Picks areย the most newsworthy of articles posts on the site.
Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.
Kiosk Authentication Is Getting Trickier As kiosks are handling more sensitive and compliance-controlled dataโas well as literally giving users money and other high-value itemsโrobust authentication is critical. But robust in the kiosk realm cannot mean time-consuming or in any other way deliver friction. Done properly, biometrics can address both, but there are significant tradeoffs between the various biometricโฆ Read More »
Digital Menu Board News Big news out of Nebraska this week. Nanonation Commandpoint now supports the LG system-on-chip (SOC) platform.ย That’s at least four of the mega-major OS for digital menu boards supported by Nanonation.ย Next up Google? For more information you can always email [email protected] Lincoln, NE September 8, 2022:ย Nanonation announces the launch of support for LGโฆ Read More »
Clover Kiosk by Samsung+Nanonation New entry in the McDonalds kiosk field. Interesting too since not only does Nanonation provide self-order platform, they also provide robust digital signage and menuing software. From the Nanonation website Samsungโs state-of-the-art kiosk platform combined with Nanonationโs content and application management tools is a win-win for any business The Samsung Kiosk platform is aโฆ Read More »
Editors Note: This is a historical “catch up” article from 2013. Kiosk Hall of Fame Kiosk Industry Group is pleased to announce the 2013 inductees into the Kiosk Industry Hall of Fame. These individuals exemplify the pioneering and innovative nature of the self-service kiosk industry. The Kiosk Industry Group is pleased to announce the 2013 inductees to theโฆ Read More »
Generative AI: Coming soon to a kiosk near you The most talked about technology this yearโgenerative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementationsโis likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could takeโฆ Read More »
Kiosk Video ImageHOLDERS Ltd This week imageHOLDERS is at Retail Technology in the UK.ย Next month see ImageHOLDERS at NRA in booth 6475. To setup an appointment email [email protected] imageHOLDERS is very well-known in Europe and has opened offices and manufacturing capability in the U.S. Elevating your customersโ digital experience with best-in-class kiosk solutions. imageHOLDERS design and buildโฆ Read More »
Solutions to Increase Employee Productivity and Satisfaction Report on the factors which serve to engage employees on a positive basis.ย It would be pretty easy to substitute the word customer instead of employee.ย Employees are just as valuable as customers in many ways. See the full article and download the whitepaper. This whitepaper report explores the ever-changing corporateโฆ Read More »
Kiosk Meaning What does the word kiosk mean?ย It meant one thing 600 years ago. 1620s, “kind of open pavilion” (made of light wood, etc., often supported by pillars), from Frenchย kiosqueย (17c.), which is (along with German and Polishย kiosk) from Turkishย koshk,ย kiรถshkย “pavilion, summer house,” from Persianย kushkย “palace, villa; pavilion, portico.” They were introduced in Western Europe 17c. as ornaments in gardensโฆ Read More »
Self-Checkout Kiosk News – Ingenico From CSP Daily news Skips Checkout kiosks announces new deployment checkout deal with Hucks. In Brief relatively young company Skip Started as “pay with your mobile phone” app Venmo and Paypal original support They don’t identify the exact version. There are rendering/simulations of grocery checkout and also countertop Includes an Ingenico ISMP4 mobileโฆ Read More »
LG Kiosk News Noted on Korea News It was coming we all knew and here is some news on the LG Kiosk for restaurants.ย Will be launched first in the Korean home market and later in Europe and North America, likely by the end of the year. This unit is being shown all over the world right nowโฆ Read More »
Feb 2020 – Very complete article by CNBC including videos of new cashierless store Amazon has just opened. Amazon has been working on this since 2015. Includes produce section. You can get yourself a cup of coffee (and get charged for it). Key Points Five years in the making, the first Amazon Go Grocery store is opening Tuesdayโฆ Read More »
Samsung Kiosk New Partner Applova Samsung adds another integration/software partner to its QSR kiosk ecosystem. Rolling Stone pizza is the front page brag for Applova. Integrated with clover, Square, Go Daddy, power, Toast, NCR Aloha and Oracle micros. Applova also uses the Elotouch countertop it looks like (or did). Hard to say which OS for ELO but theโฆ Read More »
Samsung Kiosk ROI From Samsung Nice writeup on the benefits and features of the Samsung kiosk for self-order and restaurants. For more information you can email [email protected] Published Nov 8, 2021By:ย Davina van Buren 6 ways Samsung Kiosk gives retailers an all-in-one self-service solution from Samsung Business USA Self-service retail solutions have been gaining popularity for years, and COVID-19โฆ Read More »
A host of new technologies are on the horizon for the QSR industry. For many of them, a self-order kiosk will serve as their foundation. Quick-service restaurants have long had a reputation for being innovators when it comes to technology. In the early days of modern foodservice, QSRs were among the first to incorporate features such as drive-thruโฆ Read More »
Buy Online Pickup In-Store: State of the Industry A Closer Look at the Customer Experience Over the holidays, the news highlighted the growth of retail sales (+5.2%) and specifically online sales growth (+18%), and rightfully so. But what is often buried in the headlines is the area of the greatest growth in retail โ Buy Online and Pickupโฆ Read More »
As published on Meridian Kiosks blog Think back to the last time you had to check-in somewhere. Perhaps it was this morning when you arrived at a meeting, your last visit to the doctor, or in a hotel the last time you traveled. Regardless of when or where you last checked in, when you reflect back on yourโฆ Read More »
Airline Kiosk Check-In News Multiple articles on the new Alaska Air announced policy of removing check-in kiosks and forcing mobile only.ย We don’t fly very often and are in the TSA program. Still, we tend to print boarding pass to have as safety valve in case we forgot to charge the mobile.ย Thanks to Hilton Schwartz of Canadaโฆ Read More »
Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY:ย Architectural and Transportation Barriers Compliance Board. ACTION:ย Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (โAccess Boardโ or โBoardโ)โฆ Read More »
Patient Check-In Kiosk News Streamline the Patient Sign-in Process and COVID-19 Protocols with Self-Service Kiosks or Tablets To help combat COVID-19, a self-service patient sign-in kiosk or tablet can streamline new COVID-19 protocols and can even be touchless to keep patients and employees safe. Patient check-in kiosks can automate COVID-19 procedures, sign patients in and offer secure EMVโฆ Read More »
Newsletter from our member Touchsourceย and their patient check-in kiosk. Patient Self Check-In Kiosks from Touchsource: Elevate Your Patient’s Experience and Alleviate Pressure on Staff asd Why Patient Self Check-In Kiosks from TouchSource… With over 15 years of experience, TouchSource, Inc. is an industry leader in public information and self-service kiosks.ย Weโve brought that experience to the patient self-check-inโฆ Read More »
Look for Olea Kiosks at booth # 11419 on the HIMSS16 exhibition floor in Las Vegas, Nevada. LAS VEGAS, NV โ 3/1/16 Olea Kiosks will be showing the industryโs latest adjustable check-in healthcare kiosk at the 2016 HIMSS Conference & Exhibition at the Sands Expo and Convention Center in Las Vegas, Nevada from Feb. 29 โ March 4,โฆ Read More »
Self-Order Software Solutions Come toย NRA booth 6576ย in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience.ย Website link Self-service and digital ordering is the way of the future for quick-service restaurants. Asโฆ Read More »
Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in theโฆ Read More »
Social Security Kiosks Big contract for Social Security Administration announced for ADA-compliant kiosks. News from ReliaSource which was actually awarded the contract ($15.6M total?). Looks like $4M of that was service and maintenance. Interesting how it was titled “Visitor Intake Processing”. Summary Brief Great news for local manufacturer KIOSK winning a contract worth a total of $19M overโฆ Read More »
Self Service Ticketing Kiosk Comprehensive writeup on the self service ticketing kiosk by Kiosk Group. Everything you need to know about self-service in ticketing and starting your own ticket kiosk project! Summary Here is an outline of the article What is a self-service ticket kiosk? Where are ticketing kiosks used? What types of components make up a ticketingโฆ Read More »
REDYREF Kiosks Gold Sponsor REDYREF, our latest Gold Sponsor, is an Americanย kiosk manufacturerย headquartered in New Jersey. The company has been designing, engineering and manufacturing innovative self-service kiosk solutions for over 100 years.ย For more informationย visit REDYREF’s websiteย or emailย [email protected]. REDYREFโs expertise covers applications ranging from digital directories to QSR ordering, ticketing, bill payment, and wayfinding. But what sets themโฆ Read More »
Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.
The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.
Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.
Editors Note: Originally published on Gizmodo 2/26/2019. This is an excerpt. Here’s an Alexa Idea I Actually Like Cedars-Sinai patient. You can see the Amazon Echo mounted on the wall behind him. Photo:ย Cedars-Sinai While itโs hard not to roll your eyes at voice assistants getting added toย every single thing in the smart home, a Los Angeles hospital isโฆ Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heartโฆ Read More »
From Patientkiosk.io Contactless Kiosk Patient Workflow News Fromย Olea websiteย Oct2021 The CERTIFY Care platform now integrates with Oleaโs self-service healthcare kiosks for a satisfying and convenient patient experience.ย ย CERTIFY Health provides healthcare organizations with modernized solutions to optimize patient care and experience, from onboarding to check-in and payments. This includes CERTIFY Care, an omnichannel digital platform that streamlines patientโฆ Read More »
As a public techno service here are some of the recently released machine learning devices available. Say โHelloโ to Google Coral Edge TPU, Googleโs custom ASIC for machine learning has arrived. Duringย Injong Rheeโs keynote at last yearโsย Google Nextย conference in San Francisco, Google announcedย two new upcoming hardware products: a development board and a USB accelerator stick. Both products wereโฆ Read More »
FOR IMMEDIATE RELEASE: Goodwillยฎ Empowers Workers with Employee Kiosk San Antonio, Texas. โ March 24, 2017 โ Goodwill Industriesยฎ of the Valleys has a strategic priority to be a โremarkable place to workโ. Enhancing internal communications is a key component of this initiative. With two thirds of its workforce in the field, with no access to email, theโฆ Read More »
PR originally published on BusinessWire KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019 Real-time data intelligence through Digital Signage. January 09, 2019 12:00 PM Eastern Standard Time LOUISVILLE, Colo.–(BUSINESS WIRE)–Beabloo, a pioneering company in Active Customer Intelligence solutions that improve retail customer experience, is collaborating withย KIOSK Information Systemsย (KIOSK), an industryโฆ Read More »
Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated withโฆ Read More »