Category Archives: picks

Picks are the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Touchscreen Cleaning Disinfection of Polytouch kiosks (SARS-CoV-2)

Antibacterial Kiosk Cleaning Editors Note:  Pyramid Computers provides unattended self-order to companies such as McDonalds.  There is a nice article showing their units in place at the Times Square McDonalds flagship. With regard to the coronavirus, this document describes how our polytouch® kiosks can be cleaned and disinfected regularly and safely. The listed cleaning and disinfection products are specially tested… Read More »

Opinion – The Self Service Kiosk Surge

The self-service kiosk surge: step forward OEMs Zebra April 2020 – The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing communities and companies with kiosk facilities to allow people to make transactions without any human contact. While many businesses are suffering financially… Read More »

Self-Service Kiosk Market Research Report To Be Formally Released in Feb 2021 – Sign Up

Introduction Self-Service Kiosk Research Report 2021 The Kiosk Association has been working with a major research firm on putting together a comprehensive and vetted self-service kiosk market research report  and the release of the report is due in February. We are in final review with the data firm providing our input. Over 50 companies participated. There have been… Read More »

Five Reasons Restaurant Need Self-Service Kiosks – GRUBBRR

From blog on GRUBBRR Jun2020 June 5, 2020 by Ishanya Narang Eating out is a common feature of our social and personal lives. Everything from dates to important client meetings often happens at a restaurant, yet, there have been minimal changes to the way in which we obtain our food. Customers are changing and so are their habits, but because of the lack of a better alternative,… Read More »

Kiosk News Roundup

Todays Kiosk News Relevant unattended self-service news from around the world. If interesting and noteworthy news send comments/suggestions to [email protected] July 2021 Digital Check-In Kiosks going in at Volkswagen dealers — Volkswagen retailers across the UK have introduced Tjekvik’s airport-style self-check-in digital kiosks in a bid to facilitate a contactless aftersales service. The kiosks incorporate functions including self-check-in… Read More »

Add Samsung to the Kiosk Supplier Field — Calls it an All-In-One Kiosk for Contactless Ordering

Samsung’s all-inclusive Kiosk available in 12 countries worldwide In Brief Highlighted – contactless ordering and payment Highlighted – antimicrobial coating (Zinc Pyrithione) 24″ Inch touchscreen (apparently you touch the screen) First time we’ve seen power consumption used as benefit First we have seen UL-certified antimicrobial Antimicrobials are generally useless and just technology theater Linux-based Tizen — some prefer… Read More »

Self-Order Kiosk Approach Announced by Frank Mayer

Approach32  Self-Order Kiosk for Fast Casual Frank Mayer and Associates, Inc.’s self-ordering kiosk delivers an interactive dining experience that offers expediency and order process efficiency to both customers and store employees. GRAFTON, WI – Frank Mayer and Associates, Inc. announces the launch of Approach32, a self-service kiosk designed to meet the quick service restaurant industry’s demand for customer… Read More »

Self-Service Kiosks Meeting Customer Service Needs – Frank Mayer Expands Line

Frank Mayer and Associates, Inc. introduces expanded line of self-ordering kiosks GRAFTON, WI – Frank Mayer and Associates, Inc. is proud to present the latest additions to its self-service kiosk line. In addition to its original freestanding Approach floor unit, available as both a 32- and 22-inch touchscreen, the company has now expanded the roster to include a… Read More »

Frank Mayer at ICX Summit

Frank Mayer and Associates, Inc. To Demonstrate Approach Self-Service Kiosks at ICX Summit See Frank Mayer and Associates, Inc.’s expanded line of self-ordering kiosks at the 2019 Interactive Customer Experience Summit in Dallas June 4-6. GRAFTON, WI – Find Frank Mayer and Associates, Inc.’s self-service kiosk line Approach at the 2019 Interactive Customer Experience (ICX) Summit at Omni… Read More »

Health Screening Kiosk – New Temperature Screening Unattended by Frank Mayer Announcement

Health Screening Kiosk Unattended by Frank Mayer and Associates, Inc. Editor Note:  New health screening kiosk aka temperature kiosk by Frank Mayer and Associates, Inc. does temperature screening the best way — in two ways. One is by asking the recommended CDC questions that employees need to answer. They relate to fever or feeling feverish (chills, sweating), new… Read More »

Legal News

Legal Actions Unattended Self-Service Kiosks Digital Signage This page is a running log with personal commentary on legal, privacy and patent situations.  We keep track of legal news that affects the unattended self-service market.  These are typically legal suits brought against companies but also can be HIPAA violations of privacy data which typically result in legal consequences. In… Read More »

Self-Service Avatar Kiosks for Government Facilities

From BusinessNewsThisWeek Jun2021 Grafton, WI, June 17, 2021: ARS Connect, an A.I. technology company behind a first-of-its-kind customizable talking A.I. workforce platform, has partnered with Frank Mayer and Associates, Inc. to offer self-service kiosk solutions for courts, government facilities, and businesses. Municipal buildings and courthouses can utilize the innovative A.I. to answer frequent questions from visitors, such as… Read More »

Self-Service Kiosks for Retail

Retail Kiosks Offer Enhanced Customer Experience From the Frank Mayer blog Oct2020 Since the COVID-19 pandemic began dominating headlines earlier this year, retailers and brands have been forced to demonstrate agility when meeting new customer expectations. More than ever, the transformed consumer now counts on operational supply chains, accessibility, and arguably most important, enhanced safety standards. While retail… Read More »

Kiosk Service – Kiosk Maintenance — Understanding Soft and Hard Services

Kiosk Service and Kiosk Maintenance are the red-headed stepchilds sometimes in the planning stage Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries. Louisville, Kentucky Area Editors Note — We should probably include remote monitoring and alerts to the “often neglected”. All top tier kiosk software companies will provide that function.… Read More »

Temperature Kiosk – Temperature Screening Kiosk Recommended Solutions by KMA

Temperature Kiosks KMA Approved Solutions Editors Note:  Recently we see where infrared kiosk reseller is suing their supplier of temperature kiosks due to inaccurate results. Hygiene Theater Marriott Deploying temperature kiosks to take a temperature verification check has generated much interest recently.  Temperature verification kiosks could be one strategy for re-opening business and assuring customers and employees of… Read More »

What is a Kiosk – Kiosk Definition

Kiosk Definition or Define Kiosk The kiosk originally began as the town square notice board for the community to post notices.  The usual reference in Wikipedia will call out Persia as the originating language for the word. What began as common ground notice posting location matured into RMUs (Remote Merchandising Units) that you see in malls or wherever.… Read More »

Krypto Bitcoin ATM Kiosk by Kiosk Information Systems at ATMIA this week

Krypto Bitcoin ATM Kiosk Stop by Booth 507 for Kiosk Information Systems at ATMIA this week Bitcoin ATM machines are exploding in popularity, with over 800 ATMs being installed every month throughout the US retail landscape.* News today is Coin Cloud set to reach 2,000 digital currency kiosks (aka as Bitcoin Kiosk and conflated into ATM derivatives.) Bitcoin… Read More »

Food Kiosk – Chicken Shack Deploys Order Kiosks

Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »

Legal News — McDonalds Sued for Improper Use of Biometric Data in Drive-Thru

Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note:  You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »

ADA Kiosk Seminar on Three A’s – Access, Assist and Accommodate-

The next webinar in the Section 508 Best Practices Webinar Series will take placeSeptember 27 from 1:00 to 2:30 (ET) and will cover accessibility to electronic and information technology, assistive technologies, and reasonable accommodations.

Source: www.ada-kiosk.com

The Section 508 Best Practices Webinar Series provides helpful information and best practices for federal agencies in meeting their obligations under Section 508 of the Rehabilitation Act which ensures access to electronic and information technology in the federal sector. This webinar series is made available by the Accessibility Community of Practice of the CIO Council in partnership with the U.S. Access Board.

NFC ATM – Mobile NFC / Contactless EMV Access Control to secure ATM Lobbies with Overlay RFID Skimmer Detection

ROOSEVELT, N.Y., Sept. 21, 2016 /PRNewswire/ — Parabit Adds Mobile NFC / Contactless EMV Access Control to secure ATM Lobbies with Overlay an

Source: www.prnewswire.com

Parabit has received commitments from 7 of the top 20 Commercial US Banks for 10,000 plus units over the next two to three years. Over the last 4 weeks 3 US Commercial Banks have upgraded their ACS-1E systems with MMR’s or installed MMR’s with our ACS-1E ATM Lobby Access Control System at over 400 ATM Lobby locations.

Assistive Technology For Kiosks and more

Assistive Technology for Self-Service Unattended Several of our sponsors and members are instrumental in ADA, Accessibility and Assistive Technology. Highlights Assistive Technology for Kiosks and More KioWare – built-in JAWS support for ready-made browser functionality. Also noTouch KioTouch Vispero – The world’s leading assistive technology provider for the visually impaired. Did you know Blindness and Low Vision impact… Read More »

Press Release – Kiosk Association Exhibiting at Major Retail and Restaurant Events: NRF Retail Converge and NRN CREATE

From APNews June 2021 and PRNewswire DENVER, Colo., June 18, 2021 — The Unattended Self-Service and Kiosk Association is participating in two major upcoming events for Retail and Restaurants in the next week – NRF Retail Converge and CREATE by Nations Restaurant News. Learn from speakers such as CVS, Walgreens, Macys, Alibaba and others at Retail Converge. CREATE speakers include… Read More »

New Sponsor – Dolphin Computer Access SuperNova Kiosk Accessibility

Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More than 30 years… Read More »

Kiosk Tradeshow Update – NRF Retail Converge and NRN CREATE

Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »

KioWare Touchless – KioTouch Creating Opportunities

KioWare Touchless Touch Screen Kiosk Software News release by KioWare 10/22/2020 In 2019 a study showed just how unsanitary quick-service restaurant kiosks are and how kiosks can put customers at risk for picking up a range of harmful bacteria. Shortly after this study was released the development team at KioWare began designing KioTouch, a touchless kiosk interface. Using KioTouch,… Read More »

Perspectives on Unattended Self-Service

Here is a chronology of Perspectives on Self-Service. These represent the personal view of our editor-in-chief and only opinion and examination of potential situations and outcomes. June 2021 From Legal News Apparently, we now have a fully functioning DOJ or Department of Justice.  Enforcing laws appears to be coming back into vogue.  We know of many cases the… Read More »

New Digital Signage Solution with the Universal Landscape/Portrait Kiosk

Digital Signage Solution Portrait or Landscape Universal We are happy to present the latest addition to our lineup of digital signage display solutions, the Landscape/Portrait Kiosk! This unique solution combines the elegance of Peerless-AV’s indoor kiosks, with added functionality to support most 15″, 22″, or 32″ digital signage displays in either landscape or portrait orientation. From entertaining to wayfinding,… Read More »

DMV Now Kiosk — Motor vehicle kiosks offer more services

License Renewal Kiosk Article from Brookings Register June 2021 — PIERRE – Twenty new license renewal kiosks have been placed throughout South Dakota, now offering additional services. Previously, the DMV Now License Renewal Kiosks were fully automated motor vehicle registration renewal stations that dispensed only license renewal tags on the spot. Now, these kiosks are able to update… Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »