Category Archives: Kiosk picks

Picks areย the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Biometric Kiosk Authentication – A Talk With Frank Olea

Kiosk Authentication Is Getting Trickier As kiosks are handling more sensitive and compliance-controlled dataโ€“as well as literally giving users money and other high-value itemsโ€“robust authentication is critical. But robust in the kiosk realm cannot mean time-consuming or in any other way deliver friction. Done properly, biometrics can address both, but there are significant tradeoffs between the various biometricโ€ฆ Read More »

Digital Menu Board – Nanonation includes LG System-On-A-Chip SOC

Digital Menu Board News Big news out of Nebraska this week. Nanonation Commandpoint now supports the LG system-on-chip (SOC) platform.ย  That’s at least four of the mega-major OS for digital menu boards supported by Nanonation.ย  Next up Google? For more information you can always email [email protected] Lincoln, NE September 8, 2022:ย Nanonation announces the launch of support for LGโ€ฆ Read More »

Clover Kiosk by Samsung & Nanonation

Clover Kiosk by Samsung+Nanonation New entry in the McDonalds kiosk field. Interesting too since not only does Nanonation provide self-order platform, they also provide robust digital signage and menuing software. From the Nanonation website Samsungโ€™s state-of-the-art kiosk platform combined with Nanonationโ€™s content and application management tools is a win-win for any business The Samsung Kiosk platform is aโ€ฆ Read More »

Generative AI – Coming soon to kiosks

Generative AI: Coming soon to a kiosk near you The most talked about technology this yearโ€“generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementationsโ€“is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could takeโ€ฆ Read More »

Video ImageHOLDERS – Production Floor Showing Mass Product – See at Retail Tech & NRA

Kiosk Video ImageHOLDERS Ltd This week imageHOLDERS is at Retail Technology in the UK.ย  Next month see ImageHOLDERS at NRA in booth 6475. To setup an appointment email [email protected] imageHOLDERS is very well-known in Europe and has opened offices and manufacturing capability in the U.S. Elevating your customersโ€™ digital experience with best-in-class kiosk solutions. imageHOLDERS design and buildโ€ฆ Read More »

Customer Engagement Strategy Works for Employees Too

Solutions to Increase Employee Productivity and Satisfaction Report on the factors which serve to engage employees on a positive basis.ย  It would be pretty easy to substitute the word customer instead of employee.ย  Employees are just as valuable as customers in many ways. See the full article and download the whitepaper. This whitepaper report explores the ever-changing corporateโ€ฆ Read More »

Kiosk Meaning – 2023

Kiosk Meaning What does the word kiosk mean?ย  It meant one thing 600 years ago. 1620s, “kind of open pavilion” (made of light wood, etc., often supported by pillars), from Frenchย kiosqueย (17c.), which is (along with German and Polishย kiosk) from Turkishย koshk,ย kiรถshkย “pavilion, summer house,” from Persianย kushkย “palace, villa; pavilion, portico.” They were introduced in Western Europe 17c. as ornaments in gardensโ€ฆ Read More »

Self-Checkout Kiosk for Grocery Stores Planned Rollout Huck’s

Self-Checkout Kiosk News – Ingenico From CSP Daily news Skips Checkout kiosks announces new deployment checkout deal with Hucks. In Brief relatively young company Skip Started as “pay with your mobile phone” app Venmo and Paypal original support They don’t identify the exact version. There are rendering/simulations of grocery checkout and also countertop Includes an Ingenico ISMP4 mobileโ€ฆ Read More »

Samsung Kiosk New Partner Applova

Samsung Kiosk New Partner Applova Samsung adds another integration/software partner to its QSR kiosk ecosystem. Rolling Stone pizza is the front page brag for Applova. Integrated with clover, Square, Go Daddy, power, Toast, NCR Aloha and Oracle micros. Applova also uses the Elotouch countertop it looks like (or did). Hard to say which OS for ELO but theโ€ฆ Read More »

Samsung Kiosk – All-In-One Self-Service Solution for Retailers

Samsung Kiosk ROI From Samsung Nice writeup on the benefits and features of the Samsung kiosk for self-order and restaurants. For more information you can email [email protected] Published Nov 8, 2021By:ย Davina van Buren 6 ways Samsung Kiosk gives retailers an all-in-one self-service solution from Samsung Business USA Self-service retail solutions have been gaining popularity for years, and COVID-19โ€ฆ Read More »

BOPIS State of the Market

Buy Online Pickup In-Store: State of the Industry A Closer Look at the Customer Experience Over the holidays, the news highlighted the growth of retail sales (+5.2%) and specifically online sales growth (+18%), and rightfully so. But what is often buried in the headlines is the area of the greatest growth in retail โ€“ Buy Online and Pickupโ€ฆ Read More »

Airline Kiosks – Alaska Air Experiments with no check-in and only baggage kiosks

Airline Kiosk Check-In News Multiple articles on the new Alaska Air announced policy of removing check-in kiosks and forcing mobile only.ย  We don’t fly very often and are in the TSA program. Still, we tend to print boarding pass to have as safety valve in case we forgot to charge the mobile.ย  Thanks to Hilton Schwartz of Canadaโ€ฆ Read More »

ADA Kiosk – ANPRM Issued by U.S. Access Board Today

Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY:ย Architectural and Transportation Barriers Compliance Board. ACTION:ย Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (โ€œAccess Boardโ€ or โ€œBoardโ€)โ€ฆ Read More »

How Patient Sign-in Kiosks Can Combat COVID-19

Patient Check-In Kiosk News Streamline the Patient Sign-in Process and COVID-19 Protocols with Self-Service Kiosks or Tablets To help combat COVID-19, a self-service patient sign-in kiosk or tablet can streamline new COVID-19 protocols and can even be touchless to keep patients and employees safe. Patient check-in kiosks can automate COVID-19 procedures, sign patients in and offer secure EMVโ€ฆ Read More »

Newsletter – Patient Check In Kiosks for Patients and for Staff

Newsletter from our member Touchsourceย and their patient check-in kiosk. Patient Self Check-In Kiosks from Touchsource: Elevate Your Patient’s Experience and Alleviate Pressure on Staff   asd Why Patient Self Check-In Kiosks from TouchSource… With over 15 years of experience, TouchSource, Inc. is an industry leader in public information and self-service kiosks.ย Weโ€™ve brought that experience to the patient self-check-inโ€ฆ Read More »

Self-Order Restaurant Software โ€“ Acquire Digital

Self-Order Software Solutions Come toย NRA booth 6576ย in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience.ย Website link Self-service and digital ordering is the way of the future for quick-service restaurants. Asโ€ฆ Read More »

Social Security Kiosks – Visitor Intake Kiosks (VIPr) Awarded to KIOSK

Social Security Kiosks Big contract for Social Security Administration announced for ADA-compliant kiosks. News from ReliaSource which was actually awarded the contract ($15.6M total?). Looks like $4M of that was service and maintenance. Interesting how it was titled “Visitor Intake Processing”. Summary Brief Great news for local manufacturer KIOSK winning a contract worth a total of $19M overโ€ฆ Read More »

Ticketing Kiosk 101 – Self Service

Self Service Ticketing Kiosk Comprehensive writeup on the self service ticketing kiosk by Kiosk Group. Everything you need to know about self-service in ticketing and starting your own ticket kiosk project! Summary Here is an outline of the article What is a self-service ticket kiosk? Where are ticketing kiosks used? What types of components make up a ticketingโ€ฆ Read More »

REDYREF Kiosks – Kiosk Manufacturer

REDYREF Kiosks Gold Sponsor REDYREF, our latest Gold Sponsor, is an Americanย kiosk manufacturerย headquartered in New Jersey. The company has been designing, engineering and manufacturing innovative self-service kiosk solutions for over 100 years.ย  For more informationย visit REDYREF’s websiteย or emailย [email protected]. REDYREFโ€™s expertise covers applications ranging from digital directories to QSR ordering, ticketing, bill payment, and wayfinding. But what sets themโ€ฆ Read More »

Kaiser Kiosk – Patient Check In for Epic Welcome

Kaiser Permanente CEO Bernard Tyson is rolling out his vision for the future of American health care in a series of new California clinics.

Source: www.fastcoexist.com

Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.

 

The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.

 

Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.

Alexa Patient Check In Self-Service for Hospitals

Editors Note: Originally published on Gizmodo 2/26/2019. This is an excerpt. Here’s an Alexa Idea I Actually Like Cedars-Sinai patient. You can see the Amazon Echo mounted on the wall behind him. Photo:ย Cedars-Sinai While itโ€™s hard not to roll your eyes at voice assistants getting added toย every single thing in the smart home, a Los Angeles hospital isโ€ฆ Read More »

Patient Check In Offer Contactless Patient Workflows

From Patientkiosk.io Contactless Kiosk Patient Workflow News Fromย Olea websiteย Oct2021 The CERTIFY Care platform now integrates with Oleaโ€™s self-service healthcare kiosks for a satisfying and convenient patient experience.ย ย  CERTIFY Health provides healthcare organizations with modernized solutions to optimize patient care and experience, from onboarding to check-in and payments. This includes CERTIFY Care, an omnichannel digital platform that streamlines patientโ€ฆ Read More »

Machine Learning, Inference Engines and AI – & Self-Service

As a public techno service here are some of the recently released machine learning devices available. Say โ€œHelloโ€ to Google Coral Edge TPU, Googleโ€™s custom ASIC for machine learning has arrived. Duringย Injong Rheeโ€™s keynote at last yearโ€™sย Google Nextย conference in San Francisco, Google announcedย two new upcoming hardware products: a development board and a USB accelerator stick. Both products wereโ€ฆ Read More »

Goodwill Kiosk – Dynatouch and TIPS Kiosk Software

FOR IMMEDIATE RELEASE: Goodwillยฎ Empowers Workers with Employee Kiosk San Antonio, Texas. โ€“ March 24, 2017 โ€“ Goodwill Industriesยฎ of the Valleys has a strategic priority to be a โ€œremarkable place to workโ€. Enhancing internal communications is a key component of this initiative. With two thirds of its workforce in the field, with no access to email, theโ€ฆ Read More »

KIOSK & Beabloo Facial-Recognition at NRF

PR originally published on BusinessWire KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019 Real-time data intelligence through Digital Signage. January 09, 2019 12:00 PM Eastern Standard Time LOUISVILLE, Colo.–(BUSINESS WIRE)–Beabloo, a pioneering company in Active Customer Intelligence solutions that improve retail customer experience, is collaborating withย KIOSK Information Systemsย (KIOSK), an industryโ€ฆ Read More »

Conversational AI Kiosk – Valyant AI & KIOSK Information Systems

Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated withโ€ฆ Read More »