Atlanta & O’Hare intro biometric kiosks

By | December 7, 2025

Last Updated on December 7, 2025 by Craig Allen Keefner

Acuity Market provides new numbers to complement the new deployment news. Thanks Maxine!

Craig Keefner‘s insight:

Earlier this month, Atlanta Hartsfield-Jackson and Chicago O’Hare — two of the world’s busiest airports — announced the introduction of biometric Automated Passport Control (APC) kiosks.


According to Maxine Most, Principal at Acuity Market Intelligence, “APC kiosks offer a cost effective and rapidly deployable means of reducing congestion at international arrivals. These announcements reflect a decisive global trend towards expediting international airport passengers through rapid adoption of automated border control technology.”

In the “The Global Automated Border Control Industry Report: Airport eGates and Kiosks”, Acuity projects that while there are currently less than 400 APC kiosks deployed in 13 airports in the US and Canada, North American and European airports will drive global APC Kiosk market expansion to nearly 8,000 units and more than $550 million in revenues by 2018, reflecting a 22% CAGR over five years.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk