of smart city kiosk this one by Peerless-AV

Detroit — Dozens of interactive booths with free Wi-Fi, suggestions for dining and shopping or finding an open shelter bed for the homeless might soon be sprouting up downtown.

The Downtown Detroit Partnership has entered into a 15-year agreement with Ohio-based IKE Smart City that calls for the installation of at least 30 kiosks in the city’s core and neighborhood districts, said Eric Larson, the partnership’s CEO.

The new technology is planned amid tensions in Detroit over privacy concerns tied to the use of traffic-mounted cameras, real-time feeds to the police department’s crime center and facial recognition software.

The kiosk technology — often equipped with high-definition security cameras — has also raised privacy concerns in some cities over unwanted surveillance and other features that may provide a user’s personal information to third parties.

Detroit is believed to be the first city deploying IKE kiosks without cameras, Larson said, but the terminals can be retrofitted later on “if everybody is comfortable with it.”

Read full article on Detroit News

 

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk