Restaurant POS Systems TOAST, Clover, Aloha, GRUBBRR

By | September 19, 2024
Restaurant POS ecosystem

Last Updated on September 19, 2024 by Craig Allen Keefner

Restaurant Point of Sale Presentations

We went to FSTEC this year in Dallas and some of the presentations are pretty interesting. Thanks to Olea Kiosks , Pyramid Computer and Nanonation Software for making this possible.

Restaurant spending

Restaurant spending

Presentations

Excerpts

$27 million reasons to care  — Businesses across the U.S. in cities with Fair Workweek laws paid more than $27 million in violations last year.* This includes the cost of fines and court-ordered restitution to employees. *This includes fines and restitutions paid by the
following businesses in 2022: Chipotle, Shake Shack, McDonald’s, Ruth’s Chris Steak House, and Del Frisco’s.

Generative AI in restaurant marketing
○Examples
○Recommendations
○What to watch out for
Where else to use AI
○Guest journey / funnel stages
○Sentiment Analysis
○Segmentation
○Pricing
Takeaways

NCR Voyix Consumer Marketing is an all-in-one loyalty and marketing solution that helps brands drive additional revenue by  removing the guesswork from customer data and creating personalized offers and communications that influence guest behavior.

 

Today’s Session Content
• Importance and growth of digital and third-party channels
• Delivery service partner performance metrics
o Speed
o Premiums & Fees
o Accuracy
o Satisfaction
• Restaurant vs Convenience Store comparisons
• Delivery service partner rankings

restaurant POS data

restaurant POS data

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk