MyHealtheVet Kiosk aka MyHealthyvet VA

By | February 18, 2020
MyHealtheVet kiosk

We want to recognize and congratulate the VA on their continued success with the MyHealtheVet project, surpassing an amazing 5 million users this year!

“My HealtheVet is a shining example of how Veterans can play a more active role in their health care journey.” VA Secretary Robert Wilkie said about the accomplishment. “VA is committed to providing the necessary technologies to ensure that Veterans receive care when and where they need it.”

MyHealtheVet Kiosks

DynaTouch’s MHV Express™ Kiosks helped the VA achieve this major milestone by providing patients with secure access to the website over 4.5 million times, just in the last two years! The first MHV Express kiosks were acquired by the VA in 2010 to increase awareness of and enrollment in the portal at the point-of-care, and to encourage patients to opt in to Secure Messaging. The kiosks feature a user-friendly interface with rich graphics that entice Veterans to engage, and large button selections that make it fast and easy for them to do so.

MyHealtheVet kiosk

MyHealtheVet kiosk

The very first MHV Express kiosks installed were the standard upright model that DynaTouch uses for most of its TIPS eGov Kiosk™ solutions. TIPS eGov Kiosks are configured with a privacy filter, printer, rugged keyboard and trackball. After receiving a great deal of feedback from the Veterans using the systems in the early days, DynaTouch designed a sit-down kiosk configured with a standard keyboard and mouse, so Veterans could be as comfortable as possible navigating and interacting with the portal. The sit-down model soon became the VA’s most popular form factor. However, several VA facilities still prefer the upright kiosk. And some prefer a countertop kiosk due to limited floor space, or tablet kiosks for portability. All DynaTouch kiosks are powered by TIPS Kiosk Management Software, which is on the VA’s approved list of software due to its robust security features and ADA/HIPAA compliance.

Find Out More:
Read more about the accomplishments of the MHV Express Kiosk program in their press release.
Learn more about DynaTouch’s work with the VA.

DynaTouch Logo

More Healthevet

My HealtheVet is a secure website that allows you to manage your VA health care services1. Here are some of the key features:

  • Pharmacy: You can refill your VA prescriptions, track delivery, and view a list of your VA medications1.
  • Appointments: You can keep track of your upcoming VA medical appointments and get email reminders1.
  • Messages: You can communicate securely online with your VA health care team and other VA staff about non-emergency information or questions1.
  • Health Records: You can view, print, or download a copy of your VA medical record information, or enter your own health information1. You can also use My HealtheVet’s Blue Button feature to customize a report or access your VA Health Summary2.

If you are a Veteran and use the VA health care system, then a Premium My HealtheVet Account is for you. To upgrade your account, you need to be authenticated1. You can access your My HealtheVet account using any of the sign-in options3.

More Resources

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global