Category Archives: picks

Picks are the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

RFID Readers for EV Chargers: Six Questions to Ask

EV Charging Station Technology News By Sean Houchin, ELATEC Intro The electric vehicle (EV) charging market is growing at lightning speed, both in the U.S. and globally. As both consumers and government and commercial fleets transition to electric, membership-based charging stations are popping up in employee parking lots, tenant parking garages and public areas. Many of these EV… Read More »

EV Charging ADA Considerations – a Kiosk Perspective

EV Charging ADA Kiosk Considerations – Are They Subject to Kiosk Regulations? From the KMA.Global FAQ October 2021 Short Answer —  Yes Long Answer — Technically all of the regulations mandated today apply to any form of unattended self-service. In the case of some there may not be a touchscreen per se but interaction with the terminal whether via mobile… Read More »

JD Sports Digital Signage and Kiosk Video

Digital Signage and Kiosks in Latest Iteration in UK From Evoke Creative After 8 years of working with JD Sports Fashion plc aiding their #DigitalTransformation that drives their business forward internationally, we are proud to showcase the launch of their new flagship store at Westfield, Stratford which is one of our most technologically advanced builds since developing their NYC and Paris… Read More »

Legal Decisions

Legal Decisions Kiosks Digital Signage This page on legal actions in self-service and related is a running log with personal commentary on legal, privacy and patent situations which impact unattended self-service.  We keep track of legal news that affects the unattended self-service market.  These are typically legal suits brought against companies but also can be HIPAA violations of… Read More »

Patent Watch – Using a Mobile Phone to Read Codes – Kiosk Scanner

Kiosk Scanner & Mobile Phones Reading Codes Be glad you are not one of the 67 companies being litigated against for violation of this patent.  The patent number is US 8,424,752 B2 and the list of defendants is impressive. https://www.google.com/patents/US8424752 Patent Abstract A method comprising: capturing a digital image using a digital image capturing device that is part of a… Read More »

McDonald’s Kiosk News – Delivering More Accessible With Storm

McDonald’s Kiosk Accessibility News In Brief Public announcement by McDonald’s they are intent on addressing accessibility AudioNav selected by McDonald’s More specific details on an implementation schedule, company-owned versus franchisees, new kiosk versus existing kiosks expected prior to NRF 2022 which at the KMA Booth 1606 Storm will be showing the latest in accessibility technology. Worth noting that… Read More »

Tablet Kiosk News – Self Service Kiosks 101 – Everything You Need To Know

Everything you need to know about self-service tablet kiosks and starting your own self-service project! Implementing a self-service solution can streamline your business operations and reduce costs while increasing customer satisfaction and return visits. This guide will go over the basics of self-service kiosks, help you decide whether your business or organization would be a good fit for… Read More »

How Patient Sign-in Kiosks Can Combat COVID-19

Patient Check-In Kiosk News Streamline the Patient Sign-in Process and COVID-19 Protocols with Self-Service Kiosks or Tablets To help combat COVID-19, a self-service patient sign-in kiosk or tablet can streamline new COVID-19 protocols and can even be touchless to keep patients and employees safe. Patient check-in kiosks can automate COVID-19 procedures, sign patients in and offer secure EMV… Read More »

Kiosks Offer Contactless Patient Workflows

From Patientkiosk.io Contactless Kiosk Patient Workflow News From Olea website Oct2021 The CERTIFY Care platform now integrates with Olea’s self-service healthcare kiosks for a satisfying and convenient patient experience.   CERTIFY Health provides healthcare organizations with modernized solutions to optimize patient care and experience, from onboarding to check-in and payments. This includes CERTIFY Care, an omnichannel digital platform that streamlines patient… Read More »

Accessibility kiosk news — M-Enabling Summit Arlington in October

Kiosk Accessibility News See m-enabling website — The Kiosk Manufacturer Association is an exhibitor and sponsor for the upcoming Summit. In Brief Keynote — Sachin Dev Pavithran, Ph.D. Executive Director U.S. Access Board Sponsors – Google, AT&T, Verizon, Microsoft, Amazon, HP and KMA Health Protocols — GREEN (exceeds CDC) Expected attendees –  250 to 500 high level attendees… Read More »

Hospitality Kiosks – Touchless Contactless Kiosk for Hotel Pantries and Gift Shops

Touchless Kiosk News – Contactless Card Reader From Impulsify September 2021 In Brief New hospitality kiosk, contactless, which is designed for hotel food pantries and gift shops.  Scan below and Pay and Go is the mantra and it makes a lot of sense. Having to wait in line for a bottle of water at the hotel can be… Read More »

Transit Contactless Card Reader Payment – 4 Reasons Transit Operators Need Contactless Payments

Contactless Card Reader Payment Kiosk News From Ingenico blog written by Bruce Rasmussen | Aug 04, 2021 Back in 2019, the MTA rolled out OMNY – an innovative contactless fare payment system that allowed riders to simply “tap n go.” A rider (whether a daily traveler or a tourist) could simply use their contactless card, mobile wallet or wearable to tap… Read More »

Thermal Printer Kiosk News – How To Avoid Chargebacks and Dispute

Thermal Printer News From StarMicronics Blog on Thermal Printer Receipts As a business owner in the modern competitive economic landscape, the bottom line means everything. In today’s blog post, explore what chargebacks are, their prevalence, and how you can use printed receipts to avoid and dispute them – saving you money and increasing your bottom line. What is… Read More »

Kiosk Accessibility – McDonalds Kiosk Article on Wall Street Journal

Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »

HR Kiosk Casestudy – Employee Self Service Software (ESS)

Human Resources / Employee Self Service We wanted to supply a dedicated endpoint that had an engaging attract screen, and simple button-based options for ease of operation and user-friendliness. Tom Kentish IT manager, Essendant (USA) Employees in many job settings do not have regular computer access. HR kiosks are a cost-effective and efficient way companies can connect with… Read More »

Digital Signage – 22Miles – Wayfinding & Much More

Best Digital Signage Software Solution – 22Miles Podcast on Sixteen-Nine Nov2020 Excerpt Dave Haynes — The Silicon Valley firm 22Miles tends to be thought of in digital signage circles as a company focused on wayfinding, but that’s only part of the story. It does indeed do a full set of features that help people navigate their way around malls,… Read More »

Online Retailers Moving To Physical Stores – Bloomberg podcast

Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.

Source: www.bloomberg.com

Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended

Inclusive Kiosks – McDonalds Kiosks Incorporating Vispero

McDonald’s Kiosks Add Accessibility From Mashed Sep 2021 It’s good to see accessibility options for users who are blind and/or have low vision being integrated in self-order kiosks at McDonalds. In Brief For those who are blind or those who have low vision, current kiosks are not accessible Tested on corporate stores and now moving to franchisees Headphone… Read More »

Wayfinding Kiosk News – Shoptalk to Deploy Acquire Digital’s Wayfinding Technology

Shoptalk Deploys Digital Wayfinding Technology at upcoming Groceryshop Tradeshow Contact: Acquire Digital – Troy Engelland Phone: (844) 291-3501 Email: [email protected] Las Vegas, NV, September 2021 – Acquire Digital has announced the sponsorship of a digital wayfinding and directory solution for the upcoming Groceryshop tradeshow. Acquire Digital’s industry-leading interactive wayfinding and indoor navigation platform will be used to help the attendees navigate the… Read More »