Category Archives: Kiosk Newsbits

Kiosk manufacturer news from the Kiosk Association

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

McDonald’s hires more staff since installing automated kiosks

The Winter Garden location has increased from 50 employees to almost 70 since the kiosks were added two months ago.

Source: www.orangeobserver.com

“I would say that, for the employees, it’s actually allowed them to interact on their terms,” Watson said regarding how it has benefitted the employees at his store. “It’s a little more of a personal experience. We used to have a 6-step process on greeting customers, like robotic, you (did) these steps over and over again. … Now it’s more personalized (because) we allow the employees to engage with the customers and greet them within reason. So a younger employee will greet a younger customer with ‘Hey man, what’s up?’”

Advocates for the Blind Sue Over Wi-Fi Kiosks

New York City’s public Wi-Fi kiosks aren’t sufficiently accessible to blind people, according to claims made in a lawsuit filed Thursday by attorneys representing advocates for the disabled.

Source: www.wsj.com

The kiosks include Braille labels next to a 911 button and a headphone jack. The kiosk’s touch-screen tablet is also at a level so that those in a wheelchair are able to use it, according to a CityBridge spokesman.

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Mindy Jacobsen, a 65-year-old Brooklyn resident, is one of three blind residents suing the city. Last week, Ms. Jacobsen, who teaches technology courses in Manhattan, said she plugged her headphones into a kiosk on Eighth Avenue, hoping to use it for directions. But the maps feature was on the touch screen, which Ms. Jacobsen couldn’t use.

 

A 911 call can only be placed when an on-screen prompt is pressed.

A drive-thru, a fitting room and self-serve kiosks

Concept store tests fresh ways of meeting online shoppers’ evolving needs OTTAWA, Oct. 29, 2015 /CNW/ – Canada…

Source: www.newswire.ca

The pilot store features a bright, free-flowing environment and offers a range of new customer conveniences, such as self-serve shipping stations, that allow online shoppers and small business owners alike to do business quickly and easily:

  • Drive-thru parcel pickup. Customers never have to get out of their car. At the welcome kiosk, they simply scan the barcode on their smartphone or paper pickup notice, then drive ahead to receive the item at the pickup window. (The canopy will protect them and their item in bad weather). If the parcel is big or heavy, staff will place it in the customer’s vehicle.
  • All-in-one self-serve shipping station. A unique technology lets customers send their parcels anywhere in Canada 24/7. Using a touch screen, the customer selects their parcel service, scans their item for weight and size, pays by debit or credit card and prints their shipping label. Once they scan the barcoded label and place the parcel in the drop box, a receipt confirms the item is on its way, and ready for them to track online.
  • A fitting room. Customers can try on the outfit they bought online right away to see if it is right for them. The spacious 50-square-foot private space is equipped with a full mirror and a small bench – like any retail store. If the item isn’t right for them, they have the added convenience of being able to return it immediately.
  • Self-serve vending kiosk. Customers can buy stamps, shipping supplies such as PriorityTM Prepaid and XpresspostTM Prepaid envelopes or bubble envelopes, gift cards and more. The user-friendly self-serve transactions are quick and customers can avoid lineups at the counter.
  • Extended hours. While the self-serve kiosks and shipping stations are in a section that’s open 24/7, the centre’s extended full-service hours for the drive-thru, the fitting room and more complex transactions with the help of our staff are 9 a.m. to 9 p.m. Monday to Friday, and 9 a.m. to 5 p.m. Saturday and Sunday.

The store also offers free Wifi and larger postal boxes for customers. Canada Post can also rent space in the store to other retailers to open a pop-up store, or short-term sales outlet – an emerging retail trend.

For the first half of 2015, the number of parcels from fashion retailers delivered increased by 18 per cent while in the Greater Toronto Area, they grew 28 per cent compared to the previous year. Canada Post delivers two out of three parcels ordered online in the country.

China Kiosk and Vending Show (CVS) 2016: April 2017 Shanghai

SHANGHAI, July 27, 2016 /PRNewswire/ — Following the Successful China International Self-service, Kiosk and Vending Show (CVS) 2016: a New Date Se

Source: www.prnewswire.com

The 14th China International Self-service, Kiosk and Vending Show (CVS) will meet you in April 2017 in Shanghai. As a must-attend show dedicated to vending, self-service and OCS industries for more than ten years, the 14th CVS Show is worth looking forward to the show will be held as a part of HOTEL PLUS covering a total exhibition area of 200,000 square meters, and is expected to attract more than 100,000 professional buyers from various industries.

Posiflex Launches New TK Series Interactive Kiosks

Posiflex Launches New TK Series Interactive Kiosks See link for more info and the video is recommended Paragon TK-3200 Series – 32” Interactive Kiosk Packed with functionality and convenience in an appealing design, the Paragon TK-3200 Series is a 32” interactive kiosk that is suited for retail stores, quick service and fast casual restaurants. It serves as a seamless… Read More »

Absolute Worldwide Logistics Member

Absolute Worldwide Logistics joined as a charter member of the Kiosk Industry Group.  Below is a profile of them and their services. Thank you John! Absolute Worldwide Logistics is a hybrid domestic and international freight forwarder to the kiosk, store fixture, and digital signage community. AWL offer a full menu of flexible and tailored service options to deliver… Read More »

People : Pete Balistrieri joins Frank Mayer and Associates, Inc.

Pete Balistrieri joins Frank Mayer and Associates, Inc. as Account Executive  Frank Mayer and Associates, Inc. June 21, 2018 Frank Mayer and Associates, Inc.’s newest account executive Pete Balistrieri brings more than two decades of experience working with global brands on integrated marketing campaigns.  His extensive understanding of targeted brand strategies and consumer preferences allows him to partner with… Read More »

WiFi Kiosks To Bring Free Wi-Fi To Newport

The first free Wi-Fi nodes in the region will be going up in Newport later this year.

Source: wvxu.org

As many as 30 kiosks will be installed. Jon Salisbury with Nexigen says they’ll be nine feet tall, wrapped in carbon fiber, and will help users connect with the city.

 

“They have multiple large outdoor displays, as well as extremely fast Wi-Fi internet access, charging stations, as well as tablet devices.”

Salisbury says the nodes are a public-private partnership, and Newport will make money through ad revenue.

 

“Based on preliminary, anticipatory numbers, we believe the city could make anywhere between $6,000 and $14,000 monthly.”

 

Salisbury says 150 businesses have already signed on as advertisers.

Vending Kiosk – Moscow Giant Vending Machines

Mayor Sergei Sobyanin’s crusade against street kiosks in central Moscow has entered a new phase with the installation of about 60 colossal “new breed” vending machines in the city over the next two months.

Source: www.themoscowtimes.com

The machines, designed by the Moscow-based Art. Lebedev Studio, come in a number of different versions, the biggest being 20 square meters in size and stocking 400 products, according to the website of the operating company, Vsyo Sam.

Key Insights into Employee Communication

The second trend I anticipate will involve kiosks. There will always be kiosks, and more and bigger can be expected. But mobility platforms, held in the hand, are likely to be an extension of the kiosk concept, individualized for each user. Image a mini hot spot that allows the user to walk into its radius and on their… Read More »

Do cashless restaurants discriminate against the poor?

Fast-casual places are ditching cash for safety and efficiency. Critics say this shuts out poor people, some immigrants and those who just prefer cash.

Source: www.washingtonpost.com

The global cashless movement has reached Washington, where a growing number of fast-casual establishments and other spots are saying no to greenbacks in favor of plastic and mobile payments. Sweetgreen, the national salad chain founded by Georgetown University graduates, went cashless in most of its locations last year. Other cashless spots include a Menchie’s frozen-yogurt shop downtown, the posh Barcelona Wine Bar on 14th Street NW and the Bruery beer store at Union Market.

 

Soon, they may be breaking the law.

 

The decision to go cashless also has broader implications in the global battle between the credit-card and ATM industries.

Perhaps unsurprisingly, Visa has been a major booster of the cashless movement. The credit card company in March awarded 50 businesses $10,000 each for rejecting cash payments and has released reports touting the benefits of a cashless society.

 

 
Comments: This will be a very interesting fight over the next decade.  Governments obviously want no cash, as an all electronic economy means every transaction everywhere is known to it.

The push back due to the unbanked was quite predictable.  However, when you see a country like India has gone cashless in many spots — well, if they can figure out how to do it, we should be able to figure out how to do it.  I believe even poor countries in Africa have large cashless segments now.

This really is not a battle of if, but rather when.

Self-serve beer kiosk at Target Field Review

I didn’t wanna, you guys. But I do this stuff for you. FOR YOU.

Source: hardballtalk.nbcsports.com

He gives DraftServ credit for running a smooth operation. Well-attended and administered, with someone checking IDs before handing out cash-loaded cards & someone else oping off the area where the taps are so as to keep people from sneaking by. Macrobrews at ballparks is volume business and this is about as efficient as you can get with that.

Home Depot Self Checkout Kiosks Review – Francie Mendelsohn

Home Depot Bill Pay Kiosks reviewed by Francie Mendelsohn Every so often, industry veteran Francie Mendelsohn tests kiosks that she previously evaluated several years ago to see if they are still useful, operational and, most-importantly—enjoying popularity among the establishment’s customers.  This time, she paid a return visit to Home Depot. Years after initially installing self-checkout kiosks, Home Depot… Read More »

How Small Businesses Can Get Started with Kiosks

Small Business Kiosk Small businesses face serious challenges when it comes to implementing & optimizing technology in their business development efforts. There are a few common technology-related table stakes in which most small businesses invest.1. Website 2. Email Marketing3. Local Advertising (online search/ppc in mediums such as video, online ads, etc).If a small business is utilizing any of the above table stakes, they can be leveraged in an interactive kiosk.Interactive Kiosk GoalsBefore