HIMSS : Robots, wearables and future of healthcare kiosks

By | May 5, 2024

Last Updated on May 5, 2024 by Craig Allen Keefner

Investors, entrepreneurs and physicians at HIMSS tried to see the future through a stethoscope.

Source: www.chicagotribune.com

Telehealth was a big factor. Also what to do with patient generated data.

“The ‘quantified self’ movement has created millions and billions of data points around consumer health that just didn’t exist a while ago,“ he said. “I think we’re finding that as consumers are becoming more influential in the healthcare system, a lot of the traditional B2B players in the markets — whether that’s providers or insurance carriers — need to have a much more consumer-facing orientation.”

Meanwhile, Cook Children’s Health Care System in Fort Worth, Texas, is having success with self-serve check-in kiosks, said Theresa Meadows, the hospital and clinic system’s senior vice president and CIO, at another session. Users are cutting the time they spend in registration and are paying their fees on the spot, she said.

“Why shouldn’t the hospital be like that? Why shouldn’t you be able to register for your appointment online, show up to your organization, check in, pay your fee, and then go straight to the appointment?” she asked.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk