Retail Technology Landscape Infographic – retail kiosk

By | July 24, 2023

Last Updated on July 24, 2023 by Craig Allen Keefner

Nice graphic showing various technologies (albeit incomplete for retail kiosks).

retail technology landscape

Technology has certainly seen a big evolution over the last few decades.

In the consumer world, we’ve moved from large desktops and rotary dial phones to razor-thin laptops and smartphones with 10 times the amount of computing power. With each new gadget faster than the one before it, consumers’ expectations for retail interactions have seen a significant shift.

As a result, it should come as no surprise that the technology used in the retail industry has evolved over the past thirty years. In an effort to keep up with consumers’ demands, and with the internet pushing them into the eCommerce era, retailers have been searching and experimenting with ways to satisfy target audiences.

Brick-and-mortar technology. It’s a hot topic for debate and many have questioned whether or not integrating technology into physical stores will help or hinder their existence.

Full article on Pymnts.com recommended

http://www.pymnts.com/news/retail/2017/brick-and-mortars-technology-evolution/

 

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk