NRA QSR

McDonalds Kiosk Effect dominates NRA Show

McDonalds Effect dominates NRA Show – Exhibitor Gallery from KMC

 

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits.  Below is video of Pyramid Computer booth. Visit their YouTube channel for more!


Good review of self-order kiosks at NRA 2018.  Elliott presents photo gallery of 35 different booths at the recent National Restaurant Show.

See the gallery article: KioskMarketplace and Elliott Maras

There were some notable not presents such as Acrelec and RedyRef.

Given the recent spate of RFPs related to fast casual it is not surprising to see big turnout though at this show.  Still,  the media always gets ahead of itself trying to announce “what’s coming” is the same as “what is” and it rarely is.

The Ziosk iteration went from concept to installment over many years and it is a relatively mature product now entering its replacement cycle.  Lifecycle coming into play for the units.

Still, it has been several years of “they are coming” and last time I checked at Wendy’s there is nothing, or any of the other fast casuals here in the area and we are looking at a fairly “hot” market here in Denver.

Companies are certainly exploring the idea.  Which format or form factor they eventually settle on is still to be determined.

Excerpt:  

What a difference a year makes! Last year’s National Restaurant Show featured 12 self-serve kiosks. This year, the number on display at Chicago’s McCormick Place nearly tripled as kiosk manufacturers scrambled to meet the restaurant industry’s demand to improve customer service with new technology.

As McDonald’s continues its nationwide rollout of self-order kiosks, thousands of QSRs and fast casual restaurants don’t want to get left behind and are shopping the market.

Click here for more: KioskMarketplace Gallery

McDonalds Kiosks news items

  • ZIVELO Wins Two Awards at ICX Summit 2018/06/14 ZIVELO Wins 2 Awards at ICX Summit for Achievement in Interactive Customer Experiences. The #1 QSR mobile kiosk company receives two awards Dallas, TX – June 13, 2018 – ZIVELO, the leader in interactive self-service kiosk and digital signage solutions in the QSR arena, has been appointed to receive two prestigious awards at the ICX Summit in ...
  • Drive Thru Kiosk Solutions – Real World 2018/06/10 Drive Thru Kiosk Solutions From Steve Evans and Nextep Hello all! It’s been pretty busy but I wanted to stop for a moment and congratulate the following 5 locations for their implementations of our World’s Fastest Drive Thru™ Solution: • Bennett Holdings Group – #10199 Johnstown, PA • Kristen Chandler – #68779 Midland, TX • Russell Rogers – #50511 Bentonville, AR • ...
  • Feature – EMV Self-Service Update for Self-Order Kiosks 2018 2018/06/10 EMV Update for Self-Order Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will  be, but not yet.   Our prime supporting sponsor for this update is KioWare. Thanks! By Richard Slawsky contributor Which costs more, complying with new regulations or ...
  • Wendy’s CEO Talks About Kiosks, Drive-Thrus & Future of Fast Food – The Street 2018/06/10 Wendy’s CEO Talks About Future of Fast Food – Kiosks and Drive-Thrus – The Street TheStreet talks exclusively with Wendy’s CEO Todd Penegor about how he is trying to reinvent the food ordering process. Click here for full interview. Below are some of the points covered.Some points covered and made by Penegor:How many installed?  200 in ...
  • Self-Order Solutions Take Center Stage at Restaurant Show 2018/06/08 Self-Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. The 99th annual National Restaurant Association trade show wrapped up its four-day run May 22, but one of the hottest ...
  • McDonald’s CEO: We are evolving the business in a meaningful way 2018/06/08 McDonald’s CEO: We are evolving the business in a meaningful way9:00 AM ET Mon, 4 June 2018 In a wide-ranging interview, Steve Easterbrook, McDonald’s CEO talks about the company’s new headquarters, adapting new technology, including new ways to order food, adding an international menu, and why tariffs are unlikely to impact the company’s bottom..McDonald’s CEO: We ...
  • Benefits of Utilizing Self-Service Kiosks in Quick Service & Fast Casual 2018/05/31 Benefits of Utilizing  Self-Service Kiosks in Quick  Service & Fast Casual May 2018  |  www.frankmayer.com The following is excerpt from the latest whitepaper by Frank Mayer and Associates, Inc. covering Self-Service Kiosks in Quick Service and Fast Casual.  See the complete whitepaper on the Frank Mayer website. ContentsForward Enhanced Customer Service Improved Productivity Increased Profits Conclusion ResourcesForward Recent industry news pertaining to quick service restaurants (QSRs) and ...
  • McDonalds Kiosk Effect dominates NRA Show 2018/05/31The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits as hardware and software manufacturers rushed to meet the demand from restaurants. Source: www.fastcasual.com Good review of self-order kiosks at NRA 2018.   Excerpt:   What a difference a year makes! ...
  • QSR Ordering Kiosks And Out-Of-Stock Shoes 2018/05/10 From Pymnts.com article QSR Ordering Kiosks Evolved From A 1980s Solution For Out-Of-Stock Shoes As a college student in the 1970s, Murray Lappe heard that his fellow students wanted to promote their organizations through a new medium. During a retreat, the students thought of having a traditional bulletin board, but Lappe had an alternate take: Why not ...
  • The rise of the machine: Stores and restaurants turn to self-service kiosks – 2018/05/04 Self-service kiosks at McDonalds restaurants are part of a national trend toward automation at stores and restaurants driven by tech-savvy consumers and the ri… Source: buffalonews.com Nice article. The rise of the machine: Stores and restaurants turn to self-service kiosks
  • McDonalds Kiosk – Great Falls Montana Video 2018/04/24 McDonalds Kiosk – Great Falls Montana Video   Self-serve kiosks are making their debut in the fast food industry! The recently renovated 10th Ave. McDonald’s here in Great Falls has just added self-serving kiosks to their menu.  Instead of 3 places to order, there are now 8 in the newly designed restaurant. In an effort to offer a better ...
  • Hospitality Kiosks – What the Kiosk Can Do for Hotels and Restaurants 2018/03/16What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com https://www.pymnts.com/news/retail/2018/self-order-digital-kiosk-customer-experience/ Excerpt:Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all different,” Bite CPO Steven Truong has said. “Our recognition and learning algorithm ...
  • McDonald’s tech updates have some workers jumping ship 2018/03/14 For Dudley Dickerson, the mobile-app orders were the last straw.McDonald’s has been updating with new technology, delivery, a revamped menu and curbside pickup. But the “Experience of the Future” has employees handling more tasks — in many cases, they say, without pay raises or adequate staffing. So Dickerson, 23, handed over his spatula for the ...
  • McDonald’s: More touch screens and table service just the beginning of change – Nov. 17, 2016 2018/03/13 McDonald’sCEO Steve Easterbrook says the fast food giant is rolling out self-order kiosks, mobile pay options, an updated interior design, even table service. Source: money.cnn.com
  • Habit to Test Breakfast, Develop App, Kiosks | Orange County Business Journal 2018/03/02 Habit Restaurants Inc. (Nasdaq: HABT) in Irvine will test breakfast menu items and develop a digital mobile app and a kiosk ordering system. Source: www.ocbj.com Other restaurant groups—including Irvine-based Yogurtland—have looked at the meal segment as well, as a way to get more customers through the door while morning-intensive chains such as Starbucks Corp. made a mirror-image ...



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