ZIVELO Wins 2 Awards at ICX Summit for Achievement in Interactive Customer Experiences. The #1 QSR mobile kiosk company receives two awards Dallas, TX – June 13, 2018 – ZIVELO, the leader in interactive self-service kiosk and digital signage solutions in the QSR arena, has been appointed to receive two prestigious awards at the ICX Summit in Dallas… Read More »
What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com What The $1B Kiosk Industry Can Do For Hotels And Restaurants Excerpt: Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all… Read More »
Excerpt from Wannado Dunkin’ announced it will host a grand opening celebration on Tuesday, February 4 to unveil its newest Next Generation Store in Nashville located at 400 21st Avenue South. Attendees will get a glimpse at the store’s new modern design and in-store innovations, including a cold beverage tap system and Dunkin’ on Demand digital kiosk. With fully… Read More »
Excerpt from TimeOut NY Taco Bell keeps ringing the bell with additional Taco Bell Cantinas set to take over New York City. The latest opening, reported earlier this week by the Commercial Observer, is located at 976 Sixth Avenue between West 35th and 36th Streets in Midtown and will be the first multi-level Taco Bell Cantina in the city.… Read More »
McDonald’s Drive-Thru Outdoor LCD Failures Worth noting the noting of this isotropic screen failure at McDonalds Drive-Thru in California (Sep2020). Further investigation points to a Samsung OH55F, which given the specifications, is surprising. Our guess is the vendor supplying these is Coates and we have sent a query to them asking about this. January 31 Update See our… Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
BY ED RENSI — The real faces of the Fight for $15 are the young people and small business owners who have had their futures compromised.
One of just 20 nationwide, this McDonald’s employs 15 more people than the previous Downers Grove location. Source: patch.com McDonald’s has announced it will expand Create Your Taste to 2,000 restaurants nationwide by the end of 2015. But for now, Downers Grove is one of 20 locations in the U.S. with build-your-own-burger-via-kiosk capabilities. The Create Your Taste… Read More »
McDonalds Drive-Thru Kiosks During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers. With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs? Fantastic to be… Read More »
The company is opening 150 “Create Your Taste” outlets there this year.
The company currently has more than 2,000 stores in China.
EMV Update for Self-Order Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will be, but not yet. Our prime supporting sponsor for this update is KioWare. Thanks! By Richard Slawsky contributor Richard Slawsky is an Educator and freelance writer,… Read More »
Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market. Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »
McDonalds Kiosk – Great Falls Montana Video Self-serve kiosks are making their debut in the fast food industry! The recently renovated 10th Ave. McDonald’s here in Great Falls has just added self-serving kiosks to their menu. Instead of 3 places to order, there are now 8 in the newly designed restaurant. In an effort to offer a better… Read More »
The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits as hardware and software manufacturers rushed to meet the demand from restaurants.
Good review of self-order kiosks at NRA 2018.
What a difference a year makes! Last year’s National Restaurant Show featured 12 self-serve kiosks. This year, the number on display at Chicago’s McCormick Place nearly tripled as kiosk manufacturers scrambled to meet the restaurant industry’s demand to improve customer service with new technology.
As McDonald’s continues its nationwide rollout of self-order kiosks, thousands of QSRs and fast casual restaurants don’t want to get left behind and are shopping the market.
Kiosk hardware and software manufacturers continue to fine tune their self-order kiosks, while POS system manufacturers introduce kiosk modules that integrate with mobile ordering, kitchen display systems and back-office management software.
Many of the offerings on display support customer conveniences beyond self-order and pay, such as order pickup, nutrition information, digital messaging and customer loyalty programs.
Following are highlights from the trade show floor listed in alphabetical order:
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.