Airline Check-in Kiosks – Southwest fixed glitch – flights to normal

By | October 12, 2015

On Sunday, the unspecified computer glitch forced Southwest to manually check-in many passengers, requiring agents to write out boarding passes by hand. Online and mobile check-in appeared to be mostly unaffected, and many customers were able to check in via Southwest’s airport kiosks. The biggest hold-up came for fliers trying to check bags for their flights.

Source: www.usatoday.com

Author: Kiosk Industry

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.