How to Build a Field Service Offering for Kiosk OEMs — From Blueprint to Market Launch
The Process of Setting Up a Field Service Offering A practical guide for OEMs turning after-sales support into a 50%-margin growth engine. In a previous article, I’ve outlined and elaborated on the reasons why a kiosk OEM should consider launching their own field service offerings. These entail financial benefits to the OEM, Total Cost of Ownership benefits to… Read More »