Airline Check-in Kiosks – Southwest fixed glitch – flights to normal

By | October 12, 2015

On Sunday, the unspecified computer glitch forced Southwest to manually check-in many passengers, requiring agents to write out boarding passes by hand. Online and mobile check-in appeared to be mostly unaffected, and many customers were able to check in via Southwest’s airport kiosks. The biggest hold-up came for fliers trying to check bags for their flights.

Source: www.usatoday.com

Author: Staff Writer

Craig Keefner is the editor and author for most Kiosk Association and kiosk industry. With over 25 years in the kiosk industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.