ACRELEC Deploys new kiosks at Wendy’s New deployment for Wendy’s by ACRELEC America We had talked with Wendys at NRF 2022 and they told us then they were very dissatisfied with their current provider reliability and the complete lack of remote monitoring. Cheap price becomes not so cheap when the kiosks run out of receipt paper and the… Read More »
In the Wild – New McDonald’s in Thornton Colorado The new McDonald’s is finally open here in Thornton and seeing McDonald’s Kiosk designs is one of my responsibilities. I have an older McDonalds down the street but the new one is right next to my golf course. Editors Note: 9/23 — see new writeup on CNN article —… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
Asian Grill Kiosks Asian Grill, known for its authentic regional cuisines, has recently implemented XPR’s self ordering kiosks and mobile application to help automate the ordering process. Along with the new equipment throughout the kitchen to help relay orders to the staff, these changes have helped to improve operational efficiency, check averages, and the overall customer experience. XPR’s… Read More »
McDonald’s Kiosk Provider ACRELEC We are happy to welcome Thibaud and ACRELEC as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, ACRELEC has many customers worldwide. US headquarters are in Chicago Some interesting facts are ACRELEC has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content
Source: digital.olivesoftware.com
The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.
The work includes:
• Adding self-order kiosks to make ordering and paying easier
• Creation of new counters that allow workers to bring food to customers at the table
• Creation of designated parking spots for mobile order pick-ups
• Expanded McCafé counters and new digital menu boards
• New dining room decorations and updated exteriors
McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.
Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market. Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »
McDonald’s Voice Order Video Nice video of prototype McDonalds Voice Order. Imagine 3 of these side by side in a NYC McDonalds. Ambient noise level in a restaurant can easily hit 80 db (Noisy Planet NIH). This prototype Kiosk ordering has 99% accuracy because a human is in the loop on every order… If interested in more info… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
McDonald’s Kiosk News From TPGi and also PR Newswire — for more information and contact you can always email info@kioskindustry.org — Also you can hear Matt Ater with McDonalds speak aboutaccessibility at the NRA show May 21st. CLEARWATER, FL, April 26, 2022 /PRNewswire/ — TPGi is honored to be recognized by McDonald’s for receiving the 2021 “Living the… Read More »
Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »
Updated – McDonald’s Kiosks Adds Accessibility More information on McDonalds incorporating screen reader software from Vispero. JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they… Read More »
Blog: Despite some reports, McDonald’s not cutting labor by adding touchscreens
Source: www.nrn.com
Point of view on what self-order kiosks at McDonalds in fact portend, require and generally mean. And its not replacing people.
From the NFB May 2021 Editors Note: McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide. Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »
Good article by Elliot Maras published last week regarding jobs and the fast food kiosk. By now you’ve already heard it — the introduction of self-order restaurant kiosks is raising fears that kiosks are killing jobs. News media outlets and websites are perpetuating the story that restaurants want to replace workers with kiosks to protect their bottom lines.… Read More »
Clover Kiosk by Samsung+Nanonation New entry in the McDonalds kiosk field. Interesting too since not only does Nanonation provide self-order platform, they also provide robust digital signage and menuing software. From the Nanonation website Samsung’s state-of-the-art kiosk platform combined with Nanonation’s content and application management tools is a win-win for any business The Samsung Kiosk platform is a… Read More »
From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space July 30, 2019 — Also McDonalds Kiosk News Tillster Kiosk Market – McDonalds Kiosks in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King… Read More »
LG Kiosk News Noted on Korea News It was coming we all knew and here is some news on the LG Kiosk for restaurants. Will be launched first in the Korean home market and later in Europe and North America, likely by the end of the year. This unit is being shown all over the world right now… Read More »
Digital Menu Boards – How Much They Cost and What About Installation? In this article we’ll look at two of the major considerations for digital menu board. First what are the costs and second, lessons from installation case study for major restaurant chain. For installation case study we have the McDonald’s Drive Thru Menu Board case study. Digital… Read More »
The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits as hardware and software manufacturers rushed to meet the demand from restaurants.
Source: www.fastcasual.com
Good review of self-order kiosks at NRA 2018.
Excerpt:
What a difference a year makes! Last year’s National Restaurant Show featured 12 self-serve kiosks. This year, the number on display at Chicago’s McCormick Place nearly tripled as kiosk manufacturers scrambled to meet the restaurant industry’s demand to improve customer service with new technology.
As McDonald’s continues its nationwide rollout of self-order kiosks, thousands of QSRs and fast casual restaurants don’t want to get left behind and are shopping the market.
Kiosk hardware and software manufacturers continue to fine tune their self-order kiosks, while POS system manufacturers introduce kiosk modules that integrate with mobile ordering, kitchen display systems and back-office management software.
Many of the offerings on display support customer conveniences beyond self-order and pay, such as order pickup, nutrition information, digital messaging and customer loyalty programs.
Following are highlights from the trade show floor listed in alphabetical order:
One of just 20 nationwide, this McDonald’s employs 15 more people than the previous Downers Grove location. Source: patch.com McDonald’s has announced it will expand Create Your Taste to 2,000 restaurants nationwide by the end of 2015. But for now, Downers Grove is one of 20 locations in the U.S. with build-your-own-burger-via-kiosk capabilities. The Create Your Taste… Read More »
https://youtu.be/5TK9FADkzcI Source: www.youtube.com PostCounter: 127
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.
Source: www.kioskmarketplace.com
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.
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Looks like McDonald’s Malaysia has brought in their self-serving kiosk into Malaysia. Yay, no more need to deal with counter staff!
Source: thehypedgeek.com
What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com What The $1B Kiosk Industry Can Do For Hotels And Restaurants Excerpt: Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all… Read More »
McDonalds Drive-Thru Kiosks During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers. With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs? Fantastic to be… Read More »
Read More: The Truth About Self-Serve Kiosks At Fast Food Restaurants Self-Service Fast Food Order Kiosks Transforming Customer Experience The same principles for self-order kiosks and increasing sales in fast-food restaurants work across market verticals. At an airline kiosk, a simple upsell to get better seating usually works for example. In hospitality its much easier to click off… Read More »
McDonalds Kiosk – Great Falls Montana Video Self-serve kiosks are making their debut in the fast food industry! The recently renovated 10th Ave. McDonald’s here in Great Falls has just added self-serving kiosks to their menu. Instead of 3 places to order, there are now 8 in the newly designed restaurant. In an effort to offer a better… Read More »
New Standard Kiosk from Evoke Creative Introducing the most modular and customizable kiosks we’ve ever created here at Evoke. This versatile unit allows you to choose how it looks, feels, and operates, creating a true representation of your brand. The EV SERVE is our brand-new standalone kiosk for the hospitality sector. Its adaptable design permits the option for… Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
BY ED RENSI — The real faces of the Fight for $15 are the young people and small business owners who have had their futures compromised.
Source: www.forbes.com
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