Self Service News July 2021

By | July 30, 2021
SS Monthly – July 30, 2021

News this month has been more informal in nature

  • Supply chain on several fronts is causing delays.¬† Major touchscreen provider(s) are suffering a bit.¬† We checked with multiple sources on availability and still lots of options though prices are a bit higher: AUO, Mimo, Insight, General Touch, TDS, Wells Gardner, Goldfinger, Suzohapp¬†and of note, Keyser and TSI Touch for larger formats such as 32plus.¬† Seems¬†both Elotouch and Samsung are experiencing delays, though Samsung shortage¬†affects digital signage market much more.
  • Speaking of Samsung, they are in process of sending us an evaluation unit of their new kiosk.¬† We will do an evaluation for them. It certainly makes sense for them to offer as part of a broader more complete package than just screens.
  • Related to is the unexpected departure of the GRUBBRR marketing VP. They are a major demo partner for Samsung.¬† Above our¬†pay grade…
  • Tradeshows
    • The rumor is Networld is sort of kind of back to tradeshows.¬† The Questex/DSE reboot managed by Brad Gleeson now includes¬†nice guy David Drain of NMG. DSE in its terminal¬†years was regrettable at best.¬† But we do have¬†InfoComm¬†in October, ISE and CES for that matter. Oh, and the¬†NRF BigShow…It was nice way back when we had a show JUST for kiosks and the digital signage people no doubt wish the same. But a wider audience is always better. No¬†surprise¬†to see ATMIA exhibiting at Bitcoin Trade Show either (or kiosks) and getting more traction than their own ATM-specific show (which is semi-mutating into Bitcoin show). The nextgen ATM is all about crypto, not cash.
    • The any & all vaccination requirement by HIMSS (August) is looking¬†smarter and smarter
    • NRN Create October 4-6 in Denver¬†— we have a couple of free full passes to give away as a sponsor. [email protected] or 720-324-1837.¬† No vendors please. I’ll throw in some free drinks with me at the Brown Palace if that makes the difference. I live in Denver.
  • End of July gave us updated earnings reports for Mcdonald’s, YUM and Bloomin’ Brands to name a few.¬† Pretty impressive numbers and major weighted keywords were “digital” and loyalty. See¬†news roundup¬†for more.
  • Price and availability checks — besides¬†open-frame touchscreens, we also did a scan of all-in-one computers that are essentially hardened tablets. Is it a tablet or an AIO? Surprising to see so many options. Touch Dynamics got quite a few thumbs up.
  • Worth noting the US President¬†proposed¬†raising the U.S. manufacture content ratio to 75% and actually enforcing it. We have heard that before. Earlier he signed an order closing many of the loopholes. If something is supposed to be made in the U.S. then you might¬†think it should be made in the U.S. Nothing is that simple for politicians.

Contact [email protected] for more information or call 720-324-1837 (Denver)


Have a great weekend.

CraigK in Denver    
Craig Keefner |¬†¬†720-324-1837¬† |¬†¬†[email protected]¬†|¬†LinkedIn¬†(feel free to connect)
Did you know we do this too?:  Automated Retail | Smart City Design | POS RFPs | Digital Signage Solutions | Menu Boards | Touch Screens

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Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or