TeleRobot kiosk highlights ER in Burleson

By | April 9, 2014

Plaza Medical Center opens next week and the Tele-Robot Kiosk is amazing.



By Tammye Nash/[email protected]

When Plaza Medical Center’s new ER in Burleson opens to the public on April 15, patients will have the benefit of the latest technological advances.

Plaza Medical Center of Fort Worth is a Hospital Corporation of America North Texas Division hospital, and the ER in Burleson is a department of Plaza Medical Center. The ER in Burleson was introduced to the community with a grand opening celebration Saturday.

The technology in Burleson’s newest ER facility starts with the



patient kiosk just inside the entry door that allows patients to check in themselves and includes a robot that allows specialists at Plaza Medical Center’s main campus in the Fort Worth to treat patients from afar. The technology includes state-of-the art digital imaging and lab equipment, and even a mechanism that allows staff to turn a treatment room into a safe room for patients at risk of harming themselves.

The In Touch Health tele-robot can move from room to room and is completely interactive, PMC CEO Clay Franklin said.

“It’s a bit eerie, really, when it comes in and starts talking to you,” he said.

The robot includes an audio connection and a view screen that allows the patients to see and communicate with the physicians in a different location. The doctors can zoom in or out and speak with the patient, and the robot takes readings —heart rate, blood pressure, etc. — that allow the doctors, on site and elsewhere, to make quick, accurate diagnoses.

Franklin said that Plaza Medical Center in Fort Worth is already the first comprehensive stroke treatment hub in the area, since it is home to the Texas Stroke Institute. With strokes, he said, “speed of care is critical,” and with the tele-robot technology, stroke victims at the ER in Burleson will have access to all the specialized knowledge that will help create the best outcome in treatment.

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Author: Staff Writer

Craig Keefner is the editor for Kiosk Industry (Self Service Kiosk Machine). Opinions and point of view here on kioskindustry is not necessarily the stance of the Kiosk Association or -- With over 40 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.