Tag Archives: mcdonalds kiosk

McDonald’s Kiosks: From clunky prototypes to sleek ordering hubs, McDonald’s kiosks have come a long way. Today, they’re revolutionizing the fast-food giant’s operations, offering convenience, customization, and a touch of tech-infused fun.

Self-Service Superstars:

Gone are the days of yelling your order over a crowded counter. McDonald’s kiosks boast user-friendly touchscreens where you can browse menus at your own pace, customize meals down to the last pickle, and place orders with just a few taps. No more waiting in line, just tap and go!

Foodie Powerhouses:

McDonald’s kiosks aren’t just order-takers; they’re foodie powerhouses. Imagine high-resolution pictures showcasing mouthwatering burgers and fries, interactive displays letting you virtually build your own McFlurry, or nutritional filters helping you find the perfect salad option. Kiosks make food exploration a visual and engaging experience.

Data-Driven Decisions:

McDonald’s kiosks are treasure troves of data, collecting valuable insights into customer preferences. By tracking popular menu items, order frequency, and even customization choices, restaurants can tailor their offerings, optimize portion sizes, and personalize promotions. This data-driven approach allows them to stay ahead of the curve and keep customers coming back for more.

The Future of Flavor:

The future of McDonald’s dining is bright, and kiosks are a key ingredient. Imagine kiosks recommending menu items based on your past orders, offering loyalty rewards programs, or even suggesting drink pairings with your meal. The possibilities are endless, creating a personalized and dynamic dining experience.

So, the next time you see a McDonald’s kiosk, don’t just see an ordering machine. See a portal to a future of convenience, customization, and flavor exploration. The future of McDonald’s is here, and it’s checking itself out, one tap at a time.

In conclusion, McDonald’s kiosks are no longer just futuristic gadgets; they’re becoming an essential part of the fast-food experience. With their focus on convenience, customization, and data-driven insights, they’re poised to revolutionize the way we order, eat, and enjoy our McDonald’s favorites.

Drive Thru Digital Menus Outdoor – Technical Review

Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market.  Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »

Market Research Restaurant Report for McDonalds and Other – Worldwide

Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets.  They actually contacted us and we provided input on McDonald’s and Burger King.  Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »

Legal News — McDonalds Sued for Improper Use of AI Biometric Data in Drive-Thru

Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note:  You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »

Kiosk Accessibility – McDonalds Kiosk Article

Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »

Inclusive Kiosks – McDonalds Kiosks Incorporating Vispero

Updated – McDonald’s Kiosks Adds Accessibility More information on McDonalds incorporating screen reader software from Vispero. JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they… Read More »

McDonald’s Kiosks and National Federation of the Blind Collaborate

From the NFB May 2021 Editors Note:  McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide.  Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »

McDonald’s Kiosk News — Mcd KIosk

McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

Source: digital.olivesoftware.com

The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.

The work includes:

• Adding self-order kiosks to make ordering and paying easier

• Creation of new counters that allow workers to bring food to customers at the table

• Creation of designated parking spots for mobile order pick-ups

• Expanded McCafé counters and new digital menu boards

• New dining room decorations and updated exteriors

McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.

Clover Kiosk by Samsung & Nanonation

Clover Kiosk by Samsung+Nanonation New entry in the McDonalds kiosk field. Interesting too since not only does Nanonation provide self-order platform, they also provide robust digital signage and menuing software. From the Nanonation website Samsung’s state-of-the-art kiosk platform combined with Nanonation’s content and application management tools is a win-win for any business The Samsung Kiosk platform is a… Read More »

Self Order Kiosks – Asian Grill Opens New Location

Asian Grill Kiosks Asian Grill, known for its authentic regional cuisines, has recently implemented XPR’s self ordering kiosks and mobile application to help automate the ordering process. Along with the new equipment throughout the kitchen to help relay orders to the staff, these changes have helped to improve operational efficiency, check averages, and the overall customer experience. XPR’s… Read More »

McDonalds Kiosk Effect dominates NRA Kiosk Show

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year’s exhibits as hardware and software manufacturers rushed to meet the demand from restaurants.

Source: www.fastcasual.com

Good review of self-order kiosks at NRA 2018.

 

Excerpt:  

What a difference a year makes! Last year’s National Restaurant Show featured 12 self-serve kiosks. This year, the number on display at Chicago’s McCormick Place nearly tripled as kiosk manufacturers scrambled to meet the restaurant industry’s demand to improve customer service with new technology.

 

As McDonald’s continues its nationwide rollout of self-order kiosks, thousands of QSRs and fast casual restaurants don’t want to get left behind and are shopping the market. 

 

Kiosk hardware and software manufacturers continue to fine tune their self-order kiosks, while POS system manufacturers introduce kiosk modules that integrate with mobile ordering, kitchen display systems and back-office management software.

 

Many of the offerings on display support customer conveniences beyond self-order and pay, such as order pickup, nutrition information, digital messaging and customer loyalty programs. 

Following are highlights from the trade show floor listed in alphabetical order:

McDonald’s Create Your Taste Menu Well Received

One of just 20 nationwide, this McDonald’s employs 15 more people than the previous Downers Grove location. Source: patch.com McDonald’s has announced it will expand Create Your Taste to 2,000 restaurants nationwide by the end of 2015. But for now, Downers Grove is one of 20 locations in the U.S. with build-your-own-burger-via-kiosk capabilities.   The Create Your Taste… Read More »

McDonalds Kiosk- website disputes claim Wendy’s replaced workers with kiosks

Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.

Source: www.kioskmarketplace.com

Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.

Read More

Hospitality Kiosks – What the Kiosk Can Do for Hotels and Restaurants

What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com What The $1B Kiosk Industry Can Do For Hotels And Restaurants  Excerpt: Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all… Read More »

McDonalds Drive Through Kiosk Designs – Deployed

McDonalds Drive-Thru Kiosks During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers. With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs? Fantastic to be… Read More »

The Truth About Self-Service Fast Food Kiosks At Restaurants

Read More: The Truth About Self-Serve Kiosks At Fast Food Restaurants Self-Service Fast Food Order Kiosks Transforming Customer Experience The same principles for self-order kiosks and increasing sales in fast-food restaurants work across market verticals. At an airline kiosk, a simple upsell to get better seating usually works for example. In hospitality its much easier to click off… Read More »

McDonalds Kiosk – Great Falls Montana Video

McDonalds Kiosk – Great Falls Montana Video   Self-serve kiosks are making their debut in the fast food industry! The recently renovated 10th Ave. McDonald’s here in Great Falls has just added self-serving kiosks to their menu.  Instead of 3 places to order, there are now 8 in the newly designed restaurant. In an effort to offer a better… Read More »

New Kiosk Model From Evoke Creative Supplier for McDonalds

New Standard Kiosk from Evoke Creative Introducing the most modular and customizable kiosks we’ve ever created here at Evoke. This versatile unit allows you to choose how it looks, feels, and operates, creating a true representation of your brand. The EV SERVE is our brand-new standalone kiosk for the hospitality sector. Its adaptable design permits the option for… Read More »